NewAssistant Store Manager Mattress FirmAssistant Store ManagerGreen Brook Township, NJ$64,000–$73,000The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units. Assistant Store Managers will execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
NewAssistant Store Manager Extra Space StorageAssistant Store ManagerNewark, NJIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
NewAssistant Store Manager TJX CompaniesAssistant Store ManagerMount Vernon, NYDrive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages. Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerRockaway, NJ$19.92–$20.17 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sTinton Falls, NJ$17.92–$18.17 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritYonkers, NY$19–$19.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
NewStore Manager Extra Space StorageStore ManagerElizabeth, NJ$19–$22 / hourIf you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presentinga structured sales process, and managing customer accounts.
Assistant VP, TDS Senior Developer BarclaysAssistant VP, TDS Senior DeveloperWhippany, NJseeks Assistant VP, TDS Senior Developer in Whippany, NJ: Develop, enhance, and maintain software for Treasury & Liquidity that is responsible for collecting, managing, and storing various business data and generating and submitting regulatory reports. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
Senior Assistant Store Manager, Sales & Retail Engagement WayfairSenior Assistant Store Manager, Sales & Retail EngagementYonkers, NYLead Sales & Design Teams: Directly manage and develop the sales floor team, including managers, sales associates, designers, and customer experience specialists, ensuring customers receive top-notch support and service. Be a Senior Operational Partner: Serve as a key-holder and senior support across Assistant Store Manager duties, especially in specialty areas like appliances, home improvement, and mattresses, to keep store operations running smoothly.
Assistant Store Manager PVH CorpAssistant Store ManagerElizabeth, NJ$21.92–$28.24 / hourIn addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. Key Holder & Leader on Duty: As an Assistant Manager, you will lead store operations, including opening and closing procedures, managing day-to-day performance, coaching associates, and supporting the Brand in driving an exceptional store experience.
Retail Assistant Store Manager (Soho) New Balance, IncRetail Assistant Store Manager (Soho)NY$24.95–$31.20 / hourWe also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; frequently climb and descend stairs (depending on location).
Retail Assistant Store Manager (NYC Flatiron Location) New Balance, IncRetail Assistant Store Manager (NYC Flatiron Location)NY$24.95–$31.20 / hourWe also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; frequently climb and descend stairs (depending on location).
Assistant Store Manager - Kay Jewelers - Queens Center KAYAssistant Store Manager - Kay Jewelers - Queens CenterElmhurst, New YorkWe particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives.
Assistant Store Manager - Kay Jewelers - American Dream Meadowlands KAYAssistant Store Manager - Kay Jewelers - American Dream MeadowlandsRutherford, New JerseyWe particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives.
Assistant Store Manager - Kay Jewelers Outlet - Jersey Shore Premium Outlets KAYAssistant Store Manager - Kay Jewelers Outlet - Jersey Shore Premium OutletsTinton Falls, New JerseyWe particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives.
NewAssistant Store Manager, Bridgewater (Bridgewater, NJ, US, 08807) SephoraAssistant Store Manager, Bridgewater (Bridgewater, NJ, US, 08807)Bridgewater, NJ$75.70–$92.75 / hourCollaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment. . This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment.
NewAssistant Store Manager, Flatiron (New York, NY, US, 10003) SephoraAssistant Store Manager, Flatiron (New York, NY, US, 10003)New York, NY$75,700–$92,750 / yearCollaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment. . This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment.
Assistant Store Manager, Full-Time - Flatiron LYMI IncAssistant Store Manager, Full-Time - FlatironNY$50,000–$70,000 / yearDrive the execution of an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way.
Assistant Store Manager - The UPS Store The UPS Store #1043Assistant Store Manager - The UPS StoreGreat Neck, New YorkWe are a locally owned franchise group operating 10+ locations across Long Island, NY (Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, and Huntington Station). As an Assistant Store Manager, you’ll play a key role in daily operations, guiding associates, supporting sales growth, and ensuring each customer leaves with a positive experience.
Senior Assistant Store Manager, Sales & Retail Engagement Wayfair LLCSenior Assistant Store Manager, Sales & Retail EngagementYonkers, NYLead Sales & Design Teams: Directly manage and develop the sales floor team, including managers, sales associates, designers, and customer experience specialists, ensuring customers receive top-notch support and service. Be a Senior Operational Partner: Serve as a key-holder and senior support across Assistant Store Manager duties, especially in specialty areas like appliances, home improvement, and mattresses, to keep store operations running smoothly.
Meta Lab Assistant Store Manager Channel PartnersMeta Lab Assistant Store ManagerEast Rutherford, New JerseyFull timeYou’ll also play a key part in supporting hands‑on demos that help customers explore our wearable and mixed‑reality products and see how they fit into their lives—bringing the Meta brand to life through an engaging and immersive in‑store experience. What You'll Do: Manage the overall operation of the location, including but not limited to, opening and closing, inventory management, logistics, retail technology, Point of Sale, cash handling & weekly and daily report outs on operational performance.
