UNKNOWN

ADAPTED_NOW

This position is responsible for managing the organization's complaint and grievance process; investigating adverse events and other reported events to facilitate understanding of care processes; improving patient satisfaction through direct interactions with patients, family, and other staff members, and working with leadership to address recurrent process problems. Certified Professional in Healthcare Risk Management (CPHRM), Associate in Risk Management (ARM), or Certified Professional in Patient Safety (CPPS).

This position is responsible for managing the organization's complaint and grievance process; investigating adverse events and other reported events to facilitate understanding of care processes; improving patient satisfaction through direct interactions with patients, family, and other staff members, and working with leadership to address recurrent process problems. Provides oversight for the Patient Advocacy Program.Requirements:<ul><li>BSN degree or bachelor’s degree in health care related field.</li><li>Five years of quality improvement experience in a health care environment required.</li><li>National Association for Health Care Quality (CPHQ) or equivalent preferred.</li><li>Six Sigma Green Belt certification preferred.</li><li>VT RN license</li><li>Certified Professional in Healthcare Risk Management (CPHRM), Associate in Risk Management (ARM), or Certified Professional in Patient Safety (CPPS). One designation must be achieved within one year of eligibility of certification.</li><li>Certificate of Patient Advocacy preferred</li></ul>

Southwestern Vermont Health Care

Patient Safety Advocate

OTHER

FEED

Provide initial screening and intake of newly identified or potential victims of labor or sex trafficking, and ensure all coordinated referrals are made with community partners for the identified victims ongoing needs. o To assist victims of HT through linkages to area resources as identified in individualized service plan such as detox/rehab treatment, mental health treatment, physical health treatment, legal assistance, familial support, financial programs, and other identified needs.

Overview:
<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">Seeking: compassionate individuals looking to help make a difference!<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">If you are passionate about making a difference in someone’s life and want to work for an organization that appreciates and recognizes their employee’s success, we encourage you to apply today!<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important"> <p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">Seeking a Full Time Anti-Trafficking Case Manager Specialist on our Saratoga Springs Team<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important"> <p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">Our Full-Time opportunities offer:<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">·      Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">·      Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">·      Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">·      Company Paid Basic Term Life Insurance for Employee<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">·      Long Term Disability Insurance<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">·      Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">·      Flexible Spending Account<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">·      Eligibility for Federal Student Loan Forgiveness Program<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">·      Tax Deferred Annuity (403B)<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">·      Christmas Bonus<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">·      Wireless discount for Verizon customers<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">·      Free parking<p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important"> <p style="font-family:'verdana' , 'arial' , 'helvetica' , 'ms sans serif' , 'simsun' , 'hei' , 'stheiti' , sans-serif;font-style:normal;font-weight:400;color:#000000;margin:0px !important;padding:0px !important">SCOPE AND PURPOSE OF POSITION: The Anti-Trafficking Case Manager Specialist will work with the program director and corps officer to implement trauma-informed outreach and case management for victims and survivors of human trafficking. The case manager will provide these case management and related services by working with the area service providers to ensure follow-up and coordination for ongoing service needs. The case manager will develop and maintain key partnerships with local partners, child welfare agencies, local/federal law enforcement and faith-based community partners. The case manager will partner with the Anti-Trafficking Director to host and participate in awareness and training events.

Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Provide initial screening and intake of newly identified or potential victims of labor or sex trafficking, and ensure all coordinated referrals are made with community partners for the identified victims ongoing needs. • Provide support and advocacy for case management and direct services with victims of human trafficking cases. • Identify and participate in ongoing professional development training for direct services staff to ensure best practice models are continuously evaluated and implemented during service delivery. • Provide ongoing trauma informed services utilizing best practices approaches including group process, trafficking counseling, and wellness approaches such as yoga, etc. • Work with survivors to provide ongoing feedback and support to all anti-trafficking efforts and program development throughout the phase of OVS funded activities as well as ongoing Salvation Army, ‘Hope Empowers’ anti-trafficking efforts. • Work to develop a coordinated service provider network.• Provide direct services to clients: o in a linguistically appropriate manner for each client utilizing interpretation/translation services as needed. o in a developmentally appropriate manner for each client. o in reintegration support into the community to develop a sense of voice and regain power and control after suffering forms of severe trauma with a focus on self-determination and choice in service access. o By developing individualized trauma informed and culturally sensitive service plans for self-sufficiency to coordinate ongoing short- and long-term aftercare services. o By adhering to all safety planning policies and procedures of the program. o By adhering to all confidentiality standards of the Salvation Army, anti human trafficking program models standards and maintain confidentiality in all communication. o by maintaining up to date case notes and ensuring client confidentiality in all forms of communication. o To assist victims of HT through linkages to area resources as identified in individualized service plan such as detox/rehab treatment, mental health treatment, physical health treatment, legal assistance, familial support, financial programs, and other identified needs. • Submit timely reports and work with the director on the database/project evaluation activities. • Assist in the outreach plan for increased victim identification of vulnerable populations throughout the area. • As appropriate for the developmental stage of the program, prepare trauma-based healing exercises using evidence-based curricula. • As appropriate for the developmental stage of the program, facilitate trauma-based process groups with participants. • Ensure that all data is entered into the Service Point and any other systems that may be required. • Follow rules, regulations, and policies of the Department of Social Services and The Salvation Army. • Cooperate with other Salvation Army staff and Corps Ministry teams to create and maintain a harmonious and efficient environment. • Performs related duties as assigned.

Qualifications:
SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:• Bachelors of Social Work degree or related field. • Preferred: Licensed Social Worker (LMSW), Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapy (LMFT) in the State of New York or licensure to be achieved within 12 months of hire date. • Preferred: Experience working with victims of human trafficking or experience working with victims of crime. • Willingness to uphold and support The Salvation Army’s mission and ministry. • Ability to obtain and maintain driving privileges per The Salvation Army insurance standards. • Experience with trauma informed care. • Professional communication skills, verbal and written. • Meet required background checks. • Mandated Reporter and KeepSAfe successfully completed. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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Patient Safety Advocate Southwestern Vermont Health Care

Anti-Trafficking Case Manager Specialist The Salvation Army Eastern Territory

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