Core Job Responsibilities Include:Check visitors in and out, answer phones, and monitor security systemsMaintain safety and security of residents by monitoring all general access areas and enforcing program rulesIntervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systemsCoordinate services for tenants and contact outside service providers as necessaryWork cooperatively with other staff onsite in addition to visiting service providers; refer tenants to clinical and other staff as necessary Initiate maintenance requests Attend staff meetings, retreats, and professional training sessions Supplemental Job Duties:Depending on location, RSS staff may assist tenants with activities of daily living, including meal preparation, prompting, medication administration, shopping, and/or other hands-on assistance. Successful candidates will demonstrate the ability to work well with multicultural communitiesThe following MDHHS requirements must be met during the orientation period:Completion of relevant specialized instructionDemonstrated proficiency and certification in essential first aidCompletion of training on individual plan of service (IPOS) implementationCompleted coursework regarding infectious disease safety and prevention protocolsCapability to execute IPOS guidelines, implement crisis procedures, and accurately document service deliveryParticipate in medication administration for clients (requires completing Medication training through Washtenaw County, maintaining certification, completing internal training, administering medication, and maintaining proper documentation)Desired Skills and Experience:Basic understanding of homelessness and various characteristics of the homeless adult population.