NewHybrid Bilingual Crisis Case Manager & Survivor Advocate Saving Innocence CareerHybrid Bilingual Crisis Case Manager & Survivor AdvocateGlendale, CAIdeal candidates will have a Bachelor's degree or equivalent experience, bilingual proficiency in Spanish and English, and a commitment to cultural competency. This full-time role involves crisis response, case management, and advocacy, prioritizing the safety of clients.
NewJunior Case Advocate Tax Processing SolutionsJunior Case AdvocateIrvine, CAYour role will include:Connecting with Clients: Be the friendly voice on the phone, assisting with document collection, scheduling appointments, and answering final questions during case closings. We've earned the prestigious BBB Torch Award for Ethics not once, but twice (2021 and 2024)—a rare honor awarded every three years for excellence in character, culture, customers, and community.
CARE Advocate University of California, IrvineCARE AdvocateIrvine, CaliforniaFull timeMisconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. Strong communication skills to prepare and deliver presentations and to prepare written reports, correspondence, proposals, program assessments, email and other materials for a variety of audiences ensuring compliance with departmental and university guidelines, practices and principles.
Environmental Agency Advocate Senior Advisor Edison InternationalEnvironmental Agency Advocate Senior AdvisorRosemead, CAIn this job, you'll hone your communication and problem-solving skills, make key connections internally and externally, including with state and federal agencies, learn about core company functions, create regulatory pathways for priority initiatives, and interact with leadership. Shares significant information about the agencies, including leadership changes, key decisions made or to be made, changes in agency regulations, significant SCE issues, progress on major projects, agency feedback, and other relevant matters that impact SCE and its relations with and strategy for agencies.
Customer Care Advocate 2 Zenith American SolutionsCustomer Care Advocate 2Pasadena, CaliforniaWe are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.
Senior Developer Advocate - Modern App Development Datadog IncSenior Developer Advocate - Modern App DevelopmentCARemote$194,000–$237,000 / yearWhat You'll Do: Help developers hone their craft in an AI-accelerated world by exploring how AI coding assistants and rapid-prototyping tools change software workflows, and guiding teams on how to balance rapid prototyping with established engineering practices around performance, code health, and system reliability. An authentic communicator with approximately 3+ years of experience in technical storytelling and community engagement, backed by a publicly available portfolio of peer-to-peer artifacts like GitHub repositories, technical blogs, video walkthroughs, or public speaking presentations.
NewRemote Personal Injury Attorney Compassionate Advocate PSI PaxRemote Personal Injury Attorney Compassionate AdvocateAnaheim, CARemoteIdeal candidates must hold a Juris Doctor degree and be admitted to the California bar, with at least one year of relevant experience. The role involves advocating for clients, conducting investigations, and negotiating settlements in personal injury cases.
Patient Continuity and Needs Advocate ChenMedPatient Continuity and Needs AdvocateLake Forest, CaliforniaProficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software. The Patient Continuity and Needs Advocate (PCNA) is responsible for supporting eligible patients and their families receive Medicaid and Federal resources that are adherent to State and Federal Policies.
Peer Advocate - P/T Afternoons M-F 3pm-7pm Good Seed Community Development CorporationPeer Advocate - P/T Afternoons M-F 3pm-7pmLong Beach, CaliforniaThis position is designed to provide peer-based support to individuals living with mental health challenges, co-occurring disorders, and/or histories of homelessness during high-need afternoon and evening hours. As a Peer Advocate, you will draw upon your own lived experience with mental health recovery to inspire hope, build connection, and support clients on their personal recovery journeys.
Peer Advocate - P/T Weekends 9am-3pm Good Seed Community Development CorporationPeer Advocate - P/T Weekends 9am-3pmLong Beach, CaliforniaThis position is designed to provide peer-based support to individuals living with mental health challenges, co-occurring disorders, and/or histories of homelessness during high-need afternoon and evening hours. As a Peer Advocate, you will draw upon your own lived experience with mental health recovery to inspire hope, build connection, and support clients on their personal recovery journeys.
