Maintains knowledge of relevant organizational metrics, including QPS goals, drive/watch metrics, and other operational metrics used by applicable rating and ranking systems 2. Reviews key metrics, identifies trends, discusses findings with hospital leaders, and supports improvement opportunities 3. Provides input on clinical quality data strategy in collaboration with data analytics and information technology teams 4. Reads, analyzes, and interprets human services periodicals, professional journals, technical procedures, and governmental regulations 5. Assists in prioritizing translation projects and completing work according to established priorities and timelines 2. Assists with tracking and coordinating translation projects using CAT tools and programs 3. Maintains accurate records of translation projects, including project name, English form number and type, requestor, date requested, and project status 4. Provides timely updates to translation requestors regarding project status and potential delays in delivery Interpretation and Customer Service 1.