NewKNOWLEDGEBASE AND EVENT SUPPORT SPECIALIST Capitol Technology UniversityKNOWLEDGEBASE AND EVENT SUPPORT SPECIALISTLaurel, MDThis position creates knowledgebase articles, user guides, instructional videos, and other support materials; manages content across WordPress/Elementor, Confluent, and monitors the Help Desk; supports routine Canvas needs; and provides technical assistance for virtual, hybrid, and on-campus events. Associate degree, relevant certificate, or two years of related experience in educational technology, information technology, communications, technical writing, digital media, customer support, or a similar field.
Client Support Technician Personified TechClient Support TechnicianDC$65,000–$75,000macOS, Windows, ChromeOS, iOS, and Android operating systems and associated hardware; a variety of endpoint detection and response (EDR) and universal endpoint management (UEM) platforms. Previous experience supporting Google Workspace and macOS in a fast-paced environment, Microsoft 365 and PC support, and experience at an organization that used Slack as its primary communication tool are a plus.
IT Manager FreethinkIT ManagerWashington, DCFull timeIn coordination with our VP of Information Technology & Infrastructure, manage day-to-day media asset infrastructure, including on-prem FreeNAS storage server maintenance and administration, on-prem maintenance for 10-GbE switches, shipping and receiving portable hard drives for worldwide production teams, LTO backup operations, and cloud storage administration. Oversee the end-to-end IT onboarding and offboarding process, including provisioning and configuring computers and equipment, creating and disabling user accounts, shipping and retrieving hardware, and ensuring employees have the tools and access needed to be productive from day one.
Systems Administrator / Helpdesk Support PeratonSystems Administrator / Helpdesk SupportChantilly, Virginia$112,000–$179,000 / yearFull timePeraton offers enhanced benefits to employees supporting this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap, and eligibility to participate in an attractive bonus plan. Responsibilities: Peraton is looking for a Systems Administrator / Help Desk Support Specialist to deliver hands-on technical support, system administration, and troubleshooting that keeps mission-critical infrastructure running reliably and securely for end users.
NewAssociate, Support Operations Capital One Financial CorpAssociate, Support OperationsMcLean, VA$81,700–$93,300 / yearResponsible for providing technology support operations including, but not limited to, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. This position will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on laptop support with an even mix of Windows PC's, Macs, and Mobile Devices.
IT Coordinator/Legal Multimedia Specialist Neal R. Gross & Co., Inc.IT Coordinator/Legal Multimedia SpecialistWashington, DCAs a trained Legal A/V Technician, you will use specialized equipment to record proceedings in numerous noteworthy places including legal courts, non-profit board rooms, and even Congressional committee hearings. Gross and Co. is a leading Court Reporting and Transcription services company, having proudly provided nationwide services for more than 45 years and have been regarded as a leading professional court reporting and transcription service company.
IT Management Tool Analyst Waypoint Human CapitalIT Management Tool AnalystChantilly, VirginiaThis expertise encompasses the essential capabilities required for the effective management and continuous monitoring of: Network Infrastructure - ensuring connectivity, performance, and reliability across routers, switches, firewalls, and cryptographic devices. This role calls for an individual who combines technical depth with strategic breadth – someone who can research both the granular details of tool functionality and the broader implications for organizational efficiency and effectiveness.
Senior Operations Support SME Darkblade Systems, LLCSenior Operations Support SMEAnnapolis Junction, Maryland$110,000–$210,000 / yearFull timeThe Senior Operations Support SME will provide operational and technical support within a fast-paced mission environment, troubleshooting system issues, supporting users, maintaining operational continuity, and coordinating with customer teams and stakeholders. The actual salary offered may vary based on various factors including but not limited to relevant experience, knowledge, skills and abilities, education, geographic location, as well as internal equity, and alignment to market data.
IT Customer Support Journeyman AHU Technologies IncIT Customer Support JourneymanWashington, DCFull timeFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. Identifies, researches, and resolves software-related issues involving Microsoft 365 applications, Adobe products, email, Microsoft Teams, and OneDrive.
Senior End User Computing Support Engineer Managed IT & Security ProviderSenior End User Computing Support EngineerAlexandria, VAFull timeThis is a high-visibility role for an experienced engineer who thrives in a customer-facing environment and takes ownership of the end-user experience from device provisioning through day-to-day support. Manage Active Directory and Entra ID tasks: user profiles, password resets, account unlocks, group memberships, and GPO/DNS support.
NewComputer Support Analyst LeidosComputer Support AnalystReston, VirginiaAugust 25, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. • The candidate should be a proactive team player with strong communication, management, analytical, and problem-solving skills; proven ability to thrive in environments that constantly embrace new technologies.
IT Operations Manager AMERICAN SYSTEMSIT Operations ManagerArlington, VirginiaFull timeThe role trains and coaches help desk personnel, monitors service levels and customer experience, serves as an escalation point for critical or unusual issues, and uses performance data, post-incident reviews, and root-cause analysis to improve service quality. Through disciplined use of information technology service management processes and tools, the Help Desk Specialist Manager promotes timely restoration of service, accurate ticket handling, effective knowledge transfer, and continual service improvement.
Hardware Technician 1 - Voice IT Field Support Specialist (Cleared) SCD Information TechnologyHardware Technician 1 - Voice IT Field Support Specialist (Cleared)Columbia, MarylandThe ideal candidates are highly skilled in installing, repairing and troubleshooting computer hardware and peripherals and well-versed in installing windows, software, applications, antivirus and patches to support a technology support contract which encompasses support in the areas of IT cabling, Telecommunications, Computer Hardware, Computer Software, and Help Desk within the DMV. The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.
Customer Service Engineer (VA ESOM) - EUO Surge Support Travel Team KentroCustomer Service Engineer (VA ESOM) - EUO Surge Support Travel TeamWashington, Washington, DC$28–$32 / hourFull timeThe VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. . The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure.
Help Desk Support Essnova SolutionsHelp Desk SupportWashington, District of ColumbiaProvide Tier 1 support for user navigation, permissions, access, reporting, and functional inquiries; coordinate Tier 2/3 escalation for complex workflow, integration, or production issues. Produce and submit required reports including Monthly Help Desk Logs and Bi-Weekly Bug/Defect Tracking Logs with resolution metrics, response times, and LOE summaries.
NewIT Systems & Security Specialist (Remote: DC or Philly Metro) Element 84IT Systems & Security Specialist (Remote: DC or Philly Metro)Alexandria, VirginiaRemoteElement 84 is a woman-owned small business that works with public, private, and non-profit sector clients to develop geospatial data processing pipelines & build software that helps answer big questions about our health, our infrastructure, and our changing planet. Systems Administration & IT Logistics: Track SSL/TLS certificate lifecycles, configure email security records (SPF, DKIM, DMARC), and maintain accurate software license and asset inventories to control operational spend.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansHerndon, VirginiaHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
2Yrs IT Customer Support - Onsite GoIntellects Inc.2Yrs IT Customer Support - OnsiteWashington, DCFull timeFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. Provides support for printing devices, including installation of printers, troubleshooting printing issues, and replacement of consumables.
6years IT Customer Support - Onsite GoIntellects Inc.6years IT Customer Support - OnsiteWashington, DCFull timeFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. Identifies, researches, and resolves software-related issues involving Microsoft 365 applications, Adobe products, email, Microsoft Teams, and OneDrive.
Deskside Support Engineer Science Applications International CorpDeskside Support EngineerWashington, DC$80,001–$120,000 / yearDeskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment. Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment.