Pittsburgh, PA12 days ago
Approach and greets all customers in a friendly, professional manner • Use respectful communication to assist guests with their questions, problems, and concern• Relay customer concerns and/or information to shift lead or Operations Manager as necessary • Is quick and responsive to provide excellent customer service • Follow all company procedures and complies with all safety regulations• Issue and/or collect visitor parking tickets • Match visitor ticket to parking rate schedule; collects proper payment from visitors and distributes correct change • Complete lost ticket forms when original tickets cannot be located • Reconcile receipts, cash, and charges; accurately account for all funds within cashier drawer • Perform revenue drops following specific location procedures • Maintain a clean, orderly, and safe work area• Answer telephone in a prompt and courteous manner, when required • Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead • Communicate professionally at all times with guests, client, and teammatesQualifications. They are called upon daily to exercise a high degree of professionalism as they interact with a wide variety of airport and airline staff and contractors.