Three years experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, and physical and mental health treatment, prevention or rehabilitation. Responsibilities include protecting client rights, investigating and processing reportable incidents and rights complaints, developing plans of correction, evaluating person-centered planning, and ensuring corrective actions through verification processes.