Philadelphia, PA30+ days ago
Under minimal supervision, the Care Coordinator in Penn Signature Services (PSS) is responsible for providing the highest level of service for all prospective and current patients accessing the University of Pennsylvania Health System/Penn Medicine remote and in person services that are supported by PSS programs (Penn Passport, Executive Health, Patient Facilitated Services, Penn Global Medicine and The Pavilion at HUP). Inform patients of departmental and UPHS policies including HIPAA regulation, as well as policies surrounding insurance verification, referral and authorization, and point-of-service payment after communication with financial officers within the UPHS system has occurred -Schedule and coordinate patient care appointments with all appropriate parties (this may include but is not limited to internal and external staff and stakeholders, individuals, representatives, brokers, third-party vendors, government agencies, and embassies).