NewSenior Manager AI Platform Architecture ECLAROSenior Manager AI Platform ArchitectureBolingbrook, ILResponsibilities: Strategic Platform Leadership: Translate enterprise AI strategy defined by the AI Architect Principal, Enterprise Architecture, Enterprise AI Tech Leaders (AI Engineering, DS / ML Engineering, AI Emerging Tech), AI Product Teams into actionable platform roadmaps and technical priorities. In this role, will manage a team of skilled engineers and architects, collaborate with cross-functional stakeholders, and help set the strategic direction of platform architecture to ensure scalability, performance, and reliability across our systems.
NewDynamics 365 Enterprise AI Architect Credit Union (Virginia)Dynamics 365 Enterprise AI ArchitectChicago, ILContractor15+ years in enterprise/solution architecture with strong focus on Dynamics 365 CE (Sales & Customer Service). Deep knowledge of Microsoft ecosystem: Power Platform, Azure, Microsoft 365, Teams, Copilot.
NewManager, AI Engineer KPMGManager, AI EngineerChicago, ILManage AI projects including architecture design, model development, integration, and testing, and ensure projects follow best practices in MLOps, security, compliance, and scalability to support enterprise-grade adoption; partner directly with clients to translate business objectives into technical solutions, aligning with enterprise strategy and measurable outcomes. Track record of delivering AI/ML solutions at enterprise scale, including integrations with core business systems with demonstrated ability to lead technical teams, manage deliverables, and build trusted client relationships; hands-on expertise with at least two major cloud AI platforms (Azure AI/ML, AWS Bedrock/SageMaker, or Google Cloud Vertex AI).
NewDirector, AI Strategy Architect KPMGDirector, AI Strategy ArchitectChicago, IL$204,725–$370,530 / yearDeep understanding of scaling AI-driven solutions, GenAIOps/LLMOps (including LLM evaluation frameworks, prompt versioning, routing, and cost optimization), AI governance, and MLOps practices for maintaining models; ability to bring industry consulting insights with a balance of technical and business acumen to deliver strategic, value-driven AI solutions; In-depth knowledge of AI orchestration and best practices. Deep knowledge and hands-on experience with Microsoft, AWS, and/or Google Cloud's AI ecosystem (including agent build functionality) to design and orchestrate intelligent multi-agent systems, integrating complex RAG pipelines, and connecting GenAI to proprietary enterprise data (Knowledge Graphs, Vector Databases) that handle complex, dynamic tasks and conversations.
NewDirector, AI Engineer KPMGDirector, AI EngineerChicago, ILDeep understanding of scaling AI-driven solutions, ethical AI, and MLOps practices for maintaining models; ability to bring industry consulting insights with a balance of technical and business acumen to deliver strategic, value-driven AI solutions; In-depth knowledge of AI orchestration and best practices. Proficient in architecting and implementing AI-powered workflow solutions using Microsoft, AWS, or Google Cloud services (For example: Foundry, Bedrock, Vertex AI), with capabilities in defining blueprints and technical requirements for scalable, automated systems with expertise in agentic AI and automation.
NewRemote m&a associate - ai trainer ($50-$60 per hour) Data AnnotationRemote m&a associate - ai trainer ($50-$60 per hour)Chicago, ILRemote$50–$60 / hourAdvantages of contracting with us: You'll be able to choose which projects you want to work on and when You work on your own schedule, on your own computer, from the comfort of your own home Projects are paid hourly starting at USD $50-$60 per hour, with bonus rates available on some projects Responsibilities: Give AI chatbots diverse and complex problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management A current, in progress, or completed Master's and/or Ph D is preferred but not required Note: Payment is made via Pay Pal. In this role, you might: Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn't.
Senior Trainer – Data Engineering (Advanced + AI Integration) RevatureSenior Trainer – Data Engineering (Advanced + AI Integration)Chicago, IllinoisRevature has trained over 7000 software engineers across 54 technical disciplines, recruited talent from 700 universities, and deployed them to blue-chip companies throughout the U.S. We have proudly committed to training 1 million developers over the next decade, helping to close the opportunity gap in tech and supporting the future of work. The ideal candidate will be an experienced data engineer capable of delivering advanced training on end-to-end data engineering workflows - from data ingestion and transformation to preparing high-quality datasets for AI and machine learning applications.
NewDutch AI Trainer & Evaluator (Remote) ProlificDutch AI Trainer & Evaluator (Remote)Chicago, ILRemoteEnjoy the flexibility of working from home with competitive rates and direct payment through PayPal. Ideal candidates are fluent in Dutch, detail-oriented, and can concentrate for extended periods.
AI Engineer Smart IMS. IncAI EngineerAurora, ILRequired Technical Skills Proficiency in building AI solutions using Python, Visual Studio Code, and relevant programming/scripting languages. Preferred Skills Strong analytical and problem solving skills with a creative approach to complex technical challenges.
Strategic AI adoption lead (Central) Writer IncStrategic AI adoption lead (Central)Chicago, ILYoull partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and were looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
Enterprise AI adoption lead (Central) Writer IncEnterprise AI adoption lead (Central)Chicago, ILYoull partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and were looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
Technical AI Instructor and Forward-Deployed Engineer II Deloitte Touche Tohmatsu LtdTechnical AI Instructor and Forward-Deployed Engineer IIIL$82,600–$162,800 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Legal AI Adoption Counsel Gables Search GroupLegal AI Adoption CounselChicago, IL$165,000–$200,000This role sits within the Client & Innovation function and works closely with attorneys, practice leaders, IT, professional development, training, research, marketing, and business development teams. The focus is turning AI strategy into real workflows, practical training, and measurable value for attorneys and clients.
NewJava Developer with AI BC ForwardJava Developer with AIChicago, IL$45–$48.27 / hourFull timeThe ideal candidate will have strong experience in Java backend development, event-driven integrations, AWS cloud, and applied AI/GenAI and a proven ability to design, build, deploy, and support production-grade notification platform services and AI-enabled communication capabilities . Develop and integrate AI/GenAI capabilities, including prompt design, LLM integration, RAG pipelines, embeddings/vector search, semantic search, classification, summarization, and AI-assisted communication workflows.
Regulatory Attorney - AI Trainer MercorRegulatory Attorney - AI TrainerChicago, IllinoisRemote$1,750–$2,150Build a realistic digital workspace centered on the Drive folders you use daily, including rule comment letters, regulatory-change analyses, and compliance memos. Background in areas such as financial-services regulation, healthcare regulation, energy regulation, telecom/tech regulation, or environmental/consumer-product/food-and-drug regulation.
Intellectual Property Attorney - AI Trainer MercorIntellectual Property Attorney - AI TrainerChicago, IllinoisRemote$1,750–$2,150Include client memos, patent/trademark drafts, prior-art search results, opinion letters, licensing agreements, docket printouts, and email threads. Structure around end-to-end client engagements, requiring navigation of multiple apps, files, and stakeholders to challenge frontier AI agents.
Litigation Specialist - AI Trainer MercorLitigation Specialist - AI TrainerChicago, IllinoisRemote$1,750–$2,150Task Completion Pay: Competitive and based on task quality (~ $1,750–$2,150 per completed task, subject to change as the project evolves). Include pleadings, motions, deposition summaries, discovery requests, exhibit lists, case chronologies, expert reports, and email threads.
ML Engineer - Coding Agent Expert - AI Trainer MercorML Engineer - Coding Agent Expert - AI TrainerChicago, IllinoisRemoteUse frontier AI coding agents to complete and evaluate complex machine learning and AI engineering tasks. Regular use of AI coding agents such as Cursor, Claude Code, Codex, Windsurf, Gemini CLI, or similar tools.
Legal Tech Specialist - AI Trainer MercorLegal Tech Specialist - AI TrainerChicago, IllinoisRemote$1,750–$2,1503+ years of full-time experience in legal operations or legal technology at an AmLaw 100 firm, Fortune 500 in-house legal department, or major legal-tech vendor . Task Completion Pay: Competitive and based on task quality (~ $1,750 – $2,150 per completed task, subject to change as the project evolves).
Cloud Infrastructure Expert - AI Trainer MercorCloud Infrastructure Expert - AI TrainerChicago, IllinoisRemote$1,750–$2,1503+ years of full-time experience at a major hyperscaler (AWS, Azure, GCP, Oracle Cloud) , a cloud-data platform ( Snowflake, Databricks ), or a Fortune 500 platform/infrastructure team . Task Completion Pay: Competitive and based on task quality (~ $1,750–$2,150 per completed task, subject to change as the project evolves).
