This role acts as the administrative backbone of the Service Desk, managing the full billing lifecycle from mission report receipt through to customer invoicing, processing purchase orders, maintaining equipment and customer data, and supporting the operational team with onboarding, contract administration, and miscellaneous service orders. The Service Administrator for Ascential Care is responsible for performing all administrative processes associated with service cases and field missions, ensuring that Ascential Care's service activities are correctly documented, billed, and reported in a timely and accurate manner.