Be part of a team where your work has a direct impact and is valued Opportunity to make a difference Record company growth Opportunities for professional growth and development Be in a culture that values innovation, integrity, and continuous improvement Minimum Qualifications: U.S. Citizenship required Associate degree in Information Technology, Computer Science, Information Systems, or a related field 3-5 years of experience in IT support, systems/application administration, or similar role (2+ with Bachelor's) High level of experience with Microsoft Windows operating systems General knowledge of Windows Server (2012 and newer) operating system Excellent communication skills, both written and verbal Ability to write clear documentation and communicate with technical and non-technical audiences Excellent organizational skills and attention to detail Ability to manage multiple priorities and work independently or in cross-functional teams Position is fully on-site with a partial day on Friday Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, Management Information Systems Proven ability to manage a team Networking (TCP/IP, WINS, DNS, DHCP) Certifications or Other Professional Credentials: Network + and A+ certifications are encouraged Knowledge of ITIL or other service management frameworks Strong understanding of system integration, APIs, and middleware technologies Demonstrated ability to lead cross-functional projects and manage stakeholder expectations Join the Sargent Legacy in Securing Our Future Founded in 1919, RBC Bearings (Nasdaq: ROLL) has a long, successful history of quality craftsmanship and innovation in highly technical bearing products that require sophisticated design solutions and manufacturing capabilities for Industrial, Aerospace and Defense applications around the world. What You'll Do: Application Administration & Support Administer, configure, and maintain assigned business applications Triage and resolve IT tickets within SLA; escalate to vendors or internal SMEs as needed Manage user provisioning/deprovisioning, roles/permissions, and license inventories Create and maintain knowledge base articles, process flows, and "how-to" guides Project Participation & Stakeholder Engagement Participate in cross-functional IT and business projects involving applications Collaborate with stakeholders across departments to document and translate business requirements Serve as the primary liaison between vendors, IT, and internal teams Support pilot programs, solution testing, and phased rollouts Software Implementation Plan/execute application rollouts, upgrades, integrations, and migrations in partnership with stakeholders Perform sandbox testing, UAT coordination, and change management communication Develop and maintain configuration documentation, diagrams, and lessons learned Monitor application performance/availability and ensure proper logging/alerting Additional Contribute to IT roadmap and continuous improvement initiatives Provide end-user training, workshops, and quick reference guides Support and implement Windows-based systems and applications, including build and configuration May have the opportunity to lead a small to medium-sized group of team members Support the IT Team with all other required technical needs Why Join Sargent?