Sales and Retail Engagement Assistant Store Manager WayfairSales and Retail Engagement Assistant Store ManagerYonkers, NYLeadership Experience: 3–5 years leading retail sales teams of 20+, ideally in high-volume or specialty environments (home goods, design, lifestyle brands preferred). You’ll be a cross-functional leader: collaborating with Visual, Asset Protection, Talent, Design, and Operations to ensure the sales floor is staffed, trained, motivated, and ready to exceed goals every day.
NewAssistant Store Manager, Community & Operations VivobarefootAssistant Store Manager, Community & OperationsNew York, New York$60,000–$75,000As Assistant Store Manager, Community & Operations, you will partner closely with the Store Manager to lead daily operations, develop a high-performing team, drive commercial results and help build a thriving community around natural movement and barefoot living. You will serve as a brand ambassador both inside and outside the store, helping establish SoHo as Vivobarefoot’s leading community hub for natural movement and wellbeing in North America.
Senior Assistant Store Manager, Operations & Visual Merchandising WayfairSenior Assistant Store Manager, Operations & Visual MerchandisingYonkers, NYOps & Retail Know-How: 4–6 years of experience in operations, logistics, retail, visual merchandising, or e-commerce, especially in a leadership role where you’ve driven process and large team performance. Coach & Build High-Performing Teams: Command a strong leadership presence while developing and inspiring operations and visual teams through expectations, accountability, and recognition.
NewAssistant Store Manager - Sales Connecticut Fine Wine & SpiritsAssistant Store Manager - SalesSummit, New JerseyAs an Assistant Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
Assistant Store Manager Boll & Branch LLCAssistant Store ManagerNJCollaborate with the Store Manager to develop and execute business strategies that drive sales and brand awareness, including community outreach and customer engagement initiatives. The ASM serves as a leader on the sales floor, providing guidance to our Brand Ambassadors and ensuring the store functions successfully in the absence of the Store Manager.
NewWireless Retail Assistant Store Manager - Middletown Cellular World-AT&T Authorized RetailerWireless Retail Assistant Store Manager - MiddletownMiddletown, New JerseyThe Assistant Sales Manager will also ensure the store delivers an excellent customer experience using At Your Service and Key Satisfaction drivers, exceed sales metrics, manage and protect company assets, and increase profitability, all while developing your team to be best in class. Cellular World , a leading AT&T authorized retailer is currently looking for a strong Assistant Sales Manager who is passionate about mobile technology.
Assistant Manager, Retail Store (Short Hills) Robert GrahamAssistant Manager, Retail Store (Short Hills)Short Hills, New Jersey$19–$22 / hourFull timeCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. The stated base hourly range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process.
Assistant Store Manager - Williamsburg Nati BoutiqueAssistant Store Manager - WilliamsburgBrooklyn, NY$30–$35 / hourDeliver the highest level of customer service by welcoming customers into the store, assisting customers with clothing selection, ensuring that fitting rooms are ready for customers by promptly clearing out merchandise and returning it to the sales floor, processing transactions accurately and with a sense of urgency, accurately execute end-of-day settlements. Nati Boutique, a rapidly growing boutique retailer, is seeking an experienced and professional Assistant Manager to join the team at our new Williamsburg boutique (coming soon!).
Assistant Store Manager Nati BoutiqueAssistant Store ManagerBrooklyn, New YorkDeliver the highest level of customer service by welcoming customers into the store, assisting customers with clothing selection, ensuring that fitting rooms are ready for customers by promptly clearing out merchandise and returning it to the sales floor, processing transactions accurately and with a sense of urgency, accurately execute end-of-day settlements. Nati Boutique, a rapidly growing boutique retailer, is seeking an experienced and professional Assistant Manager to join the team at our Williamsburg location.
Retail Assistant Store Manager, 59th St. Nestle SARetail Assistant Store Manager, 59th St.NY$60,000–$70,000 / yearProven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks A real passion for coffee, respect for sustainability, and curiosity to educate oneself and others on our coffee culture Availability to work open and closing shifts, weekends, and holidays. In this role, you will play a pivotal part in executing strategy to ensure sales and profitability, leading store operations and delivering an unforgettable Nespresso brand experience.
Assistant Store Manager MONARCH POOLS, INC.Assistant Store ManagerTotowa, NJYou will assist the Store Manager with training and managing employees and foster a positive work environment. As an Assistant Manager, you will be responsible for ensuring the store operates efficiently and follows all company guidelines and procedures.
