Part-Time Customer Experience Coordinator TJXPart-Time Customer Experience CoordinatorSalem, New HampshireCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Operating Room Support Services Supervisor Tufts MedicineOperating Room Support Services SupervisorBoston, MA$47,924.24–$59,894.75 / yearIn addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. Responsibilities that typically include: Setting day-to-day operational objectives for team, problems faced may be difficult but typically are not complex, and ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
customer experience coordinator TJXcustomer experience coordinatorChelsea, MassachusettsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Associate Director, Customer Service Repligen CorpAssociate Director, Customer ServiceWaltham, MassachusettsKey Responsibilities: Lead a customer service team managing enquiries, order entry, and order management for customers across the Americas region, fostering a culture of customer focus, accountability, collaboration, and continuous development. Operating with considerable latitude, this leadership role guides the successful resolution of complex, process and system challenges, working with key stakeholders to drive order execution and customer delivery excellence.
Customer Service Rep - Service Team Parker Hannifin CorpCustomer Service Rep - Service TeamWoburn, MA$21.69–$36.15 / hourParker Chomerics is part of a world leader in the development and manufacture of high-quality products that enable engineering breakthroughs for a cleaner and more sustainable world, including thermal interface materials, EMI shielding solutions, electrical grounding products, and conductive and non-conductive injection molded plastics. Parker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
Account Manager / Customer Success ARVOAccount Manager / Customer SuccessBoston, MA$60,000–$70,000The successful candidate will take ownership of the full client lifecycle, from onboarding and training through to renewals and account expansion, while helping healthcare providers maximise value from innovative medical technology solutions. Our client, a rapidly growing medical technology company based in Boston, Massachusetts, is seeking a driven and relationship-focused Account Manager to join their Client Success team.
NewManager - BCG Vantage - Customer Services Boston Consulting Group IncManager - BCG Vantage - Customer ServicesBoston, MA$126,400–$132,000 / yearOur Customer Service team helps clients build customer-centric service strategies and operating models across four core areas: Service Strategy & Channel Design (defining the target service strategy and channel mix across contact center, digital, and other channels); Contact Center & Operations Excellence (diagnosing performance and improving efficiency, quality, and cost-to-serve); Digital & AI-Enabled Service Transformation (redesigning how customers are served through self-service, automation, and AI-powered tools); and Customer Success & Retention (designing proactive, relationship-driven models, including the org, governance, and KPIs needed to retain and grow customer value over time). A core part of this role is helping colleagues who are putting together a client pitch for Customer Service-related projects; understanding client needs and confirming the BCG Sales & Service team is the right fit (or pointing them to who is), surfacing client pain points and pulling together relevant client examples, sharing POV and thought leadership materials, including building Sales, AI-powered product demos, identifying topic experts to support the pitch and bringing in senior BCG support when it''s truly needed to close the deal.
Entry Level | Hospitality Support Coordinator | Online Destination CareersEntry Level | Hospitality Support Coordinator | OnlineBoston, MassachusettsRemoteKey Responsibilities: Provide online support for client inquiries related to reservations and scheduling Assist with coordination of hospitality-related services, including accommodations and associated arrangements Maintain accurate client records and reservation details in internal systems Communicate professionally with clients via email, phone, and digital platforms Review confirmations and documentation for completeness and accuracy Provide general administrative and customer service support Follow established procedures and workflows Collaborate with internal teams to ensure smooth service delivery Qualifications: Strong written and verbal communication skills Excellent organizational skills and attention to detail Comfortable using online tools, email, and digital platforms Ability to manage multiple tasks in a remote setting Customer service or administrative experience preferred Reliable internet access and a suitable remote work environment Work Environment: Fully remote position Structured and supportive team environment Training and resources provided $55,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.
Spa Sales And Customer Service Associate Hand & StoneSpa Sales And Customer Service AssociateStoneham, MA$15–$16 / hourHand & Stone Massage and Facial Spa Stoneham, MA is seeking a motivated, energetic Spa Sales Associate to help create an outstanding experience for every guest who walks through our doors. This role is perfect for someone who enjoys building relationships, helping people prioritize wellness, and earning additional income through membership sales and guest engagement.
