Individual must maintain and promote an attitude of professionalism as reflected by courteous actions, maintenance of confidentiality and appropriate presentation of self; consistently demonstrate excellent oral and written communication skills; possess the knowledge and skills necessary to provide interactive communications appropriate to the age of the patient being served; interact appropriately with third party payers, peers and other departments; and have the ability to relate well to people of a broad socio-economic mix. Responsible for identifying all sources of potential payors including auto insurance, workers' compensation, commercial insurance, private insurance, TPL, etc. and assisting patients in the process of applying for any benefits for which they may be eligible.