p>REQUIRED QUALIFICATIONS FOR APPOINTMENT: KNOWLEDGES, SKILLS AND CAPACITIES: A thorough knowledge of office methods, practices, procedures and terms; a thorough knowledge of business English; a working knowledge of a variety of automated office equipment and the ability to use that equipment to communicate effectively and professionally, gather information, maintain records and produce reports; a familiarity with the principles and practices of public administration; the skill in composing and transcribing correspondence, minutes and reports; the ability to independently manage a wide range of confidential administrative details, including those specific to labor/management relations; the ability to understand, follow and communicate complex written and verbal instructions; the ability to establish and maintain effective working relationships with other state departments or agencies, public and private organizations, departmental personnel and the public at large; the ability to recognize and respond to organizational issues and priority setting situations; the ability to lead and supervise subordinates; and related capacities and abilities.
GENERAL STATEMENT OF DUTIES: To serve as a confidential assistant to the director, an executive director, an associate director or senior administrator in their capacity to formulate, determine and effectuate management policies in the field of labor relations; to be responsible for confidential and sensitive administrative details involving labor/management relations, personnel matters, grievances, arbitration's, collective bargaining negotiations, etc; to maintain utmost confidentiality with respect to management processes, strategies and organizational initiatives; to exercise discretion regarding related issues and activities; and to do related work as required.