Buffalo Grove, IL30+ days ago
Skills: Computer experience in a windows environment required, Ability to functionally navigate multiple computer software systems with accurate keyboard skills following computer security protocols, The interpersonal communication skills necessary to interview and interact with customers and physicians and to project a professional and compassionate concierge style of service to patients, patient families, physician's and staff in person and on the telephone, Ability to work independently, exercising good judgment, and multi-task in a high stress, fast paced service environment with patients, patient's family and physician's, Detail oriented with good analytical problem-solving skills to appropriately register patients and schedule patient procedures, Ability to operate routine office equipment (facsimile, copiers, plate production, scanners, printers), Ability to transact payments at time of service and maintain a cash drawerExperience: Minimum 2 years of customer service work experience required, Minimum of 1 year experience in a healthcare patient access department or hospital required, Previous healthcare experience with regulatory compliance requirements, payer requirements, HIPAA privacy and security requirements, and general revenue cycle procedures required, Epic Registration and/or Scheduling experience preferredCertification: Successful on-the-job completion of NCH Patient Access Specialist I competencies required. Patient Access Representative II Position Highlights:Position: Patient Access Representative IILocation: Schaumburg, ILPart-time (16 hours per week)Hours: Scheduling will occur between 8am - 8pm, Rotating days, weekends, and holidaysTravel: Floating Locations between Buffalo Grove, Kildeer, and Mount ProspectWhat you will do:Performs complete and accurate registration and/or admission functions across multiple access services areas or sites to provide information to maximize reimbursement, and ensures timely and thorough information to all other providers and users of patient data.