UNKNOWN

FEED

Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met .

GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: <ul><li>Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment </li><li>Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; </li><li>Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met </li><li>Responsible for equipment and ensuring its safe and efficient operating status; </li><li>Confer with other supervisors and managers to coordinate activities with other departments; </li><li>Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; </li><li>Ability to comply with attendance/tardiness standards. </li><li>Able to perform under pressure and within fixed time constraints </li><li>Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags </li><li>Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations </li><li>Ensure crews are being briefed before flights on positions to take and how flight will work </li><li>Other duties as assigned </li></ul>Requirements:<ul><li>Strong understanding of Airline Customer Service </li><li>Experience in the Airport Ground Handling business. </li><li>Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel </li><li>Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). </li><li>A proven track record in supervising a business unit. </li><li>Experience in operational planning and resource allocation. </li><li>Working knowledge of GSE maintenance issues. </li><li>Experience and understanding of commercial issues in aviation. </li><li>Must have a High School diploma, GED </li><li>Must be at least 18 years of age </li><li>Capable of processing information in a timely manner </li><li>Must have and maintain a Valid Driver's License </li><li>Able to proficiently speak, read, and write in English </li><li>Basic computer literacy </li><li>Previous ramp or airline experience </li><li>Must successfully complete all training requirements and maintain certifications throughout employment </li><li>Must clear an FBI fingerprint background check </li><li>Must successfully complete all required training </li></ul>Physical Requirements:<ul><li>Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time </li><li>Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively </li><li>Must be physically fit to perform the duties of the job </li><li>Willing to work outside in all types of weather conditions with exposure to loud noises </li><li>Specific Working Hours </li><li>Must be able and flexible to work variable shifts, weekends, and holidays </li><li>Specific shifts to be determined </li><li>Must be able to work extended hours on short notice during non-routine operations </li></ul> GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

Gat Airline Ground Support

Airport Customer Service Supervisor (AM Shift Part-Time)

Airport Management

Auditing

Aviation Industry

Background Investigation

Cargo/Freight

Computer Skills

Conference Management

Customer Relations

Customer Service Management

Customer Service Operations

Customer Support/Service

Disciplinary Action

Driver's License

English Language

Fax Machines

Federal Bureau of Investigation (FBI)

Hazard Analysis

Hazardous Materials/Substances

High School Diploma

Lift/Move 70 Pounds

Maintain Compliance

Microsoft Excel

Microsoft Word

Operations Planning

Performance Reviews

Presentation/Verbal Skills

Printers

Regulations

Resource Management

Safety Compliance

Safety Process

Secondary School

Staff Requirements

Time Management

Hire Recruits

Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: <ul><li>Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. </li><li>Must be able to announce both incoming and outbound flights. </li><li>Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. </li><li>Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. </li><li>Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. </li><li>Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. </li><li>Able to stand and work in one location for up to four hours at a time. </li><li>You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. </li><li>Work independently without direct supervision. </li></ul>Requirements:<ul><li>Must be at least 18 years of age </li><li>Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. </li><li>Ability to read, speak, and understand the English language. </li><li>Ability to stand for long periods of time </li><li>Must possess good communication skills and a friendly, outgoing personality in person and via telephone. </li><li>Possess entry-level computer skills </li><li>Occasionally lift bags or items weighing between 50 and 70 pounds </li><li>Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law </li><li>Must be able to work nights, weekends, and holidays </li></ul>

Airport Customer Service Agent

Communication Skills

Credit Cards

Credit and Collections

Detail Oriented

Federal Laws and Regulations

Resolve Customer Issues

Physical requirements:Must be able to frequently lift, greater than 70lbs and constantly lift up to 70 lbs; Constantly push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend. Operate ramp equipment like bag tugs, belt loaders, aircraft tow tractors, water servicing vehicles, and lavatory servicing vehicles.

Requirements and Description Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providingexceptional experience getting aircraft and passengers to their destination safely. We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you. Job Summary: Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage. Also responsible for cleaning the aircraft, restocking items, de-icing aircraft, carrying out inspections, hazard checks. Operate ramp equipment such as stairs and bridges. Benefits: <ul><li>Flight Privileges: Offered after 30 days for employees and eligible family members! </li><li>Weekly pay for hourly employees (could change it specific to the state e.g. CA) </li><li>Full time starts at 30 hours per week! </li><li>Paid time off (for full-time employees). </li><li>Comprehensive Medical, Dental and Vision Insurance (for full-time employees). </li><li>401k for all employees. </li><li>Exclusive discounts and additional wellness programs. </li></ul>Job Duties: <ul><li>Marshall all arriving, departing, and towed aircraft on the ramp. </li><li>Perform wing walker duties to protect the aircraft wing from equipment in the path of pushback and de-ice aircraft as required. </li><li>Load, unload, sort and transfer passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loaders or baggage carts. </li><li>Operate ramp equipment like bag tugs, belt loaders, aircraft tow tractors, water servicing vehicles, and lavatory servicing vehicles. </li><li>May be assigned cabin service duties like servicing the aircraft, cleaning lavatories and cabin, restocking supplies, and other items. </li><li>Adhere to all safety procedures and policies. </li><li>Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position. </li><li> Complete work in a safe and secure manner, following company safety and operational standards </li><li> Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy. </li></ul>Qualifications: <ul><li>High School diploma or GED. </li><li>Must be at least 18 years of age. </li><li>Must be able to obtain credentials required as per airport or state or customs requirements. </li><li>Possess a valid Driver's License. </li></ul>Physical requirements:<ul><li>Must be able to frequently lift, greater than 70lbs and constantly lift up to 70 lbs; Constantly push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend. </li></ul>Working conditions: <ul><li>Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime. </li><li>Must be able and open to work in outside weather conditions which may include severe seasonal elements. </li></ul> "Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Unifi