Customer Care Specialist Aqua-Tots Swim SchoolCustomer Care SpecialistBraintree, MAPart timeAnswering phones, giving tours, scheduling and rescheduling customers- ability to learn new point of sales system. We provide training, schedules that work for all ages, weekend nights OFF and a chance to be a part of an amazing team!
Senior Customer Operations Enablement Manager Repligen CorporationSenior Customer Operations Enablement ManagerWaltham, MA$95,000–$150,000 / yearSenior Customer Operations Enablement Manager owns the design, delivery, and continuous improvement of global training and capability-development programs for Customer Service, serving as Repligen's subject matter expert for Order-to-Cash enablement. Design and deliver scalable learning solutions covering Order-to-Cash processes and systems, product and application knowledge, customer communication and escalation handling, and compliance and regulatory requirements, using a mix of digital, instructor-led, and on-the-job delivery methods.
Global OPUS Customer Operations Analyst (CONTRACT - 6 Months) Connexion Systems + EngineeringGlobal OPUS Customer Operations Analyst (CONTRACT - 6 Months)Lexington, MA$35–$44 / hourResponsibilities As a member of the customer service team, the Global OPUS Order Support Analyst will provide seamless project coordination, customer service and support of global customers inquiries and orders: Supporting customer products and unique account requirements. Facilitate the launch of the complaint process with customers by providing the documentation and escalation required internally for resolution with Product Management, Quality, Manufacturing, Supply Chain and the Sales team.
Customer Relationship Management Lead - U.S. Office Lab Plant Fresenius Medical CareCustomer Relationship Management Lead - U.S. Office Lab PlantWaltham, MassachusettsThe Customer Relationship Management Lead serves as the primary interface between the Global Real Estate & Corporate Security function and senior business stakeholders, including the Global Medical Office (GMO) and other corporate functions. This role ensures strong alignment between business priorities and real estate, facilities, and security solutions across U.S. office, laboratory, and manufacturing environments.
Customer Experience Specialist (Sales Associate) - Boston The RealReal, Inc.Customer Experience Specialist (Sales Associate) - BostonChestnut Hill, MA$21–$25 / hourThe Customer Experience Specialist serves as a key driver within the retail store to provide exceptional customer service, support supply (consigned product) generation, sales, & client services. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art, and home-in support of the circular economy.
Travel Customer Service Kim Luxe TravelTravel Customer ServiceBoston, MassachusettsRemoteThis role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring a smooth and stress-free experience for every traveler. Communicate with clients through email, phone, and messaging platforms to answer questions and provide assistance.
Customer Service Work at Acme.comCustomer ServiceBoston, MassachusettsOutbound email and phone calling to qualify incoming marketing leads. Perform market research to gather additional information about inbound prospects.
Contact Center Supervisor Brigham and Women's HospitalContact Center SupervisorWestwood, MA$58,136–$84,656 / yearThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level.
Customer Success Specialist Interface, Inc.Customer Success SpecialistSalem, NHWhile performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, Specific vision abilities required by this job include close vision requirements due to computer work. Responsibilities include, but are not limited to, the following: Manage projects of high complexity within our CRM system by overseeing all sales phases from when the project is a new lead, to developing, subsequently to bringing PO's in.
Product Service Technician GTT, LLCProduct Service TechnicianHudson, NHReporting to the Senior Manager, US Service in our Hudson, NH facility, the Product Service Technician plays a critical role in preserving Teledyne FLIR's position as the Global Leader for test and measurement and thermal imaging product solutions through the testing and calibration of factory supplied and customer owned test & measurement, and handheld thermal imaging products. This client is a leading provider of advanced sensing solutions in the thermal imaging , threat detection, and public safety technology sector, serving aerospace, defense, industrial, and public safety markets globally.
Customer Service Associate I Dollar Tree StoresCustomer Service Associate IRockland, MassachusettsResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.