Blending expertise in both Retail Operations and Commercial Real Estate, the Senior Director shifts the operational center of gravity to the field by streamlining administrative processes, empowering localized decision-making, and serving as a key strategic partner to OSJL’s Real Estate Acquisitions, Leasing, Legal, and Portfolio Accounting teams. Govern a configurable multi-tier triage architecture, with routing logic and dollar thresholds tuned to portfolio needs, volume, and risk: Empower Store Team Leaders to act as on-site liaisons, managing routine repairs directly via mobile tools and a pre-vetted vendor network.