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Facilitate new client orientation including providing a copy of the client handbook and tour of facility with the admissions Treatment Specialist from the identified unit in which the client will be placed. Our Residential Admissions and Authorization Specialist plays a vital role in this process by guiding clients through admissions and ensuring a smooth, welcoming transition into our facility.

Community and Family Resources is committed to supporting clients at every stage of their recovery journey. For many individuals, the first step begins with entering a residential treatment program. Our Residential Admissions and Authorization Specialist plays a vital role in this process by guiding clients through admissions and ensuring a smooth, welcoming transition into our facility.We are currently seeking a Residential Admissions and Authorization Specialist to work with our residential programs in both Des Moines and Iowa City. The person in this role can be located in either area. Essential Duties and Responsibilities:<ul><li>Communicate with referring agency to determine if a potential client meets necessary requirements for residential.</li><li>Conduct initial interviews and explain the treatment process with clients and referral sources. </li><li>Staff referrals with the appropriate Residential Program Supervisor, clinical department, and medical department prior to scheduling admission appointment. </li><li>Prepare client for admission by conducting a preadmission phone and/or in-person contact with client. </li><li>Review client records and insurance benefits to determine need for prior authorization. </li><li>Prepare and submit accurate prior authorization requests to insurance companies, including detailed medical documentation to support the need for the service. </li><li>Facilitate new client orientation including providing a copy of the client handbook and tour of facility with the admissions Treatment Specialist from the identified unit in which the client will be placed. </li><li>Track authorization requests and follow up with insurance companies as needed to check on status of pending authorizations. </li><li>Review denial notifications, identify reason for denial, and work with providers to appeal or resubmit authorization requests with additional supporting documentation. </li><li>Completion of the PHQ9, DG SBIRT Screening and coordinating care with the appropriate department. </li><li>Provide clients/families with referral sources for services unavailable within the agency or when agency services are inappropriate. </li><li>Participate in intra-agency staffing to determine needed services and appropriate modes of treatment. </li><li>Assist clients in completion of necessary assessment forms/documents and appropriate releases. </li><li>Prepare and distribute assessment results, reports, etc. as required and requested.</li></ul>Schedule:<ul><li>Type: Full-Time</li><li>Hours: Monday-Friday, 9a-5p</li></ul>Education and Experience Qualifications:<ul><li>A minimum of associate’s degree is required.</li><li>A minimum of 2 years of experience in substance use treatment or related field is required. </li><li>Experience with insurance billing or prior authorizations is strongly preferred. </li><li>Experience working with persons experiencing co-occurring symptoms is preferred. </li><li>Current certification as a Certified Alcohol and Drug Counselor (tCADC, CADC, or IADC) through the Iowa Board of Certification is preferred. </li></ul>Benefits: <ul><li>Health insurance</li><li>Dental insurance</li><li>Vision insurance</li><li>IPERS retirement benefit</li><li>Optional 401K</li><li>Employee Assistance Program</li><li>Generous PTO (20 days accrued in your first year)</li><li>9 paid holidays</li><li>Paid trainings and CEU opportunities</li><li>Public Student Loan Forgiveness employer</li><li>Tuition reimbursement</li><li>Various discounts including tuition fees at partner schools, travel, cell phone plans, and more!</li></ul>Application Process: Candidates interested in applying should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment. Equal Opportunity Employer: Community and Family Resources is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Community and Family Resources

Residential Admissions and Authorization Specialist

Billing

Calendar Management

Cellular Telephone

Customer Relations

Customer Support/Service

Documentation

Insurance

Interviewing Skills

Medical Office Administration

Recruiting/Staffing Agency

Support Documentation

Tuition Fees

HiringThing

PART_TIME

This combination encourages the qualities of being thoughtful, original, and inventive, using the strengths of a liberal arts education to apply ideas to solve problems and meet challenges through hands-on experience in learning. The college seeks candidates who would be committed to supporting a creative, dynamic, and diverse workplace that celebrates the uniqueness of our students and fellow colleagues.

YEAR

Applications are being accepted for the position of admission representative. This is a full-time position providing counseling and sharing college information with prospective students and parents. This position conducts student interviews on and off-campus, visits high schools, makes group presentations about the college, and attends college fairs; develops a recruitment plan with a focus on diversity recruitment; analyzes, reviews, and makes recommendations on student admission and scholarship applications; organizes and coordinates alumni support teams in assigned market areas; reviews and analyzes data for planning purposes and participates in the development of the college's marketing and recruitment plan; participates as a team member in all aspects of the recruitment, selection, and admission of students in a goal-oriented setting.About Cornell CollegeCornell College is a selective liberal arts college distinguished by our Ingenuity curriculum that builds on the strengths of our One Course At A Time schedule. This combination encourages the qualities of being thoughtful, original, and inventive, using the strengths of a liberal arts education to apply ideas to solve problems and meet challenges through hands-on experience in learning. Academic immersion, Division III NCAA athletic teams, and unparalleled flexibility attract an ambitious student body from across the U.S. and worldwide. We are located in Mount Vernon, Iowa, an urban fringe community located in the heart of the<a href="https://www.icriowa.org/" rel="noreferrer noopener nofollow" target="_blank"> ICR Iowa</a> region.QualificationsBachelor's degree or equivalent is required, preferably from a private liberal arts college. Work experience in a related field is preferred but not required. Foreign language skills, specifically Spanish, are preferred but not required. The college seeks candidates who would be committed to supporting a creative, dynamic, and diverse workplace that celebrates the uniqueness of our students and fellow colleagues. Must have a valid driver's license and be insurable to drive.Work Location & ConditionsExtensive travel required for three to four months of the year (particularly in the fall and spring).  Periodic weekend work throughout the academic year, along with ongoing weekend and evening telemarketing projects are expected.  All requirements are subject to change over time, with possible modifications made to reasonably accommodate individuals with a disability. The position is expected to work in person on campus in Mount Vernon.  The hiring pay range is $39,000 - $41,000. Cornell College offers a fantastic benefits package that includes health, dental, vision, HSA & FSA accounts, a TIAA 403(b) retirement account, and tuition remission and exchange for employees and dependents. We also offer life insurance, disability insurance, travel insurance, and accident insurance. And, all full-time staff begin with a 4-week vacation accrual along with 14.5 paid holidays in a year.Application ProcessThe position will remain open until filled. To apply, submit a cover letter, resume, and names and contact information of three references through Cornell's online application system.Cornell is an AA/EO employer and encourages applications from women and minorities. Cornell complies with Iowa's Smoke Free Air Act. Cornell utilizes E-Verify and requires satisfactory completion of a background check.

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