Education Substitution: One of the two years of required experience may be substituted by completion of either 18 semester or 27 quarter units from an accredited college or university, or 350 hours of training from an accredited occupational program in computer sciences, photography, micrographics, business or a closely related field. Troubleshoot, recommend solutions, and provide technical assistance to supervision and management and the work unit on the day-to-day processing issues related to the recording, imaging, indexing, cross-indexing, storage, electronic conversion, and disposition of official records, vital records and maps.