Experience or exposure to product management, platform management, business operations, strategy, transformation, or similar cross-functional environments, with hands-on experience using collaboration, workflow, or knowledge management tools such as Confluence, SharePoint, Airtable, JIRA, or similar platforms. Support product and platform initiatives in partnership with Product, Technology, Operations, Compliance, Servicing, and Field teams to deliver customer experience and capability enhancements, process optimization, go-to-market activities, testing, implementation, issue resolution, operational readiness, and broader business priorities.