Develop and maintain effective working relationships with City Council members and various departments; coordinate activities to resolve conflicts and disputes; communicate with the public through telephone inquiries, public meetings, and special appearances; investigate and resolve public inquiries and complaints; represent the City at meetings, conferences, and on boards or agencies with multi-jurisdictional involvement; represent city administration at City Council or committee meetings as assigned; Manage special projects assigned by the City Manager; conduct research and prepare reports on findings; carry out assignments and advise the City Manager on various subjects; act as a liaison for the City Manager with various groups as assigned; utilize personal computer and/or mobile devices and related equipment for communication and report preparation. ABILITY TO: demonstrate professionalism; carry out instructions in written, oral, or picture form; read, copy, and record figures accurately; effectively communicate verbally and in writing in order to give and receive information in a prompt and courteous manner; organize, coordinate, and prioritize a variety of departmental programs, activities and projects to communicate complex ideas effectively, both orally and in writing; analyze financial data and relate such data to budget preparation and other fiscal planning; conduct research and prepare reports on a variety of subjects; establish and maintain effective working relationships with elected and appointed officials at all levels of government; communicate with staff, the media, and with the general public.