Concierge Advocate-Bilingual Required (Cantonese or Mandarin) SHPCA SCAN Health PlanConcierge Advocate-Bilingual Required (Cantonese or Mandarin)Long Beach, CaliforniaThe remainder of their time will be associated with other tasks, including: Following-up on pending member issues Performing research to resolve a member’s issue Performing proactive outreach to members Performing hand-offs amongst team members regarding resolving member issues Coordinating issue resolution between internal and external stakeholders. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Patient Health Advocate Providence Health & ServicesPatient Health AdvocateAnaheim, CA$24–$35.77 / hourRequsition ID: 431024 Company: Providence Jobs Job Category: Patient Services Job Function: Clinical Support Job Schedule: Full time Job Shift: Day Career Track: Clinical Professional Department: 7520 HIGH RISK CARE MANAGEMENT HMO AND ACO CA HERITAGE SERVICES Address: CA Anaheim 200 W Center St Promenade Work Location: St Joseph Home Health-Anaheim Workplace Type: On-site Pay Range: $24.00 - $35.77 Working with the Case Manager, the Patient Health Advocate is a member of the Care Management team the Health Advocate assists with the daily management of a patient population by collecting detailed information regarding the patient, monitoring care, scheduling preventative and follow-up visits, and assisting the patient with goal setting and the management of their care.
Patient Health Advocate - Yorba Linda Providence St. Joseph HealthPatient Health Advocate - Yorba LindaYorba Linda, CAWorking with the Case Manager, the Patient Health Advocate is a member of the Care Management team the Health Advocate assists with the daily management of a patient population by collecting detailed information regarding the patient, monitoring care, scheduling preventative and follow-up visits, and assisting the patient with goal setting and the management of their care. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Patient Services Advocate II AltaMed Health Services CorpPatient Services Advocate IICommerce, CA$25–$29.38 / hourThe Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing expectations while demonstrating compassion and respect. The Advocate also functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.
Customer Advocate Mettler-Toledo International IncCustomer AdvocateTustin, CAYou will ensure service delivery aligns with contracts, manage key customer relationships, drive process improvements, and support business growth and customer satisfaction. Excellent customer service orientation, strong analytical and reasoning abilities, complemented by above-average written and verbal communication skills.
Patient Service Advocate II AltaMed Health Services CorpPatient Service Advocate IIEl Monte, CA$25–$29.38 / hourThe Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing expectations while demonstrating compassion and respect. The Advocate also functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.
Environmental Agency Advocate Senior Advisor Southern California EdisonEnvironmental Agency Advocate Senior AdvisorRosemead, CAIn this job, you'll hone your communication and problem-solving skills, make key connections internally and externally, including with state and federal agencies, learn about core company functions, create regulatory pathways for priority initiatives, and interact with leadership. + Shares significant information about the agencies, including leadership changes, key decisions made or to be made, changes in agency regulations, significant SCE issues, progress on major projects, agency feedback, and other relevant matters that impact SCE and its relations with and strategy for agencies.
NewPreschool Family Service Advocate Volunteers of America SouthwestPreschool Family Service AdvocateRialto, CAThe Family Service Advocate is a person who links families to preschool and to appropriate health, special needs, nutrition, human services, mental health, education, and parent involvement services, supporting them in making decisions and choices that will help improve their lives. PROGRAM SUMMARY: Volunteers of America is a federally and stated funded comprehensive early childhood education program with a focus on child development that includes a child's cognitive, physical and social emotional growth and development.
NewPatient Services Advocate III AltaMed Health Services CorpPatient Services Advocate IIICommerce, CA$26.25–$30.84 / hourThe Patient Advocate Services III functions as an AltaMed ambassador in welcoming and attending to the needs of all patients and creates a positive front office patient experience by managing expectations while demonstrating compassion and respect. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
NewPatient Advocate - Patient Experience - Full Time 8 Hour Days (Exempt) (Non-Union) University of Southern CaliforniaPatient Advocate - Patient Experience - Full Time 8 Hour Days (Exempt) (Non-Union)Los Angeles, CA$71,386–$116,865 / yearWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Drawing on ability to empathize and look at situations from a variety of perspectives, creatively and effectively facilitates patient care services and amenities while always anticipating patient and family needs, taking into account various cultures, religions, and individual needs.
Patient Services Advocate II - Temp AltaMed Health Services CorpPatient Services Advocate II - TempWest Covina, CA$25–$29.38 / hourThe Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing expectations while demonstrating compassion and respect. The Advocate also functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.