AI Engineer ClifyX, INCAI EngineerChicago, ILThis position combines deep hands-on expertise in Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and agentic AI architectures with strong technical leadership to deliver secure, scalable, and resilient AI systems. Basically, an AI engineer, keeping up with the latest, forward thinking, plug and play, marginalize everything so when technology changes he /she can quickly limit to plug that gap.
AI Engineering Enablement Lead Optiver Holding BVAI Engineering Enablement LeadChicago, ILAs our AI Engineering Education Lead, you'll partner with the Head of AI Engineering to lead and implement AI education across our teams globally, reducing resistance to adoption and turning AI fluency into measurable business impact across Trading, Technology and Business Operations. Build and support a network of local trainers across our offices to deliver training in-region, including train-the-trainer programs tailored to varied audiences.
L&D Product Lead, AI Jones Lang LaSalle IncL&D Product Lead, AIChicago, ILUse creative and new ways of designing learning solutions as well as "tried and true" solutions like instructor-led training (ILT), digital learning, on-the-job learning & job aids, special project assignments and formal external study to meet learning needs, considering local cultural, language and other needs. Support the Global Head of Sustainability and AI Learning to drive continuous improvement of the global AI learning program portfolio, to ensure provision of a tailored offering for different business lines, accounts, and teams with up to date, forward looking, business critical content and messaging.
Document QA Specialist - Expert - AI Trainer MercorDocument QA Specialist - Expert - AI TrainerChicago, IllinoisRemote$80–$120 / hourIdentify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks. For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome.
IP Law Evaluator - Expert - AI Trainer MercorIP Law Evaluator - Expert - AI TrainerChicago, IllinoisRemote$80–$120 / hourFor details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome. Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
Senior Lead AI Solutions Consultant Braze IncSenior Lead AI Solutions ConsultantChicago, ILBraze was also named a 2026 Best Places to Work by Built In, a 2025 America's Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work. For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $124,000 and $186,000/year with an expected On Target Earnings (OTE) between $174,000 and $261,000/year (including bonus or commission).
Healthcare Analytics Solutions Architect AI & Automation recruit22 LLCHealthcare Analytics Solutions Architect AI & AutomationChicago, ILOur client, a large national dialysis provider , is hiring a Solutions Architect to help move an established analytics organization to the next level of maturity. If you enjoy acting as the bridge between analytics teams and modern AI/automation capabilities , this is a high impact opportunity.
Specialist Account Executive, AI & Data driven Agentic Transformation Salesforce IncSpecialist Account Executive, AI & Data driven Agentic TransformationIL$99,500–$247,800 / yearYou will operate as a trusted advisor, guiding customers through complex, multi-cloud solutions and demonstrating how Salesforce delivers measurable business value through AI-powered outcomes. We are seeking a driven, technically fluent sales professional with experience selling complex, multi-product SaaS solutions and a strong understanding of AI and data-driven technologies.
NewCustomer Experience Technology Specialist - AI & Copilot Caterpillar IncCustomer Experience Technology Specialist - AI & CopilotChicago, IL$97,530–$158,480 / yearJob Summary: Caterpillar Customer Support is seeking a Customer Experience Technology Specialist - AI & Copilot for our Microsoft Dynamics 365 application (Contact Center, Sales, Customer Service) who combines hands-on Microsoft Copilot development expertise and Power Platform with omnichannel experience and skills. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.
NewVice President, Product Management - Agentic AI Publicis Groupe SAVice President, Product Management - Agentic AIChicago, IL$164,500–$351,000 / yearThis is a critical role at the intersection of AI and the future of marketing - an opportunity to shape how the world's largest brands harness AI to evolve planning, execution, measurement, and optimization of marketing campaigns spanning owned and paid advertising channels in an increasingly autonomous era. As VP of Product Management - Agentic AI, you will own the vision, strategy, roadmap, and commercialization of AI agents and agentic worfklows that deliver measureable outcomes for marketers, agencies, and publishers, ultimately translating to commercial value for Epsilon.
Principal Solution Architect, AI Agents Wolters Kluwer N.V.Principal Solution Architect, AI AgentsIL$146,900–$262,400 / yearIn addition to creating proof-of-concepts to demonstrate best practices and accelerate adoption, you'll play a key role in driving the evolution of the GenAI platform by identifying gaps, proposing enhancements, and collaborating with platform engineering teams to deliver new capabilities. Help product engineering teams design and implement scalable AI solutions that leverage WKs GenAI platform to drive impact in healthcare, legal, tax, and compliance industries.
