You will develop, design and maintain information in spreadsheets and data base programs using the most complex features of various software programs, (i.e., merge files, import data, graphs, etc.), gather information to be maintained on data base programs, generate and distribute reports from these programs and monitor reports for quality. You will maintain files and projects which require a high degree of confidentiality, answer telephone calls from clients directly, screen telephone calls and visitors, and resolve routine customer inquiries, may supervise and coordinate work of Administrative Assistants.