Physical requirements: Excellent verbal, written, and listening skills; Must have the ability to sit or stand in front of a computer for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer, and to operate additional office equipment; see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; use appropriate judgment and to apply tact and courtesy in difficult situations; understand words and respond effectively and appropriately; attentive to detail, accurately follow written and verbal instructions, work independently; The position may require some lifting up to 25 pounds. Accurately perform general office duties and provide clerical support including, but not limited to answering phones/taking messages, word processing, directing customer inquiries, data entry, making signs/flyers, copying, maintaining electronic files, organizing, picking up mail, etc.