Lead Data Scientist - Gen AI for Condition Monitoring Analytics Caterpillar IncLead Data Scientist - Gen AI for Condition Monitoring AnalyticsChicago, IL$128,470–$208,770 / yearConsiderations for Top Candidates: Typically, a Bachelors, Masters, or PhD degree in Applied Statistics, Data Science, Business Analytics, Predictive Analytics, Business Intelligence & Analytics, Mathematics, Computer Science, Engineering (Aerospace, Electrical, Mechanical, Computer, Industrial, Agricultural, etc.), or equivalent technical degree. Job Summary: The Analytics (Condition Monitoring) team of Cat Digital is seeking a Lead Data Scientist to be a technical expert, working in a team environment, to support the development & integration of digital twins for condition monitoring & generative AI assisted predictive analytics for Caterpillar digital applications.
Lead AI Engineer, Data Solutions Salesforce IncLead AI Engineer, Data SolutionsIL$172,500–$260,100 / yearThis role focuses on developing intelligent decisioning systems and building an agent flywheel-a system of feedback loops that continuously evaluate, optimize, and improve agent performance over time. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Principal AI Engineer Salesforce IncPrincipal AI EngineerIL$172,500–$313,700 / yearYou'll build and maintain the core infrastructure, CI/CD pipelines, and platform services that underpin our machine learning initiatives and go further in designing the harnesses, sandboxes, and evaluation frameworks that let AI agents be developed, tested, and trusted in production. Implement evaluation frameworks for agent behavior using a combination of vendor, open source or in house built tools - covering task success, tool selection accuracy, trajectory evaluation, hallucination rates, latency, and cost.
Sr. Information Security Architect - AI & Cloud Security Bank of America CorpSr. Information Security Architect - AI & Cloud SecurityIL$140,500–$205,000 / yearShift 1st shift United States of America Hours Per Week 40 Learn more about this role View transcript Close transcript Music in background throughout On screen copy Bank of America logo Technology Architect Technology Architect At Bank of America, I help shape the technology strategy that powers our global business. Information Security Architect - AI & Cloud Security is a senior member of the BISO Secure Solutions Design team responsible for defining secure architecture patterns, assessing emerging AIML solutions, and ensuring alignment with Global Information Security (GIS) policies and enterprise architecture strategies.
Senior Manager, AI Solutions Architect Salesforce IncSenior Manager, AI Solutions ArchitectIL$172,500–$260,100 / yearOwn agent identity and session design - author and maintain agent context files (identity files, session startup protocols, memory structures, and skill definitions) that govern how agents behave consistently across sessions, users, and evolving workflows. LLM context file design as a craft - knows how to write durable agent context (identity, memory, startup protocols, skill definitions) that holds up across sessions - not one-off prompts, but role-level design.
AI Solution Architect (Manager) Huron Consulting Group IncAI Solution Architect (Manager)Chicago, ILRemote$155,000–$175,000 / yearIn this role, you will contribute to the design and implementation of AI-powered solutions across a range of client-facing projects, helping ensure that architectural decisions are sound, scalable, and tailored to the problem at hand. If you enjoy applying architecture principles to complex AI problems, working across multiple technologies, and collaborating with delivery teams to bring ideas into reality, this is a strong fit.
Data Engineer - AI, Agents, & Context - Clinical (Sr. Associate) Huron Consulting Group IncData Engineer - AI, Agents, & Context - Clinical (Sr. Associate)Chicago, ILRemote$110,000–$150,000 / yearThe role executes key parts of the AI context platform unstructured ingestion, embeddings, retrieval, and semantic layers working closely with senior engineers and cross-functional partners to ship reliable, production-grade AI data products. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Agentic AI Software Engineer CACIAgentic AI Software EngineerAurora, PennsylvaniaPay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. This is an opportunity to work at the forefront of cutting-edge AI technologies, helping design and build advanced autonomous agent systems that solve complex real-world problems in a rapidly evolving environment.
Software Engineer – AI Powered Engineering IMCSoftware Engineer – AI Powered EngineeringChicago, IllinoisAcross our offices in the US, Europe, Asia Pacific, and India, our talented quant researchers, engineers, traders, and business operations professionals are united by our uniquely collaborative, high-performance culture, and our commitment to giving back. From entering dynamic new markets to embracing disruptive technologies, and from developing an innovative research environment to diversifying our trading strategies, we dare to continuously innovate and collaborate to succeed.