Assistant Store Manager - Woodbridge Mall NJ, Woodbridge, NJ DTLRAssistant Store Manager - Woodbridge Mall NJ, Woodbridge, NJWoodbridge, New JerseyThe primary purpose of the Assistant Store Manager is to Assist the Store Manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service. Assist Store Manager with Monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
Assistant Manager, Retail Store (Short Hills) in Short Hills, New Jersey | Careers at RG Retail Full Price 202 NJ Robert GrahamAssistant Manager, Retail Store (Short Hills) in Short Hills, New Jersey | Careers at RG Retail Full Price 202 NJShort Hills, NJ$19–$22 / hourCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. The stated base hourly range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process.
Assistant Store Manager Citi Trends, Inc.Assistant Store ManagerNJCiti Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices. As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts.
Visual Merchandising Assistant Store Manager WayfairVisual Merchandising Assistant Store ManagerYonkers, NYVisual Leadership Experience: 7+ years leading visual merchandising in high-volume retail or multi-unit settings, especially in home goods or related categories. Partner Across the Store: Collaborate with Sales, Logistics, Asset Protection, and Home Office Visual partners to ensure seamless merchandise flow and a unified customer experience.
Retail Assistant Store Manager Stevens Institute of Technology Bookstore Barnes & Noble Education IncRetail Assistant Store Manager Stevens Institute of Technology BookstoreHoboken, NJ$19–$23 / hourOur teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team.
Assistant Store Manager Pet Supplies PlusAssistant Store ManagerValley Stream, New YorkFull timePet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine's 2026 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. With 770+ locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services.
Management Development Assistant Store Manager Uncle Gs Management Corp.Management Development Assistant Store ManagerTinton Falls, NJTrain directly under the Store Manager to gain comprehensive knowledge of all key business functions, including perishables, non-perishables, store operations, profit & loss (P&L), and shrink management. As Uncle Giuseppe’s continues to expand across the tri-state area—with 12 stores and growing—we’re building a pipeline of future leaders ready to take the next step in their careers.
Senior Assistant Store Manager, Operations & Visual Merchandising Wayfair LLCSenior Assistant Store Manager, Operations & Visual MerchandisingYonkers, NYYou'll Thrive in this Role if You Have: Ops & Retail Know-How: 4-6 years of experience in operations, logistics, retail, visual merchandising, or e-commerce, especially in a leadership role where you've driven process and large team performance. Coach & Build High-Performing Teams: Command a strong leadership presence while developing and inspiring operations and visual teams through expectations, accountability, and recognition.
Assistant Store Manager QuickChekAssistant Store ManagerCedar Knolls, New Jersey$19.25–$21.66 / hourFull timeCompensation Disclosure Statement: Pay is from $19.25 to $21.66 / hour QuickChek & Murphy USA take into consideration a wide range of factors when making compensation decisions, including but not limited to: experience, skill sets, training, licensure and certifications, education, as well as business and organizational needs. Join us in upholding our tradition of outstanding customer service and become an integral part of a workplace where your dedication is recognized, respected, and celebrated.
Assistant Store Manager I Tapestry IncAssistant Store Manager IElizabeth, NJ$18.50–$31.50 / hourDeveloping Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach House Assistant Store Manager I Tapestry IncCoach House Assistant Store Manager INY$18.50–$38.25 / hourDeveloping Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Assistant Manager, Retail Store (Short Hills) Centric BrandsAssistant Manager, Retail Store (Short Hills)Short Hills, New Jersey$19–$22 / hourFull timeCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. The stated base hourly range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process.
Assistant Manager, Retail Store (Short Hills) Centric Brands LLCAssistant Manager, Retail Store (Short Hills)NJ$19–$22 / hourCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. The stated base hourly range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate''s educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process.
Assistant Store Manager - Full Time - Bridgewater Commons L'Occitane En ProvenceAssistant Store Manager - Full Time - Bridgewater CommonsBridgewater, NJFull timeWe contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets. Be the Host: Foster a warm and inviting atmosphere that resonates with our brand values by implementing strategies to enhance the overall sensory experience for customers, appealing to their sight, smell, touch, taste, and hearing.
Assistant Store Manager Vince Holding CorpAssistant Store ManagerNY$25–$28 / hourHe/she will operate the store in accordance with the company's operational guideline, follow all loss control procedures and ensure proper floor coverage to maximize store volume. A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store's business at all levels.
Assistant Store Manager AutoZone IncAssistant Store ManagerNYOperational Efficiency - leads company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Assistant Store Manager, Sales Full Time Crocs IncAssistant Store Manager, Sales Full TimeTinton Falls, NJ$20–$25 / hourOversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities. Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE.
Assistant Store Manager (Bronx) Extra Space Storage IncAssistant Store Manager (Bronx)NY$18–$21 / hourIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.