Qualifications: Education/Certification: • High school diploma or equivalent • Comp TIA A+ Certification (required); additional manufacturer certifications preferred • Experience in computer hardware support Special Knowledge/Skills: • Ability to lift and move equipment ( 20-50 lbs) • Strong troubleshooting and problem -solving skills • Effective verbal and written communication skills • Familiarity with various operating systems to include W indows, macOS, iOS, and ChromeOS • Ability to work independently and as part of a team • Commitment to excellent customer service Experience: • Minimum of four (4) years verifiable experience in computer hardware support, including installation, trou bleshooting, and maintenance of desktop computers, laptops, and related devices • Hands -on experience with laser printers and other peripheral equipment (pref erred) • Experience coordinating hardware repairs with vendors and external agencies. ADOPTED: 3 -1-94 AMENDED: 12 -2-97, 11- 6-08, 12- 8-08, 9/16/14, 11- 19-15, 10- 5-16, 5- 16-17,10- 23-17, 11- 27-17, 11- 19-2025 SOCORRO INDEPENDENT SCHOOL DISTRICT Department of Human Resources JOB DESCRIPTION Job Title: Computer Hardware Technician Pay Grade: 202 Reports To: Technology Systems Team Leader Terms of Employment: 226 Days Exemption Status: Non -Exempt Primary Purpose: The Computer Hardware Technician provides expert support for the installation, maintenance, and repair of computer hardware and related devices across the district.