AI Engineering Enablement Lead OptiverAI Engineering Enablement LeadChicago, IllinoisAs our AI Engineering Enablement Lead, you'll partner with the Head of AI Engineering to lead and implement AI education across our teams globally, reducing resistance to adoption and turning AI fluency into measurable business impact across Trading, Technology and Business Operations. Build and support a network of local trainers across our offices to deliver training in-region, including train-the-trainer programs tailored to varied audiences.
AI Prompt Engineering Lead 1872 ConsultingAI Prompt Engineering LeadChicago, ILDesign and maintain a library of complex, production-grade system prompts for Claude Cowork and ChatGPT Custom GPTs tailored to legal tasks: contract review, clause extraction, due diligence checklists, legal research summaries, and matter intake. You'll partner with key business stakeholders to understand existing processes, workflows, etc., recommend AI solutions to automate existing business processes, and then deliver the solutions using tools like Claude Cowork and ChatGPT Custom GPTs.
Strategic AI adoption lead (Central) WriterStrategic AI adoption lead (Central)Chicago, IllinoisFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
Enterprise AI adoption lead (Central) WriterEnterprise AI adoption lead (Central)Chicago, IllinoisFounded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
Senior Manager of Data, AI Engineering Syndigo LLCSenior Manager of Data, AI EngineeringChicago, IL$180,000–$200,000 / yearWe are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Basically, we''re the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains.
AWS AI Platforms Presales Solution Architect Capgemini SEAWS AI Platforms Presales Solution ArchitectIL$123,750–$282,000 / yearIncubate and develop innovative cloud solutions that leverage emerging technologies like AI, ML, and IoT, specifically focusing on the AWS suite of AI tools, unified commerce, reverse logistics/post-sales customer experience, unified customer service, generative AI, conversational AI, and agentic models/multi-agent systems. About the job youre considering As an AWS Cloud Presales Solution Architect specializing in the Amazon suite of AI products, youll be a trusted advisor and thought leader, empowering clients to leverage the full potential of AWS Cloud technologies to revolutionize their customer experiences, sales, marketing, and supply chain operations.
Associate Director, Digital Product Management - AI Customer Solutions Publicis Groupe SAAssociate Director, Digital Product Management - AI Customer SolutionsChicago, IL$112,290–$161,280 / yearOverview Associate Director, Digital Product Management - AI Products & Platform Engineering Digitas is seeking a skilled and motivated Associate Director, Digital Product Management - AI Products & Platform Engineering to help shape and advance our bespoke generative AI platform. Apply Behavior Driven Development (BDD) and Test Driven Development (TDD) methodologies, gathering and defining business requirements and user stories, and writing acceptance criteria using Gherkin-style formats.
Business Development Director - Data and AI Consulting (Location Flexible) RSMBusiness Development Director - Data and AI Consulting (Location Flexible)Chicago, IllinoisThis BD Director will play a critical role in expanding our presence in the middle market by aligning modern data platforms, AI capabilities, and cloud transformation services to client business outcomes. The Business Development Director is responsible for leading all aspects of the sales process, including systematic prospect targeting, development of opportunity-specific sales strategies, and quarterbacking pursuits from origination through close.
NewTechnology Risk Advisory - AI Risk Senior Associate RSMTechnology Risk Advisory - AI Risk Senior AssociateChicago, ILRequired Experience & QualificationsBachelor's or Master's degree in Computer Science, Engineering, Data Science, Information Systems, Risk, or related field.2–5 years supporting delivery of technology solutions, with exposure to AI/ML or GenAI and experience in risk, compliance, audit, or regulated environments. There's no one like you and that's why there's nowhere like RSM.Role OverviewThe Technology Risk Advisory - AI Risk Senior Associate will play a key role in helping clients strengthen their technology, AI, and cybersecurity risk capabilities.
Director of Digital Customer Experience & AI Innovation Verizon Communications IncDirector of Digital Customer Experience & AI InnovationRolling Meadows, IL$161,000–$280,000 / yearThe "Tech-Touch" Playbook: Expertise in designing automated customer-impacting workflows that feel highly personalized and intuitive, shifting away from human-dependent models to tech-touch platforms. Data Partnerships: Partner directly with Data Engineering leadership to define CX business requirements for customer data, ensuring backend data models are "AI-ready" and capable of triggering intelligent customer interventions.