Facilitates effective communication, collaboration, and coordination between CCHA and, at a minimum, partner Case Management Agencies, Behavioral Health Administrative Services Organizations, and Dual Special Needs with the goal of ensuring comprehensive, effective and efficient coordination of care for jointly managed Medicaid Members. Partners with Chief Clinical Officer, subject matter experts, and business owners as well as joint venture care coordination, utilization management, Chief Behavioral Health Officer and quality partners to achieve on care coordination and call center expectations as outline in ACC Phase III.