UNKNOWN

FEED

Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) • Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.

FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!Location: ONSITE at a Medical Facility in Calhoun, GA
Hours: Sunday-Thursday 9:30-6:30Due to the nature of this position and healthcare setting, up to date immunizations are required.We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.Join our team and make a difference!Job Description: Patient Financial AdvocateThe Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.Essential Duties and Responsibilities:• Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
• Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
• Initiate the application process bedside when possible.
• Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
• Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
• Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
• Records all patient information on the designated in-house screening sheet.
• Document the results of the screening in the onsite tracking tool and hospital computer system.
• Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
• Reviews system for available information for each outpatient account identified as self-pay.
• Face to face screen patients on site as able.
• Attempts to reach patient by telephone if unable to screen face to face.
• Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
• Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.Additional Duties and Responsibilities:• Maintain a positive working relationship with the hospital staff of all levels and departments.
• Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
• Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
• Keep an accurate log of accounts referred each day.
• Meet specified goals and objectives as assigned by management on a regular basis.
• Maintain confidentiality of account information at all times.
• Maintain a neat and orderly workstation.
• Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
• Maintain awareness of and actively participate in the Corporate Compliance Program.Educational/Vocational/Previous Experience Recommendations:• High School Diploma or equivalent required.
• 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
• Previous customer service experience preferred.
• Must have basic computer skills.Working Conditions:• Must be able to walk, sit, and stand for extended periods of time.
• Dress code and other policies may be different at each healthcare facility.
• Working on holidays or odd hours may be required at times.Benefits:• Medical
• Vision
• Dental
• 401K
• Paid Time OffWe are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Firstsource Solutions Ltd

Patient Financial Advocate

Computer Skills

Computer Systems

Computer Workstations

Corporate Compliance

Customer Support/Service

Documentation

Financial Management

Government

Healthcare

Home Care

Hospital

Hospital Systems

Insurance

Medical Billing

Medical Coding

Medical Records

Needs Assessment

Outpatient Care

Transformational Outsourcing

The Organizational Services will provide administrative support for delivering a premier participant experience and is responsible for answering incoming calls via the automated telephone system, receiving incoming physical and electronic correspondence, scanning incoming mail batches into the V3 system, and indexing documentation so that documents can move to the proper workflows. Once all batches have been scanned and indexed, the batches should be accurately filed according to FMCP retention guidelines PRINCIPAL DUTIES AND RESPONSIBILITIESEscalate all participant-related concerns to the appropriate individual(s) for timely and accurate resolution.

The Organizational Services will provide administrative support for delivering a premier participant experience and is responsible for answering incoming calls via the automated telephone system, receiving incoming physical and electronic correspondence, scanning incoming mail batches into the V3 system, and indexing documentation so that documents can move to the proper workflows.  Once all batches have been scanned and indexed, the batches should be accurately filed according to FMCP retention guidelines PRINCIPAL DUTIES AND RESPONSIBILITIES<ul><li>Escalate all participant-related concerns to the appropriate individual(s) for timely and accurate resolution</li><li>Open, date stamp, and sort all incoming mail for distribution; scan and index mail and correspondence as appropriate</li><li>File hardcopy batches of documents that are indexed daily</li><li>Perform various administrative and clerical duties</li><li>Provide input in support of efficient and accurate workflow operation</li><li>Input address changes for members from undeliverable mail or mark record so that additional mail is not sent to the incorrect address.</li><li>Process outgoing correspondence through the mail/postage machine</li><li>Process enrollment forms, including verification of supporting documentation and sending notification regarding missing or invalid documents</li><li>Order office supplies and assist with facility requests and stocking of pantries</li><li>Answer incoming calls, screen & route them to the appropriate individual or department, and when necessary, take messages</li><li>Greet visitors in a professional and friendly manner</li><li>Receive incoming deliveries</li><li>Work on special projects as requested by Management</li><li>Other duties as assigned</li></ul> PERFORMANCE STANDARD<ul><li>All incoming correspondence must be properly scanned and indexed within 24 hours.</li><li>All incoming faxes must be properly indexed within 24 hours.</li></ul> REQUIRED AND PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES<ul><li>Minimum 1 year experience handling physical and electronic correspondence</li><li>High school diploma required; college degree preferred</li><li>Must be professionally dressed and maintain a professional appearance and demeanor at all times</li><li>Excellent phone and professional office etiquette</li><li>Dependability – ensures timely arrival and consistent attendance in support of Fund participants and the achievement of the team's goals</li><li>Excellent written & verbal communication skills</li><li>Demonstrates proficiency in MS Office</li><li>Excellent time management skills and ability to multi-task and prioritize work</li><li>Strong attention to detail and problem-solving skills</li><li>Strong organizational and planning skills</li><li>Demonstrates ability to manage complex issues while maintaining a flexible, positive, and cooperative demeanor</li><li>Demonstrate honesty and integrity at all times</li><li>Responds in a timely manner to operations leaders and stakeholders to facilitate informed decision-making</li><li>Troubleshoots assigned issues, gathers evidence, and investigates all relevant information to resolve the problem in a cooperative and collaborative manner</li></ul>

