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Handles shift-by-shift coaching and performance counseling of team members* Creates implements and executes the department staff plan and ensures proper staffing levels are maintained to build sales and delight guests in their department.* This position is critical to Bagger Dave's, the manager impacts the long term viability of the restaurant by delighting guests and team members and ensuring revenue and profit growth.

Bagger Dave's ManagerBagger Dave's Centerville, OHRESULTS DESCRIPTIONThe manager is responsible for the operational excellence of their assigned department with the restaurant. This position is critical to Bagger Dave's, the manager impacts the long term viability of the restaurant by delighting guests and team members and ensuring revenue and profit growth.RESPONSIBILITIES:GUEST* Ensures guests are delighted thus inspiring loyalty and repeat business.* Models hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant.* Effectively handles guest complaints resulting in delighted guests as evidenced by customer satisfaction scores.* Builds positive, professional relationships with members of the community.TEAM* Executes of all company specified training and development and incentive programs.* Leads shift meetings, builds camaraderie and solicits feedback.* Handles shift-by-shift coaching and performance counseling of team members* Creates implements and executes the department staff plan and ensures proper staffing levels are maintained to build sales and delight guests in their department.* Oversees the human resource management function ensuring 100 % compliance with all employment laws, company policies, guidelines and procedures.* Provides performance feedback and recognition to department team members* Maintains an open door policy with team members as evidenced by surveys and turnover.OPERATIONS* Adheres to standardized recipes 100% of time.* Ensures the correct food ordered gets to the correct table 100% of time.* Utilizes all compliance systems, manager tools and procedures with 100% integrity.* Conducts administrative manager functions and completes end of day transactions by 3am.* Maintains high cleanliness standards and holds team members accountable for adherence to daily, weekly and monthly cleaning schedules reflected in QSC score.* Ensures adherence to ServSafe Alcohol, Food and HACCP standards as evidenced by health department audits.* Assists in the rollout of new company programs, policies and procedures as requested.* Ensures PCI compliance for all credit card transaction documents.* Unloads trucks, pallets, and cases of food and beverage and puts in assigned locations.SALES AND PROFIT* Manages shifts to achieve sales and profit goals (including hourly labor and cost of sales).* Ensures team meets or exceeds cost of sales actual vs. legitimate targetSKILLS/QUALIFICATIONS:* Guest service mentality; has a genuine desire to serve the customer.* Strong verbal communication and listening skills.* Self starter who works independently with minimal supervision.* Energetic and flexible.* Maintains a calm, tactful demeanor when dealing with difficult situations.* Manages multiple projects and timelines with a sense of urgency and follow through.* Well organized and detail oriented.* Forms strong working relationships within team.* Identifies additional tasks to be completed and willingly assists others.* Follows direction with focused attention.* Ongoing learner; exhibits insatiable curiosity and an interest in self improvement.* Strong computer skills required.* Minimum two years restaurant management experience preferred.* Must possess proper food handlers and alcohol dispensing certifications* College degree preferredLocation - Bagger Dave's Centerville, OH

Bagger Dave's Tavern

Bagger Dave's Manager

Administrative Management

Business Model

Card Processing

Coaching

Communication Skills

Computer Skills

Corporate Policies

Customer Satisfaction

Detail Oriented

Employment Law

Exceeded Sales Goal

Follow Through

Food and Beverage Industry

Forklift

Health Department

Human Resources Management

Incentive Programs

Loading/Unloading

Maintain Compliance

Meet Sales Quota

Multitasking

Organizational Skills

Presentation/Verbal Skills

Project/Program Management

Regulatory Compliance

Resolve Customer Issues

Restaurant

Revenue Growth

Sales

ServSafe Certification

Systems Administration/Management

Training/Teaching

IRecruitee

Bagger Dave's CookBagger Dave's Centerville, OHRESULTS DESCRIPTIONThe Cook is responsible for preparing food items served in the restaurant. Sweeps, wet mops and/or brushes floors, as needed or directed by manager* Exhibits a sense of urgency responding to orders and guest requests.*

Bagger Dave's CookBagger Dave's Centerville, OHRESULTS DESCRIPTIONThe Cook is responsible for preparing food items served in the restaurant. This position is critical to Bagger Dave's; the cook is the heart of the house and impacts the restaurant by delighting guests, supporting team members,creating great food items, and ensuring proper sanitation, portion control and quality standards.RESPONSIBILITIES:GUEST* Ensures guests are delighted thus inspiring loyalty and repeat business.TEAM* Promotes excellence, cooperation and teamwork within the company.* Supports and assists team members.OPERATIONS* Sets-up, maintains and operates the station using prep sheets and station charts.* Adheres to standardized recipes, portion sizes and department rules and procedures.* Maintains quality and freshness of all food items.* Prepares food items that meet or exceed guest expectations.* Preps and prepares menu items at correct temperature within specified timeframes.* Maintains Quality Assurance of all food products.* Packages carryout orders accordingly.* Keeps station neat and clean by using the "clean as you go" method.* Sweeps, wet mops and/or brushes floors, as needed or directed by manager* Exhibits a sense of urgency responding to orders and guest requests.* Unloads trucks, pallets, and cases of food and beverage and puts in assigned locations.SKILLS/QUALIFICATIONS:* Guest service mentality; has a genuine desire to serve the customer.* Speaks, reads, writes and understands the primary language of the work location.* Able to read and follow written instructions.* Self starter who is energetic and flexible.* Prioritizes responsibilities and achieves results through multi tasking* Forms strong working relationships within team.* Identifies additional tasks to be completed and willingly assists others.* Follows direction with focused attention.* Minimum of 1 year in a food preparation position within the restaurant business required.* Must be able to stand and exert fast-paced mobility for periods of up to 4 hours in length.Location - Bagger Dave's Centerville, OH

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Bagger Dave's Manager Bagger Dave's Tavern

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