Director, Product Support Operations Tubi, Inc.Director, Product Support OperationsNew York, NY$243,700–$348,100 / yearPSO is a deliberately lean, AI-first team of Technical Program Managers and Customer Experience specialists built around three durable jobs: orchestrating agentic systems, people, and the cross-team programs that land Tubi's most complex initiatives for over 100 million monthly active users. For all full-time, regular employees, in lieu of FOX Paid Parental Leave, Tubi offers a generous Parental Leave Program, which allows parents twelve (12) weeks of paid bonding leave within the first year of birth, adoption, surrogacy, or foster placement of a child in addition to applicable government leave program(s) and FOX's short-term disability policy.
Time Zone Support Milking Product Senior Specialist Expert Merck & Co IncTime Zone Support Milking Product Senior Specialist ExpertRahway, NJ$96,200–$151,400 / yearWorking in a swarming methodology, the Milking Product Support team will be fully focused on the principal tasks of Supporting case management, preventative monitoring, specialist's diagnostics, fixes, and advanced knowledge transfer of the milking technology portfolio. As a member of the Technology Support Milking Product Expert Team you will be responsible and accountable for supporting local aftersales maintaining our triage KPI management across multiple geographic locations using our CRM and additional tools and processes.
Product Support Coordinator EarthCamProduct Support CoordinatorUpper Saddle River, NJ$45,000 / yearThis customer facing role involves reviewing security footage, troubleshooting hardware, software, and network-related issues, assisting with system setup and product usage, and escalating complex problems with detailed technical documentation. Since creating the first construction webcam in 1996, EarthCam has been trusted on major projects like One World Trade Center, SoFi Stadium, and the Panama Canal Expansion, and integrates with tools such as Procore, Autodesk, and Bentley.
KDB Product Support Engineer FD Technologies plc.KDB Product Support EngineerNew York, NY$100,000–$130,000 / yearThe KX platform delivers transformational value by addressing data challenges related to completeness, timeliness and efficiency, ensuring companies understand change over time and can achieve faster, more accurate insights at any scale, cost-effectively. KX is essential to the operations of the world's top investment banks, aerospace and defence, high-tech manufacturing, healthcare and life sciences, automotive and fleet telematics organizations.
Technical Product Support Associate ApplecartTechnical Product Support AssociateNew York, NY$80,000–$90,000 / yearOur senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher. Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists.
Associate Product Support Engineer Sunbird Software, Inc.Associate Product Support EngineerPiscataway, NJSunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for an Product Support Engineer to help us maintain our award winning web-based solutions. We develop in a collaborative environment where our workday involves Ruby, Java, Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, and SCRUM.
Product Technical Support Agent Somfy SAProduct Technical Support AgentDayton, NJDuring the past 50 years, Somfy engineers have designed products for both the commercial and residential markets to motorize window coverings such as interior shades, wood blinds, draperies, awnings, rolling shutters, exterior solar screens and projection screens. The Product Technical Support Agent''s primary role is to provide support for operating and troubleshooting motorized products and controls such as window shades, awnings, and pergolas.
Associate, Customer & Product Support AlphaSense, Inc.Associate, Customer & Product SupportNY$65,000–$81,000 / yearYou maintain a stable and professional home working environment equipped for high-level support, including the capacity for a dual-screen configuration (equipment provided by AlphaSense) to effectively manage complex workflows. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense's market-leading platform and products.
Lead, Product Support & Customer Experience National Research Group IncLead, Product Support & Customer ExperienceNew York, NY$120,000–$180,000 / yearThe Lead, Product Support & Customer Experience will assist the department manager in improving production support, technical triage, user issue resolution, support workflows, SLA tracking, tooling, documentation, and the feedback loop between support activity and product improvement. 7+ years of experience in product support, technical support, support operations, customer experience, product operations, technical account management, data operations, or a related function supporting software, data, analytics, or reporting products.
