Partner with Sales Ops, Customer Success, and Finance to define key SaaS/recurring revenue metrics (e.g., ARR/MRR,) Churn, Net Revenue Retention (NRR), and Renewal Rates) and reflect them in system reporting. Deep functional understanding of mid-term contract amendments, including add-ons, upsells, downgrades, early renewals, cancellations, and co-terming logic.