Santa Rosa, CA10 days ago
Ability to: develop and maintain the confidence and cooperation of emotionally vulnerable individuals; establish and maintain effective working relationships with victims and/or witnesses and their families, departmental staff, law enforcement officers, attorneys and community agencies; effectively interview victims, families and other individuals to obtain information on a variety of complex and sensitive subjects; provide psychological and emotional support to reduce stress associated with being a victim or witness of crime; initiate and maintain computerized case files to document case activities; relate to a wide variety of individuals from different socio-economic, cultural and ethnic groups; analyze situations accurately and to take effective action; adjust to workload changes and meet deadlines under pressure; train and supervise volunteers and intern; speak in public before a variety of groups and organizations. Knowledge of: the laws and procedures of criminal justice agencies as they affect the responsibilities and rights of victims and witnesses of crimes; personality development, group and family dynamics, human motivation and behavior patterns sufficient to gain rapport with hostile and uncooperative, or traumatized individuals; rules of professional confidentiality concerning victim and advocate, as well as of attorney/client work product; psychological dynamics of child abuse, domestic violence and sexual assault; the principles, practices and techniques of interviewing; the needs, problems, attitudes and behavior patterns of emotionally vulnerable individuals; community resources available to victims and/or witnesses; child abuse reporting laws; domestic violence, sexual assault, and child abuse laws.