Spotlight Talent

Participant Advocate  Customer Service

Administrative Skills

Communication Skills

Detail Oriented

Establish Priorities

Fax Machines

High School Diploma

Identify Issues

Mail Processing

Microsoft Office

Multitasking

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Team Player

Telephone Skills

Time Management

Writing Skills

HaleyMarketing

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener informaci\u00f3n sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A. We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle checkout operations, transactions, and support cash office operations as needed.

Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hourALL ABOUT TARGETWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.ALL ABOUT SERVICE & ENGAGEMENTAdvocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:<ul><li>Communicating and interacting with guests to build an welcoming guest experience</li><li>Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns</li><li>Adapting to different guest interactions and situations</li><li>Promoting and engaging around various benefits, offerings and services</li></ul>As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:<ul><li>Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard</li><li>Create a welcoming experience by greeting guests as you are completing your daily tasks. \u202f</li><li>When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.</li><li>Make the guest aware of current promos. store activities and events.</li><li>Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.</li><li>Thank guests and let them know we're happy they chose to shop at Target.</li><li>Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.</li><li>Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.</li><li>Work efficiently to minimize guest wait time while maintaining guest service and accuracy.</li><li>Understand and show guests how to use the features and offerings within the Target App including Wallet.</li><li>Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.</li><li>Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures.</li><li>Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.</li><li>Stock supplies during store open hours while being available for the guest.</li><li>Demonstrate a culture of ethical conduct, safety and compliance.</li><li>Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.</li><li>Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.</li><li>All other duties based on business needs</li></ul>WHAT WE ARE LOOKING FORThis may be the right job for you if:<ul><li>You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.</li><li>You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.</li><li>You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).</li></ul>The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:<ul><li>Communicating effectively, including using positive language and attentive to guests needs</li><li>Welcoming and helpful attitude toward guests and other team members</li><li>Attention to detail while prioritizing tasks</li><li>Willing to educate guests and engage around products and services</li><li>Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.</li><li>Work both independently and with a team</li><li>Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes</li></ul>We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:<ul><li>Accurately handle checkout operations, transactions, and support cash office operations as needed</li><li>Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds\u202fwithout additional assistance from others.</li><li>Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.</li><li>Ability to remain mobile for the duration of a scheduled shift (shift length may vary).</li><li>Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.</li></ul>Find competitive benefits from financial and education to well-being and beyond at <a href="https://corporate.target.com/careers/benefits" rel="nofollow">https://corporate.target.com/careers/benefits</a>.Benefits EligibilityPlease paste this url into your preferred browser to learn about benefits eligibility for this role: <a href="https://tgt.biz/BenefitsForYou_A" rel="nofollow">https://tgt.biz/BenefitsForYou_A</a> | Pegue esta URL en su navegador preferido para obtener informaci\u00f3n sobre la elegibilidad de este puesto para recibir beneficios: <a href="https://tgt.biz/BenefitsForYou_A" rel="nofollow">https://tgt.biz/BenefitsForYou_A</a>Americans with Disabilities Act (ADA)In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.\u202f\u202fApplications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha l\u00edmite de solicitud.

<ul> <li>The talent, commitment and diversity of our 375,000 team members worldwide contribute to our success.</li>
 <li>At Target, we provide the benefits, tools, resources and support that can help our team members reach their individual well-being goals.</li>
 <li>Every time we open our doors, we continue a commitment that’s been growing since the start: A brighter future for our team members, our communities and the world we live in. Target gives 5% of our profit to the community. That's over $4 million every week.</li>
 </ul>
 Find out how at <a target="_blank" href="http://Target.com/careers">Target.com/careers</a>

Advocate Jobs in Calhoun, GA

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Advocate Jobs in Calhoun, GA

Patient Financial Advocate Firstsource Solutions Ltd

Participant Advocate  Customer Service Spotlight Talent

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0969) Target Corp

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