A live, hands-on training environment featuring fully operational HVAC systems (furnaces, air handlers, heat pumps, ductless mini-splits, condensers), plumbing fixture and water heater stations, ductwork mock-ups, insulation demo bays, and instrumented diagnostic boards. Run quarterly skills competitions and recertifications in the lab to keep the team sharp, surface coaching needs, and create an internal culture where technical mastery is celebrated and visible.