Patient Services Advocate II - Dental AltaMed Health Services CorpPatient Services Advocate II - DentalWest Covina, CA$25–$29.38 / hourThe Patient Services Advocate is AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing expectations while demonstrating compassion and respect. The Advocate also functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.
Sr Member Relations & Advocate Specialist SchoolsFirst Federal Credit UnionSr Member Relations & Advocate SpecialistTustin, CaliforniaThe position partners with leadership and cross functional teams to address escalations with enterprise impact, supports high-risk Member relationship decisions including restriction or expulsion processes, and provides subject matter guidance to promote consistent escalation practices and continuous improvement across the organization. At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.
Peer Advocate Part-Time - Community HATHAWAY-SYCAMORES CHILD AND FAMILY SERVICESPeer Advocate Part-Time - CommunityPasadena, CA$20–$22 / hourThe role of the Peer Advocate is to work collaboratively to increase consumer involvement within program areas while decreasing unintentional programmatic and institutional bias about consumers. Although it serves a variety of consumers, the agency focuses primarily on providing care to low-income, high at- risk youth.
NewBilingual Family Support Advocate ALMA Family ServicesBilingual Family Support AdvocateRiverside, CA$22–$25 / hourAlma Family Services in California is seeking a dedicated professional to provide peer support to parents and assist them in engaging with necessary services. The ideal candidate will have experience as a parent of a child with complex needs, and must be able to communicate effectively in both English and Spanish.
Customer Service Delivery Advocate CarvanaCustomer Service Delivery AdvocateRiverside, CA$22–$24 / hourAbility to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).
Social Services Advocate Alura Workforce SolutionsSocial Services AdvocateRiverside, CAREQUIREMENTSBachelor's degree in social work, social services, gerontology, or related field — OR three or more years of related experience in LTC advocacy, social services, case management, or conflict resolution. Certified as a State Long-Term Care Ombudsman or the ability to successfully complete the 36- hour State Certified Long Term Care Ombudsman training.
NewBilingual Youth & Family Wraparound Advocate Helpline Youth CounselingBilingual Youth & Family Wraparound AdvocateLong Beach, CAThe role involves working directly with at-risk youth and their families to improve daily functioning and support services. Candidates should have a Bachelor's degree in a related field or significant experience working with high-risk populations.
NewAuto Injury Litigation Attorney - Trial-Ready Plaintiff Advocate Dormont Manufacturing CompanyAuto Injury Litigation Attorney - Trial-Ready Plaintiff AdvocateIrvine, CAThe candidate will be responsible for handling motor vehicle liability cases, preparing for trials, and guiding clients through the litigation process. Morgan & Morgan is seeking an experienced Personal Injury Litigation Attorney for its office in Irvine, California.
NewHybrid Private Client Associate - Client Advocate Insurance Dormont Manufacturing CompanyHybrid Private Client Associate - Client Advocate InsurancePasadena, CAYou will support the Private Client team by providing outstanding service to clients, assisting with new business opportunities, and managing client records effectively. This role requires strong communication skills and the ability to work independently while maintaining a collaborative team atmosphere.
NewRepresentative, Care Connections Member Advocate - Must Be Bilingual in Spanish - CA ONLY Molina Healthcare IncRepresentative, Care Connections Member Advocate - Must Be Bilingual in Spanish - CA ONLYLong Beach, CAPREFERRED QUALIFICATIONS: Healthcare administrative support experience in roles such as Medical Office Assistant, Patient Services Representative, Medical Receptionist, Front Desk Coordinator, or Scheduler. Makes outbound calls to members, completes assigned hand-dial lists, and provides proactive member support, information, and assistance.
Representative, Care Connections Member Advocate (Bilingual in Spanish) - CA ONLY Molina Healthcare IncRepresentative, Care Connections Member Advocate (Bilingual in Spanish) - CA ONLYCAPREFERRED QUALIFICATIONS: - Healthcare administrative support experience in roles such as Medical Office Assistant, Patient Services Representative, Medical Receptionist, Front Desk Coordinator, or Scheduler. Job Description Job Summary Makes outbound calls to members, completes assigned hand-dial lists, and provides proactive member support, information, and assistance.