AIRPORT RAMP AGENT-GSO

Aircraft Maintenance

Computer Security

Dental Insurance

Equal Employment Opportunity (EEO)

Fast Food

Loaders

Loading/Unloading

Safety Standards

Safety/Work Safety

Vision Plan

Military Leave

Prescription Drug Coverage

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Employee Events

Retirement / Pension Plans

Life Insurance

Merchandise Discounts

ADAPTED_NOW

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

HOUR

<h3>Overview</h3>Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.  The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.  This pay for this position is $16.50 / hour.  This position is located at Piedmont Triad International Airport (GSO) - 1000T Ted Johnson Pkwy, Greensboro, NC 27409.  We offer:<ul style="direction:ltr;unicode-bidi:embed;margin-top:0in;margin-bottom:0in"><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Paid time off</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Employee rental car discounts</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Retirement savings plan including 401k with matching profit sharing</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Health Insurance</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Life Insurance</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Dental Insurance</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Vision Insurance</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Training and development</li></ul> We have the following schedules available: <ul><li style="font-family:'arial';font-size:10pt">Saturday - Wednesday: 8:00am to 5:00pm (Off Thursday/Friday)</li><li style="font-family:'arial';font-size:10pt">Sunday - Thursday: 12:00pm to 9:00pm (Off Friday/Saturday) </li><li style="font-family:'arial';font-size:10pt">Wednesday - Sunday: 3:00pm to 12:00am (Off Monday/Tuesday) </li></ul>  <h3>Responsibilities</h3>We are hiring now for immediate openings.  Responsibilities include:<ul><li style="margin-left:0.25in">Meet and greet customers in a professional, friendly, and timely manner</li><li style="margin-left:0.25in">Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services</li><li style="margin-left:0.25in">Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment</li><li style="margin-left:0.25in">Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information</li><li style="margin-left:0.25in">Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors</li><li style="margin-left:0.25in">Place outgoing calls for callback management, and miscellaneous calls as assigned</li><li style="margin-left:0.25in">Assist to assess condition of rental upon return</li><li style="margin-left:0.25in">Notify Management of any known customer problems</li><li style="margin-left:0.25in">Notify Management of any known vehicle problems and any required vehicle maintenance</li><li style="margin-left:0.25in">Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training</li><li style="margin-left:0.25in">Perform miscellaneous and backup duties job-related duties as assigned</li><li style="margin:0.55pt 22.65pt 0.0001pt 0.25in">Seek to improve job performance through self-assessment, skill development, training and goal setting</li><li style="margin:0.55pt 22.65pt 0.0001pt 0.25in">Maintain a regular and reliable level of attendance and punctuality</li><li style="margin:0.55pt 22.65pt 0.0001pt 0.25in">Perform miscellaneous job-related duties as assigned</li></ul> Equal Opportunity Employer/Disability/Veterans <h3>Qualifications</h3><ul><li>Must be at least 18 years old</li><li>Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li><li>High School Diploma or G.E.D. required</li><li>Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or hospitality</li><li>Must have a valid driver license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.</li><li>No drug or alcohol-related convictions on driving record in the past 5 years</li></ul>

ABOUT COMPANY: 
 
A family-owned, world-class portfolio of brands. A global network that spans across more than 90 countries. Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. Any way you measure it, we've become a leader in the transportation service industry. How did we get here? By taking care of our customers, our communities and our employees – and staying true to our mission.
 
 
Working Here
 
 
Our people are the reason for our success. By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For more than 60 years, our values have been at the root of our success as a team and as individuals.
 
 
Our Values:
 
 
•	Our brands are the most valuable things we own. 
•	Personal honesty and integrity are the foundation of our success. 
•	Customer service is our way of life. 
•	Our company is a fun and friendly place where teamwork rules. 
•	We work hard... and we reward hard work. 
•	Great things happen when we listen... to our customers and to each other. 
•	We strengthen our communities, one neighborhood at a time. 
•	Our doors are open.

Airport Jobs in Greensboro, NC

Resume Resources

Get noticed by top employers!

Airport Jobs in Greensboro, NC

Airport Customer Service Supervisor (AM Shift Part-Time) Gat Airline Ground Support

Airport Customer Service Agent Gat Airline Ground Support

AIRPORT RAMP AGENT-GSO Unifi

Customer Experience Representative - Greensboro Airport Enterprise Holdings

Resume Resources