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Vincent de Paul in Baton Rouge, you will play a vital role in supporting shelter operations and ensuring a safe, clean, and orderly environment for our neighbors. The ability to engage with neighbors compassionately and supportively is crucial for empowering individuals to achieve stability.

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<p>Join the Particular Council of St. Vincent de Paul of Baton Rouge as a Part-Time Guest Advocate (PT) and immerse yourself in a mission-driven environment where your contributions make a meaningful impact on the community. This onsite role offers a unique opportunity to connect with customers, embodying our core values of empathy and integrity while delivering unparalleled service. Enjoy a competitive pay range of $13 to $15 per hour as you cultivate a high-performance culture that prioritizes neighbor-centricity.</p><p>Your problem-solving skills will shine as you support our neighbors, ensuring they feel valued and respected. You can enjoy great benefits such as Employee Discounts. Take the next step in your career by joining a professional team dedicated to excellence and compassion in every interaction. Apply today and be part of something greater!</p><h3 style="text-transform:uppercase"><strong>Your day to day as a Guest Advocate (PT)</strong></h3><p>As a Guest Advocate at the Particular Council of St. Vincent de Paul in Baton Rouge, you will play a vital role in supporting shelter operations and ensuring a safe, clean, and orderly environment for our neighbors. Your compassionate service will engage and empower individuals experiencing homelessness, allowing you to make a direct impact on their lives. Responsibilities include managing shelter routines, supervising guest chores, and ensuring the secure use of shelter resources.</p><p>You will also be responsible for entering and auditing guest information in the Homeless Management Information System (HMIS), while diligently maintaining confidentiality and data integrity. Working collaboratively with other staff, you’ll help provide quality support, fostering a welcoming atmosphere that aligns with our mission. Join us in creating a supportive community where everyone feels valued and uplifted.</p><h3 style="text-transform:uppercase"><strong>Does this sound like you?</strong></h3><p>To excel as a Guest Advocate with the Particular Council of St. Vincent de Paul in Baton Rouge, candidates should possess a diverse skill set tailored to support our mission with vulnerable populations. A High School Diploma and a minimum of two years of direct experience working in human services are required. Familiarity with the Homeless Management Information System (HMIS) or similar client data management software is preferred. Strong computer proficiency, including Microsoft Office Suite, is essential for managing data efficiently and troubleshooting basic technical issues.</p><p>The ability to engage with neighbors compassionately and supportively is crucial for empowering individuals to achieve stability. Exceptional organizational skills for both physical and electronic filing, along with a commitment to data compliance and confidentiality, are necessary. Candidates should respect Catholic Social Teachings and embody the mission of SVDP, ready to navigate both the office and community environments effectively.</p><h3 style="text-transform:uppercase"><strong>Get started with our team!</strong></h3><p>If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!</p><p> </p><p style="line-height:1.38"><strong>This job description is a summary of the essential duties and responsibilities of the position. It is </strong></p><p style="line-height:1.38"><strong>not intended to be a comprehensive listing of all duties and responsibilities. This job description is subject to change at management's discretion.</strong></p><p style="line-height:1.38"><strong>This job description does not constitute a contract of employment nor does it supersede Louisiana's At-Will employment law.</strong></p><p style="line-height:1.38"><strong>We are an equal opportunity employer.</strong></p><p style="line-height:1.38"><strong>We are an E-Verify Program Participant.</strong></p><p style="line-height:1.38"><strong>ADA Compliant: If you require reasonable accommodation please let us know.</strong></p>

Particular Council of St. Vincent de Paul of Baton Rouge, Louisiana

Guest Advocate (PT)

Auditing

Community Support

Computer Skills

Customer/Client Research

Data Management

Data Quality

E Programming Language

Employee Benefits

Establish Priorities

High School Diploma

Homeless Services

Identify Issues

Management of Information Systems/Technology (MIS)

Microsoft Office

Operational Support

Problem Solving Skills

Service Delivery

Talent Acquisition

The Corporate Director serves as a resource, mentor, and support to facility Social Workers and interdisciplinary teams to improve resident outcomes, reduce avoidable hospitalizations and readmissions, strengthen discharge processes, and maintain compliance with federal, state, and company regulations. POSITION SUMMARY: The Corporate Director of Social Services & Discharge Planning is responsible for providing leadership, oversight, education, and operational support to Social Services departments across multiple skilled nursing facilities.

