PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:** + Ability to lift up to 70 pounds + Prolonged standing and walking in an indoor/outdoor environment as applicable + May need to reach with arms and grasp with hands + May need to push, pull + May need to crawl and crouch, at times, in confined tight spaces + May need to bend, stretch, squat, kneel + Exposure to moderate and at times high noise levels + Be able to hear and respond to the spoken voice and to audible alarms + Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers + Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) **The pay rate listed on this post is what the company reasonably expects to pay for this position. + Communicate effectively in English (reading, writing, speaking) + Proven ability to supervise teams effectively and handle challenging situations + Minimum of 1 year of experience in a supervisory role within customer service or airport operations + Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices + Effectively communicate with colleagues and clients, both in-person and through electronic means + Pass a background check and drug screen + Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).