Product Manager - Customer Support Systems ATOMSProduct Manager - Customer Support SystemsPittsburgh, Pennsylvania$165,000–$195,000 / year7+ years of relevant experience, including 5+ years in product management for customer support technology, service operations, enterprise workflow, B2B SaaS, robotics, connected hardware/software, or similarly complex products. Define, monitor, and analyze KPIs: Measure customer experience, response and resolution time, first-contact resolution, self-service containment, routing accuracy, repeat issues, and cost to serve; translate patterns into root-cause improvements and roadmap priorities.
Senior Data Scientist, Product, Ads Privacy and Safety Google LLCSenior Data Scientist, Product, Ads Privacy and SafetyPittsburgh, PABy focusing on data-driven objectivity, accountability, and user-centricity, this team develops unbiased frameworks to measure business health and deliver impact assessments across key areas like risk, business, and user trust. You will be responsible for analyzing the impact of evolving regulations, quantifying risks and opportunities, and generating actionable insights that inform product development, policy adjustments, and using user preference and consented signals effectively for Ads targeting.
Product Manager II PNC BankProduct Manager IIPittsburgh, PennsylvaniaC3 Engagement Strategy and Communications: The engagement strategy and communications team is tasked with developing customer-centric engagement and communication strategies that help customers onboard, engage with, and deepen relationships across Retail Lending products and services. Business Acumen, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Effective Communications, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Producing Results, Solutions Development Work Experience .
Industrial PPE Product Line Manager MSA Safety IncIndustrial PPE Product Line ManagerCranberry Township, PASpecific responsibilities include, but are not limited to, the following: Drive the execution of the global Fall Protection strategies • Serve as a leader and/or team member on new product development teams • Gather and document robust voice of the customer (VOC) as a critical input to new product development Contribute to the new business models that support reoccurring revenue streams • Work with customer-focused teams on planning and development of all marketing collateral, content and demand creation programs • Strategically price products to maximize sales and profitability Drive global growth of fall protection with support for International regions • Forecast both revenue and unit plans for Operations and Management • Work with the Operations team to support continuous production • Manage product recalls and field upgrades • Play an active role in all product quality issues including monitoring and resolution • Manage the product life cycle process • Track and report product line performance metrics • Provide analysis of the competitive landscape and market trends that impact the product line • Provide strategic input to regional and global steering teams • Assist with the development of the annual product portfolio and long term business strategy for the product groups • Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals Qualifications Education Required: Bachelor's Degree in Marketing, Advertising, Business Administration or related discipline This position is available at multiple levels depending on experience: Marketing Specialist I: No experience necessary Marketing Specialist II: 2 years of experience Assistant Product Line Manager: 4 years of experience in marketing, sales, or engineering of technical products. (MBA or graduate degree may be substituted for up to 2 years of experience) Skills Required: Strategic thinking skills Mechanically minded and comfortable working with hands Entrepreneurial mindset Strong presentation, customer service, business and negotiation skills Demonstrated ability to analyze, interpret and act on complex data Execution and results focused Superb relationship building skills A demonstrated ability to work both independently and in a team environment Domestic/international travel up to 25% #LI-KH2 #LI-HYBRID.
Product Manager - Customer Support Systems Lab37Product Manager - Customer Support SystemsPittsburgh, Pennsylvania$165,000–$195,000 / year7+ years of relevant experience, including 5+ years in product management for customer support technology, service operations, enterprise workflow, B2B SaaS, robotics, connected hardware/software, or similarly complex products. Define, monitor, and analyze KPIs: Measure customer experience, response and resolution time, first-contact resolution, self-service containment, routing accuracy, repeat issues, and cost to serve; translate patterns into root-cause improvements and roadmap priorities.
Commercial Card And Payables Product Manager Huntington Bancshares IncCommercial Card And Payables Product ManagerPittsburgh, PA$93,000–$189,000 / yearCollaborate and partner with key partners including Data & Analytics, Sales, Marketing, Servicing, Implementation, and Vendors to understand customer and colleague needs/pain points, and develop solutions to solve for them. Summary: The Commercial Card/Payments Product Manager Senior has responsibility for the design, development, and marketing of new products and product enhancements as well as oversight of performance of existing product lines.
Convergesports - Technical Product Manager - Analytics & Insights - Innovation_Delivery_Transformation DeloitteConvergesports - Technical Product Manager - Analytics & Insights - Innovation_Delivery_TransformationPittsburgh, PA$116,200–$229,100 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Its products combine governed data, analytical models, and intuitive workflows to help sports organizations identify opportunities, prioritize actions, and measure commercial outcomes.
