Responsibilities - Supervise, develop, and coach teams to achieve client goals - Manage client service accounts and engagement workstreams - Create and implement impactful operational strategies - Solve complex problems to develop exceptional deliverables - Utilize autonomous decision-making and professional skepticism - Cultivate meaningful client relationships - Inspire teams and navigate ambiguity - Facilitate meaningful dialogue between different perspectives What You Must Have - Bachelor's Degree - 5 years of experience What Sets You Apart - Master's Degree preferred - Proven record of success as a team leader - Experience in payer back office operations - Specialization in claims, enrollment, billing, and membership - Familiarity with technology solutions enabling these functions - Experience with transaction lifecycles and Healthcare/Payer Services - Knowledge of COTS platforms including TriZetto Facets/QNXT - Experience with Operations and administration of Healthcare/Payer - Proficiency in data and systems interactions The salary range for this position is: $99,000 - $232,000. You are to use autonomous decision-making and professional skepticism when reviewing, analyzing, and producing deliverables across multiple client needs, and play a visible role in cultivating meaningful client relationships, inspiring your teams, and navigating ambiguity.