Operational Automation and Workflow Optimization + Identify, assess, and prioritize opportunities to automate repetitive, high-volume, or error-prone tasks within the NOC and SOC + Develop automation workflows that streamline ticket triage, event enrichment, alert correlation, escalation routing, and routine operational tasks + Implement automation that supports continuous monitoring, proactive anomaly detection, and real-time visibility across network, security, and application environments + Build automated quality assurance checks, configuration validations, and compliance verifications to reduce operational risk Design and Development of Automation Solutions + Research, design, and implement automation technologies for the NIOO-OMD, including scripting, orchestration, and integration solutions + Create and maintain automation pipelines that connect data inputs, controllers, and outputs using technologies such as machine learning, robotic process automation (RPA), and event-driven orchestration + Develop and maintain SOAR playbooks that automate investigation, enrichment, and response actions for network and security events + Integrate automation with enterprise tools, including Splunk, Splunk Enterprise Security, network monitoring platforms, ticketing systems, and cloud services Monitoring, Reporting, and Analytics + Enhance reporting and alerting capabilities by automating data collection, dashboard updates, and KPI tracking for NOC and SOC operations + Build dashboards and automated reports that provide visibility into network performance, security posture, application health, and operational workload + Use Splunk and related analytics tools to develop automated insights, anomaly detection logic, and operational intelligence workflows Cross-Functional Collaboration and Integration + Work closely with network engineers, security analysts, application teams, and cloud engineers to ensure automation solutions integrate cleanly with existing processes and platforms + Collaborate with SOC teams to align automation with detection, response, and incident management workflows + Partner with NIOO-OMD leadership to ensure automation supports business and operational goals, improves service delivery, and enhances team efficiency Tooling Expertise and Platform Integration + Apply familiarity with network, security, and application technologies to design automation that reflects operational realities. + Leverage Splunk, Splunk ES, and automation tools to build event-driven workflows, correlation logic, and automated remediation actions + Utilize APIs, scripting languages (Python, PowerShell, Bash), and orchestration frameworks to integrate automation across diverse systems + Maintain awareness of emerging automation technologies and evaluate their applicability to NOC/SOC operations Documentation, Governance, and Continuous Improvement + Document automation workflows, runbooks, integration points, and operational procedures to ensure maintainability and knowledge transfer + Establish governance practices for automation, including version control, testing, validation, and change management + Continuously evaluate automation performance, identify improvement opportunities, and refine workflows to increase reliability and operational value + Provide training and guidance to NOC/SOC personnel on automation tools and processes **Qualifications** + Bachelor's with 8+ years of IT Automation engineering experience (or commensurate experience) + Clearance Required: Ability to maintain a Public Trust clearance **Posted Salary Range** USD $94,150.00 - USD $150,000.00 /Yr.