Required Qualifications: Bachelor's degree in related field or equivalent combination of education and experience; Prior experience with case adjudication and administrative support; Knowledge of how to problem-solve; Organizational skills, including attention to detail; Ability to multitask and complete projects on time and meet deadlines; Ability to efficiently utilize databases and software applications (e.g., Microsoft Office); Ability to communicate effectively in both written and verbal forms and actively listen to concerns; Ability to communicate and interact clearly, professionally and appropriately with individuals at all levels; Ability to handle sensitive information professionally and in compliance with FERPA confidentiality regulations; Ability to provide effective customer service to a diverse range of individuals and stakeholders; Ability to effectively manage multiple projects and requests from various stakeholders; Ability to adhere to policies and procedures and provide exceptional administrative and programmatic support; and. Preferred Qualifications: Master's degree in related field or equivalent combination of education and experience; Experience with Conduct Management databases; Experience with budget reconciliations; Experience working with various stakeholders including faculty, staff, students, and families; Prior experience in Higher Education Administration; Familiarity with case management and university software systems (e.g., Ellucian Banner, eVA procurement system, travel request system, Bank of America Works, etc.); and.