Your work will bring real impact and efficiency to the team, helping us cut down time to market and improve content performance + You'll also have the opportunity to work with the rest of our Enterprise Shared Services team which includes functions like demand generation/digital marketing, analytics, community and advocacy, and events giving you exposure to many organizational functions During the academic year, you'll build on what you started during the summer including: **Content Process Support & Operations** + Continue auditing, managing, and improving content lifecycle processes using new tools and insights developed during the summer + Support ongoing optimization initiatives across platforms **Internal Knowledge & Process Improvement** + Help redesign and enhance the Content Team SharePoint site + Update and maintain documentation, guidelines, and process materials you helped refine + Improve discoverability and usability of internal content resources. + Investigate and evaluate the use of AI agents to accelerate and optimize current content processes + Apply AI-driven analysis to assess existing content performance and gap-analysis data + Use AI tools to help prioritize content lifecycle actions such as refreshes, archiving, and derivative content creation + Analyze current tools and workflows to identify opportunities where AI-enabled tasks can be applied + Refresh and improve process documentation including our Content Center of Excellence, Sharepoint site, and newsletter to help evangelize best practices across the team + Be a key member and learn from a fun, innovative, and cutting-edge content team!