Has strong work experience providing administrative support work requiring the use of independent judgment, tact, and discretion; Is a reliable and flexible team player, enthusiastic about helping others; able to work both independently and in a group environment; and open to feedback; Can establish and maintain effective and harmonious working relationships with all levels of staff, volunteers, and the public; Can handle stressful situations while working in a fast-paced, busy Animal Shelter environment and demonstrates the ability to remain calm when dealing with disgruntled people; Is proficient in the use of computer applications such as Word, Excel, Outlook and has the ability to quickly learn new programs such as Chameleon animal services software and Motorola dispatch equipment; and. The Mission Viejo Animal Services Center is a pro-humane facility that provides an array of services including animal licensing, rabies control, pet adoption, community outreach presentations, patrol of public streets and parks, picking up injured wildlife, impounding stray dogs/cats, issuing citations, and providing a shelter for homeless animals.