Assistance can entail walking students through logging into their student account via a lobby computer, producing a photo ID, creating tour bags and acting as a tour guide for scheduled tours, answering basic questions, and triaging customers to other departments and areas of campus for 2nd level assistance. Works in conjunction with all areas of Student Services to include campus tours, production of photo ID's (student, community, staff, faculty), special projects for registration, admission, marketing, outreach, advising, financial aid, and student accounts departments.