Ability to work any day/shift, including holidays, within a 24/7 operation **PHYSICAL ACTIVITY / WORKING CONDITIONS MAY INCLUDE** + Ability to lift up to 70 pounds repeatedly + Prolonged standing and walking in an indoor and outdoor environment as applicable + Ability to push, pull, bend, stretch, squat, kneel, and reach with arms and grasp with hands + Ability to work at elevated heights + Exposure to moderate and at times high noise levels + Ability to hear and respond to spoken voice and audible alarms + Tasks involving repetitive motions of the arms, wrists, hands, and/or fingers + Vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. + Ability to read, write, speak, and understand the English language, to include documents + Minimum of one year of customer service experience preferred + Ability to use electronic devices including iPads/Tablets, computers, and mobile devices + Ability to communicate effectively both in person and through electronic means + Ability to pass a background check and drug screen + Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).