NewProduct Assembly & Customer Support Specialist Triangle ManufacturingProduct Assembly & Customer Support SpecialistUpper Saddle River, NJFull timeEssential for tackle shops, serious anglers, and professionals, our line winders ensure perfectly spooled lines for fly fishing, freshwater fishing, offshore fishing, and everything in between. This role involves performing a variety of complex assembly operations on small to medium-sized electro-mechanical assemblies (or sub-assemblies) with strict tolerance requirements.
Associate Product Support Engineer Sunbird Software IncAssociate Product Support EngineerPiscataway, NJSunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for an Product Support Engineer to help us maintain our award winning web-based solutions. We develop in a collaborative environment where our workday involves Ruby, Java, Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, and SCRUM.
Product Support Manager- Corporate Deposits - Vice President Morgan StanleyProduct Support Manager- Corporate Deposits - Vice PresidentNew York, NY$110,000–$190,000 / yearOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. This role supports the operational execution and client onboarding of Morgan Stanley's new corporate deposit product offering, including overnight and term deposit capabilities delivered through digital banking platforms.
Corporate Vice President - IT Product Support Manager New York Life Insurance CoCorporate Vice President - IT Product Support ManagerNY$147,500–$211,000 / yearAcross technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era - all backed by the stability and purpose of a mutual company built to last. This hands-on leadership role combines deep expertise in production support, AWS operations, incident management, and operational automation with the ability to leverage AI-enabled technologies to improve productivity, accelerate incident response, and enhance service delivery.
Product Assembly & Customer Support Specialist Triangle Manufacturing Company IncProduct Assembly & Customer Support SpecialistUpper Saddle River, NJEssential for tackle shops, serious anglers, and professionals, our line winders ensure perfectly spooled lines for fly fishing, freshwater fishing, offshore fishing, and everything in between. This role involves performing a variety of complex assembly operations on small to medium-sized electro-mechanical assemblies (or sub-assemblies) with strict tolerance requirements.
Senior Advocate, Product Support Medallia IncSenior Advocate, Product SupportNY$74,400–$85,000 / yearMedallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions. Collaborate closely with the other global support regions - North and South America, Europe, Australia, and Asia - learning from peers, contributing to continuous improvement projects, and sharing creative ideas with leadership.
Power Systems Product Support Sales Manager H. O. Penn Machinery Company, Inc.Power Systems Product Support Sales ManagerBronx, NY$120,000–$140,000 / yearIndustry experience in power generation, energy, industrial equipment, heavy equipment, construction, marine, data center, utility, oil & gas, mining, or related sectors highly preferred. Take appropriate actions for significant growth opportunities by planning and controlling marketing strategies, tactics and sales techniques for promoting sales of CSA's and product support.
Sr. Director, Product Management - Associate Experience: Support Innovation Capital One Financial CorpSr. Director, Product Management - Associate Experience: Support InnovationNew York, NY$269,600–$307,700 / yearAs a Senior Director on the Associate Experience product team you will embark on the mission to connect customers in the Capital One enterprise (i.e., our employees, or Associates) with simple to use, digitally enriched experiences that are designed to enhance the associate experience. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Staff Product Designer, Support DoorDash IncStaff Product Designer, SupportNew York, NY$124,500–$183,000 / yearDesign solutions spanning multiple workflows and contribute to shared tools - prompt libraries, component generators, workflow automations - that improve productivity across teams; mentor peers on responsible AI use and contribute reusable frameworks adopted beyond your own team. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Product Design Director, Card Servicing and Support Platform Design Capital One Financial CorpProduct Design Director, Card Servicing and Support Platform DesignNew York, NY$230,400–$263,000 / yearLeveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes. Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results.
Senior Product Owner Supporting Functions Danone SASenior Product Owner Supporting FunctionsWhite Plains, NYThe Senior Product Owner - Supporting Functions is responsible for defining and driving the product vision, roadmap, prioritization, and value realization for a portfolio of products supporting key enterprise functions, including FP&A, Danone Business Services (DBS), Human Resources (HR), and General Services (GS). As the strategic owner of a medium-to-high complexity product domain, the Senior Product Owner balances competing priorities, manages cross-functional dependencies, and ensures the successful delivery and adoption of products that drive measurable business value.