<div><div><div><div><section dir="auto"><div><div><div><div dir="auto" tabindex="0"><div><div><h1>POSITION DESCRIPTION</h1><p><strong>POSITION:</strong> Corporate Director of Social Services<br/><strong>DEPARTMENT:</strong> Administration / Operations<br/><strong>SUPERVISOR:</strong> Vice President of Operations, Chief Operating Officer, and/or Executive Director of Operations</p><hr/><h1>POSITION SUMMARY:</h1><p>The Corporate Director of Social Services & Discharge Planning is responsible for providing leadership, oversight, education, and operational support to Social Services departments across multiple skilled nursing facilities. This position ensures excellence in resident psychosocial care, discharge planning, care transitions, regulatory compliance, customer service, and quality outcomes.</p><p>The Corporate Director serves as a resource, mentor, and support to facility Social Workers and interdisciplinary teams to improve resident outcomes, reduce avoidable hospitalizations and readmissions, strengthen discharge processes, and maintain compliance with federal, state, and company regulations.</p><hr/><h1>DUTIES AND RESPONSIBILITIES:</h1><p>The following represents the essential functions of the Corporate Director of Social Services & Discharge Planning role. This list is intended to provide a general description of duties and responsibilities; however, it is subject to change according to the needs of the organization as determined by Executive Leadership.</p><h3>Leadership & Oversight</h3><ul><li>Provide leadership, guidance, oversight, and support to Social Services departments across assigned facilities.</li><li>Develop, implement, and standardize best practices for Social Services, psychosocial care, discharge planning, and care transitions.</li><li>Conduct routine facility visits, audits, and coaching sessions to ensure consistency, compliance, and quality performance.</li><li>Mentor, train, and support facility Social Workers and Social Services Designees to strengthen leadership development and job performance.</li><li>Assist facilities with recruitment, onboarding, orientation, and retention of Social Services staff.</li><li>Provide guidance to Administrators and interdisciplinary teams regarding resident, family, and psychosocial concerns.</li><li>Serve as a resource for complex discharge planning, behavioral health, family dynamics, and crisis intervention situations.</li></ul><h3>Discharge Planning & Care Transitions</h3><ul><li>Oversee discharge planning processes to ensure safe, timely, and successful resident transitions.</li><li>Monitor discharge-related metrics, including<ul><li>Length of stay</li><li>Community discharge rates</li><li>Hospital readmissions</li><li>Successful home transitions</li><li>Discharge barriers</li></ul></li><li>Collaborate with nursing, therapy, physicians, hospitals, case managers, admissions teams, and families to improve discharge outcomes.</li><li>Assist facilities with identifying and addressing barriers impacting discharge success and census growth.</li><li>Develop and implement discharge readiness standards, transition protocols, and family education processes.</li><li>Ensure discharge documentation is completed timely and accurately in accordance with regulatory requirements.</li></ul><h3>Regulatory Compliance & Quality Assurance</h3><ul><li>Ensure compliance with federal, state, and company regulations related to Social Services and discharge planning.</li><li>Support facilities during state surveys, federal surveys, audits, and complaint investigations.</li><li>Conduct audits related to:<ul><li>Social Services documentation</li><li>Resident rights</li><li>Psychosocial assessments</li><li>Grievances</li><li>Care conferences</li><li>Discharge planning documentation</li></ul></li><li>Develop corrective action plans and provide follow-up education and support when opportunities for improvement are identified.</li><li>Assist facilities in maintaining survey readiness at all times.</li><li>Participate in Quality Assurance and Performance Improvement (QAPI) activities and initiatives.</li></ul><h3>Resident & Family Experience</h3><ul><li>Promote resident dignity, resident rights, psychosocial well-being, and customer service excellence.</li><li>Assist facilities with resident and family grievances, concerns, and conflict resolution.</li><li>Support initiatives designed to improve resident and family satisfaction scores.</li><li>Encourage resident-centered care practices throughout the organization.</li></ul><h3>Collaboration & Operations</h3><ul><li>Collaborate with Operations, Clinical, Therapy, Admissions/Marketing, Finance, and interdisciplinary teams to support organizational goals.</li><li>Participate in census development initiatives through improved discharge planning and successful community transitions.</li><li>Monitor and report key performance indicators related to Social Services and discharge planning.</li><li>Provide routine reports, recommendations, and operational updates to Executive Leadership.</li><li>Participate in meetings, trainings, and continuing education programs as requested.</li></ul><h3>General Responsibilities</h3><ul><li>Must act in ways that promote professional and positive representation of the organization to the community.</li><li>Communicates in a professional and courteous manner using effective verbal and non-verbal communication skills with residents, families, coworkers, vendors, and community partners.</li><li>Maintains confidentiality of resident, employee, and company information in compliance with HIPAA regulations.</li><li>Maintain compliance with the company Compliance Program, Code of Conduct, and all company policies.</li><li>Adhere to company attendance and dress code standards.</li><li>Must be available to travel regularly between assigned facilities.</li><li>May be required to assist facilities during emergencies or disaster situations.</li></ul><hr/><h1>QUALIFICATIONS / EXPERIENCE / REQUIREMENTS:</h1><h2>Minimum Qualifications</h2><ul><li>Freedom from illegal use of drugs.</li><li>Freedom from use and effects of drugs and alcohol in the workplace.</li><li>Anyone found guilty by a court of law of abusing, neglecting, or mistreating individuals in a healthcare-related setting is ineligible for employment in this position.</li></ul><h2>Education and/or Experience</h2><ul><li>Bachelor's degree in Social Work, Human Services, or related field required.</li><li>Master's degree preferred.</li><li>Licensed Social Worker (LCSW, LMSW, CSW, or state equivalent) preferred.</li><li>Minimum of three (3) to five (5) years of skilled nursing or long-term care experience required.</li><li>Multi-facility leadership or management experience preferred.</li><li>Strong knowledge of CMS regulations, discharge planning requirements, and long-term care operations.</li><li>Excellent communication, leadership, organizational, coaching, and conflict resolution skills.</li></ul><h2>Certifications, Licenses, Registrations</h2><ul><li>Current Social Work licensure preferred as applicable by state regulations.</li><li>Valid driver's license and reliable transportation required.</li></ul><hr/><h1>KEY PERFORMANCE INDICATORS (KPIs)</h1><ul><li>Successful community discharge rates</li><li>Reduction in hospital readmissions</li><li>Timeliness of discharge planning completion</li><li>Regulatory and survey outcomes</li><li>Resident and family satisfaction scores</li><li>Social Services staffing retention and stability</li><li>Length of stay management</li><li>Documentation compliance and audit scores</li></ul></div></div></div></div><div> </div><div><div> </div></div></div></div></section><div> </div></div></div><div> </div><div> </div></div></div><div id="thread-bottom-container"><div><div> </div></div><div id="thread-bottom"><div><div><div><div><div> </div><div><div> </div><div><div></div><div><div><div> </div><div><div> </div></div></div></div></div></div></div></div></div></div></div></div>

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Guest Advocate (PT) Particular Council of St. Vincent de Paul of Baton Rouge, Louisiana

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