Director, Fulfillment PetSmartDirector, FulfillmentPhoenix, ArizonaLead the ongoing evolution and optimization of all digital fulfillment channels, including picking, packing, routing, delivery, and associate-facing processes, to enable reliable, scalable, and efficient execution across stores, fulfillment centers, third-party partners, and vendor networks. Collaborate closely with Store Operations, Supply Chain, Merchants and MP&A to take action on key metrics and to improve performance, drive innovation and ensure execution at scale, Work with Site Merchandising, User Experience and Technology to bring fulfillment and delivery innovation and optimization to life for the customer through both customer-facing and backend enhancements.
Merchandise Planner PetSmartMerchandise PlannerPhoenix, ArizonaYour involvement in sales and margin forecasts, promotional performance analysis, inventory management, and vendor relationships will play a critical role in obtaining goals while maintaining PetSmart’s reputation in the market as a trusted partner to pet parents. Support the VP & Director to present within various strategic meetings for the division (i.e. Direction Setting, Marketing Execution meetings, Line Reviews, Open-To-Buy, Vendor, QBR, and other meetings).
Director, PetSmart Services Offerings & Innovation PetSmartDirector, PetSmart Services Offerings & InnovationPhoenix, ArizonaThis leader partners closely with Demand Generation, Access & Capacity, Service Delivery, Systems, Tools, Data & Analytics, Finance, Marketing, Digital, Merchandising, and Veterinary Services teams to develop customer-focused offerings, scalable innovation pipelines, and profitable growth strategies. The Director, Services Product Offering & Innovation is responsible for defining, evolving, and optimizing PetSmart’s services portfolio to maximize customer value, business growth, and enterprise profitability across Salon, PetsHotel, Training, and related services offerings.
NewSr. Product Manager - Digital Product PetSmartSr. Product Manager - Digital ProductPhoenix, ArizonaThis role will operate across a complex and evolving area of the organization, identifying opportunities for innovation and growth, bringing structure to ambiguity, and creating a clear product strategy and roadmap that connects customer needs, business priorities, and technology capabilities. The ideal candidate is a strategic thinker, relationship builder, customer advocate, and execution-oriented leader who can unite teams around a shared vision while translating that vision into actionable priorities and products that deliver measurable customer and business value.
NewLead Network Engineer PetSmartLead Network EngineerPhoenix, ArizonaThis role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. This role is ideal for an external candidate who brings deep technical expertise, strong leadership capabilities, and a proven track record designing and operating large-scale enterprise networks.
NewFixtures and Equipment Project Manager PetSmartFixtures and Equipment Project ManagerPhoenix, ArizonaThe position periodically experiences high-demand workloads, changing requirements, and competing priorities and must remain organized, accurate, responsive, and consistent while managing multiple projects, vendors, and stakeholders. Coordinates fixture delivery and installation activities and partners with vendors, installers, stores, and internal teams to resolve quality, delivery, and execution issues through completion.
NewRetail Customer Service Lead PetSmartRetail Customer Service LeadWestover, WVPetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter .
NewPet Groomer PetSmartPet GroomerAshland, KYPetSmart’s Pet Stylist (Dog and/or Cat Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services while upholding the company’s vision, mission, values, and strategy. Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, by performing maintenance throughout the day including end of day cleaning in accordance with the maintenance checklist.
NewRetail Operations Lead PetSmartRetail Operations LeadSan Antonio, TXPetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment.
NewRetail Customer Service Lead PetSmartRetail Customer Service LeadSan Tan Valley, AZPetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter .
NewRetail Operations Lead PetSmartRetail Operations LeadVisalia, CAPetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment.
NewRetail Operations Lead PetSmartRetail Operations LeadGastonia, NCPetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment.
NewRetail Customer Service Lead PetSmartRetail Customer Service LeadAlbertville, ALPetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter .
NewRetail Operations Lead PetSmartRetail Operations LeadMiami, FLPetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment.
NewRetail Customer Service Lead PetSmartRetail Customer Service LeadIndependence, MOPetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter .
NewRetail Customer Service Lead PetSmartRetail Customer Service LeadLouisville, KYPetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter .
NewRetail Operations Lead PetSmartRetail Operations LeadMesa, AZPetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment.
NewRetail Operations Lead PetSmartRetail Operations LeadElyria, OHPetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment.
NewRetail Operations Manager PetSmartRetail Operations ManagerOcala, FLAccountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner. Facilitates the associate experience and supports associate development; including but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.
NewRetail Operations Manager PetSmartRetail Operations ManagerHeath, OHAccountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner. Facilitates the associate experience and supports associate development; including but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.