Daily Duties • Monitor and respond to department voicemails and emails • Answer and route incoming phone calls • Process incoming and outgoing mail • Maintain office supply inventory and place necessary orders • Maintain the county's rabies vaccination and animal registration database • Organize and maintain paper files for vaccinations and registrations • Process tag payments submitted by veterinary clinics and pet owners • Conduct over‑the‑counter rabies tag sales • Gather, record, and update information on lost and found pets • Collect applicable fees for release of county strays picked up by the Warden • Coordinate communications with law enforcement and municipal agencies as needed • Enter microchip information into online platforms and internal databases • Provide general administrative and secretarial assistance to the Administrator • Receive and document animal‑related complaints, including loose dogs and welfare concerns, for assignment to the Warden • Assist with scheduling and coordinating the low‑cost spay/neuter program • Assist with implementation and documentation of the TNR (Trap‑Neuter‑Return) Feral Cat Program. Minimum Qualifications • High school diploma or equivalent required; additional training in office administration preferred • Prior experience in clerical, administrative, or customer service work required (government or animal‑related experience preferred) • Proficiency with computers, including email, spreadsheets, data entry, and database systems • Ability to learn and utilize specialized animal control registration and microchip software • Effective verbal and written communication skills • Strong organizational skills and the ability to manage multiple tasks and deadlines • Accurate cash‑handling and record‑keeping abilities • Ability to maintain confidentiality and handle sensitive information appropriately • Strong problem‑solving abilities and attention to detail • Ability to work independently and collaboratively within a small team • Ability to interact professionally with the public, veterinarians, law enforcement, and municipal partners • Comfort working around animals in a controlled environment • Ability to remain calm, courteous, and solution‑focused during emotionally charged situations.