Senior Director, Digital and Product Strategy Zoll Medical CorpSenior Director, Digital and Product StrategyPittsburgh, PARemote$180,000–$230,000 / yearThis leader sets the operating model for digital product management, ensures cross-functional alignment, and drives measurable business outcomes across all use cases (Facilities, Patient Data, Care Teams, Device Data, Data Platform, etc.). On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
Digital Product Manager Lead PNC BankDigital Product Manager LeadPittsburgh, PennsylvaniaIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. You will drive innovation and digital delivery across various payment modalities including but not limited to ACH, wire, real-time payments, emerging payments and integrated ERP workflows as well as ensuring seamless and secure client experiences.
Digital Product Manager Lead Senior- Mobile & Online Banking Security PNC BankDigital Product Manager Lead Senior- Mobile & Online Banking SecurityPittsburgh, PennsylvaniaBusiness Acumen, Competitive Environment, Data Gathering and Reporting, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Marketing Strategy and Positioning, Product Development Life Cycle, Project Management, Solutions Development Work Experience . PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Digital Product Manager Lead Senior PNC BankDigital Product Manager Lead SeniorPittsburgh, PennsylvaniaPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Business Acumen, Competitive Environment, Data Gathering and Reporting, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Marketing Strategy and Positioning, Product Development Life Cycle, Project Management, Solutions Development Work Experience .
Digital Product Manager Lead Sr- Offer Modernization PNC BankDigital Product Manager Lead Sr- Offer ModernizationPittsburgh, PennsylvaniaPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Business Acumen, Competitive Environment, Data Gathering and Reporting, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Marketing Strategy and Positioning, Product Development Life Cycle, Project Management, Solutions Development Work Experience .
Product Manager I-Credit Card Acquisition PNC BankProduct Manager I-Credit Card AcquisitionPittsburgh, PennsylvaniaBusiness Acumen, Collaborating, Competitive Environment, Data Gathering and Analysis, Decision Making and Critical Thinking, Design Thinking, Effective Communications, Emerging Technologies, Knowledge Of Product Line, Problem Solving, Producing Results, Solutions Development Work Experience . PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Product Manager II- Rewards Engagement PNC BankProduct Manager II- Rewards EngagementPittsburgh, PennsylvaniaPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Wire Product Manager Lead PNC BankWire Product Manager LeadPittsburgh, PennsylvaniaRecommend innovative new products, new experiences or enhancements to existing products and develops and designs the features of a designated new or existing products Manages the end-to-end development, production, roll-out, pricing or promotion of specific products, product groups or experiences and resolves complex operational and process problems that arise. Responsible for end-to-end business and financial results for multi-faceted, complex products through the selection, design, development and promotion of new and existing products utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience.
Director, Product Manager, Developer Experience, AI The Bank of New York Mellon CorpDirector, Product Manager, Developer Experience, AIPittsburgh, PA$127,000–$250,000 / yearIn this role, you'll make an impact in the following ways: Define the vision and develop the long-term product strategy and roadmap for BNY's developer-facing AI capabilities, including generative AI-powered tools that transform software engineering practices. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Product Manager II The PNC Financial Services Group IncProduct Manager IIPittsburgh, PA$75,000–$125,000 / yearC3 Engagement Strategy and Communications: The engagement strategy and communications team is tasked with developing customer-centric engagement and communication strategies that help customers onboard, engage with, and deepen relationships across Retail Lending products and services. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Director - Senior Corporate Counsel, Global Privacy - Product & Data Use Dick's Sporting Goods IncDirector - Senior Corporate Counsel, Global Privacy - Product & Data UsePA1) Possesses 8+ years of experience practicing law, preferably in a law firm, corporate legal department or relevant regulatory agency (e.g., SEC); or (2) has demonstrated a distinguished record of handling complex matters that correlates to the level of practice experience described in item (1). Data Use Counseling - Marketing, Loyalty & Ad Tech - Lead privacy counsel reviewing and advising on targeted advertising, tracking technologies, data sharing, loyalty program privacy considerations, customer analytics, and marketing initiatives.
Director, Product Marketing Mallinckrodt PharmaceuticalsDirector, Product MarketingBridgewater, PennsylvaniaThe Director, Product Marketing will effectively communicate and collaborate with key stakeholders across the organization to achieve effective and compliant support and implementation of strategic plan as well as establishing strong relationship with external customers and partners. 10+ years of pharmaceutical marketing experience developing strategies, implementing tactical plans, managing budgets, with increasing levels of exposure and leadership.
Director, Master Data Products Quest Diagnostics IncDirector, Master Data ProductsPittsburgh, PAExperience with cloud data warehouses (e.g., BigQuery, Snowflake) or other MDM data management solutions and data integration/ELT toolsDemonstrated knowledge of SQL and modern data programming languages (e.g., Python, Scala).Deep understanding of master data architecture, data modeling, and data lifecycle management. Job DescriptionAs the Director, Master Data Products, you will hold a critical strategic leadership role accountable for the successful delivery of Quest''s core master data assets (patient, client, test, facility, eligible) as enterprise products within the Google Cloud Platform (GCP) ecosystem.