NewRepresentative, Care Connections Member Advocate Molina Healthcare IncRepresentative, Care Connections Member AdvocateLong Beach, CAPREFERRED QUALIFICATIONS: Healthcare administrative support experience in roles such as Medical Office Assistant, Patient Services Representative, Medical Receptionist, Front Desk Coordinator, or Scheduler. Makes outbound calls to members, completes assigned hand-dial lists, and provides proactive member support, information, and assistance.
Representative, Care Connections Member Advocate (Bilingual in Arabic, Cantonese, Korean, and Tagalog) - PST/MST ONLY Molina Healthcare IncRepresentative, Care Connections Member Advocate (Bilingual in Arabic, Cantonese, Korean, and Tagalog) - PST/MST ONLYCAPREFERRED QUALIFICATIONS: - Healthcare administrative support experience in roles such as Medical Office Assistant, Patient Services Representative, Medical Receptionist, Front Desk Coordinator, or Scheduler. Job Description Job Summary Makes outbound calls to members, completes assigned hand-dial lists, and provides proactive member support, information, and assistance.
On-Campus Student Advocate Western University of Health Sciences 2029 2030 Graduates Southern Veterinary Partners LLCOn-Campus Student Advocate Western University of Health Sciences 2029 2030 GraduatesPomona, CAacceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. Champion Student Engagement: You'll promote awareness and participation in our DVM student programs through networking, email outreach, and attending student meetings.
Patient Advocate Unicare Community Health Center IncPatient AdvocateOntario, CALatex] and infectious) While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles The noise level in the work environment is usually moderate Ionizing Radiation (X-ray, Radioactive Isotopes) Let Unicare Community Health Center be your choice that meaningful work that makes a difference in the community we serve. Maintains objectivity and sensitivity while addressing the needs of a patient/customer and supporting staff and services Applies an understanding of the impact of illness and challenges the patient may experience.
Customer Service Delivery Advocate Carvana CoCustomer Service Delivery AdvocateRiverside, CA$22–$24 / hourAbility to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). About the Role: We''re looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers'' doors with our custom car haulers (don''t worry - a commercial license is not required to drive the hauler and you will receive ample training).
Client Advocate Clarifi IncClient AdvocateIrvine, CARemoteThis role is ideal for those who excel in fast‑paced, high‑volume environments and are motivated by helping people take their first steps toward financial wellness. You'll engage with prospective clients, provide exceptional customer service, and help connect them to the right financial counseling resources.
Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3217) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3217)Los Angeles, CAPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G. As a Small Format Team Member, no two days are ever the same, but a typical day will most likely include the following responsibilities: Greet and service guests as you complete workload with minimal guest disruption.
Client Advocate (On-Call) - Pomona Adult DMH HealthRIGHT 360Client Advocate (On-Call) - Pomona Adult DMHPomona, CAAdditional duties involve supporting daily organizational operations, such as front desk rotation, client reception, scheduling, aiding in health insurance enrollment, training interns and volunteers, managing calls, and handling administrative tasks. HealthRIGHT 360 gives hope builds health and changes lives for people in need by providing comprehensive integrated compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3233) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3233)Irvine, CAPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G . As a Small Format Team Member, no two days are ever the same, but a typical day will most likely include the following responsibilities: Greet and service guests as you complete workload with minimal guest disruption.
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T0230) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T0230)Orange, CAPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G . Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1423) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1423)Montclair, CAPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G . Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T2151) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T2151)Tustin, CAPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G . Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T0336) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T0336)Irvine, CAPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G . Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.
Victim Services Specialist County of Riverside, CaliforniaVictim Services SpecialistRiverside, CA$64,726.19–$96,259.16 / yearAdvocate on behalf of victims to help ensure that all victims and witnesses are treated with dignity, respect, courtesy, and sensitivity; advocate on behalf of clients to help ensure that their rights are protected; accompany victims to criminal court hearings, provide bio-psycho-social support and educate victims to the criminal justice process; utilize available resources to reduce the impact of trauma while at court; assist with the preparation of victim impact statements. Ability to: Lead and direct the work of volunteer staff; mentor Victim Services Specialist staff; prepare statistical and narrative reports; maintain effective working relationships with others; provide psychological and emotional support to reduce trauma associated with being a victim or witness of a crime; communicate effectively in oral and written form; promote specific program projects through the use of effective presentations.