Key Responsibilities: Greet and assist team members and visitors in a professional and courteous mannerManage check-in/check-out processes, including issuing room keys and confirming reservationsMaintain accurate records of occupancy, arrivals, and departuresCoordinate with housekeeping, culinary, and operations teams to fulfill guest requests and resolve concernsAnswer phones, direct calls, and respond to inquiries regarding schedules, accommodations, and facilitiesMonitor front desk area to ensure cleanliness, organization, and proper signageHandle and log delivery of supplies, mail, and essential documents for team membersReport facility maintenance issues or safety concerns to appropriate personnel promptly Qualifications: Must have Opera system experienceExcellent verbal and written communication skillsStrong interpersonal and customer service abilitiesBasic proficiency in scheduling, recordkeeping, and front desk tools or softwareOrganized and detail-oriented with the ability to multitaskProfessional demeanor and problem-solving mindsetAbility to work flexible hours, including evenings and weekends, as neededComfortable working in a mobile or temporary work environment I understand that Bridge Point may conduct background checks and/or obtain consumer and investigative reports in connection with my application or employment, as permitted by the Fair Credit Reporting Act (FCRA) and applicable state laws. I also understand that employment may be contingent on passing a drug and/or alcohol test, and if applicable, I consent to the release of prior DOT-regulated drug and alcohol test results in accordance with 49 CFR Part 40.25.