Sr Manager, End User Computing Cava Group, Inc.Sr Manager, End User ComputingWashington, DCThis role requires a strategic leader who can deliver exceptional end user experiences, drive adoption of modern collaboration technologies, and ensure seamless day-to-day technology support for all CAVA team members across our growing organization. Oversee the Support Center End User Computing and Collaboration Support Team, ensuring timely, high-quality resolution of incidents, service requests, and escalations in alignment with established Service Level Objectives (SLOs).
Telecommunications Administrator Red Coats, Inc.Telecommunications AdministratorBethesda, MarylandFull timeThe Telecom Administrator is responsible for managing and supporting the organization’s telecommunications systems, with an emphasis on mobility solutions, device setup, and user support. This role involves administering mobile device accounts, ensuring proper configurations, troubleshooting telecom issues, and maintaining related documentation.
Helpdesk Specialist Master AHU TechnologiesHelpdesk Specialist MasterWashington, District of Columbia$32–$37 / hourThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. Employment type: Contract w2/1099/C2C Complete Description: The Help Desk Technician provides first‑line technical support to client employees, ensuring timely resolution of IT issues and exceptional customer service.
Helpdesk Specialist Master Dhaka Technologies Limited CompanyHelpdesk Specialist MasterWashington, DCThis role supports the organization’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. Dhaka Technologies Limited is hiring for a client seeking a Helpdesk Specialist Master to provide first-line technical support for employees, ensure timely resolution of IT issues, and deliver strong customer service.
New0.0 Performance Food Group0.0Westlake, VAThis role monitors service levels, coordinates escalations, supports incident response, and provides day-to-day guidance, coaching, and support to Service Desk associates. The Lead, IT Service Desk oversees daily service desk operations to ensure timely, effective technical support and consistent customer experience.
Tier 2 Deskside Technician Aac IncTier 2 Deskside TechnicianMDEscalates incident to the appropriate team when the incident cannot be resolved by Tier 2. Must be able to provide occasional surge and Battle Assembly Weekend support.\n \nPosition is full-time on-site at a government facility in Fort Meade, MD. \n \nRequired Skills\n\n Requires a bachelor's degree and a minimum of ten years of IT experience, of which at least six years must be specialized in Tier 2 support and relevant to the job description.\n
Service Desk Team Lead (Day Shift) DecisionPoint | CortekService Desk Team Lead (Day Shift)Arlington, VirginiaFull timeThis role provides operational support to the Service Desk Manager by overseeing daily Service Desk operations, mentoring analysts, resolving escalated technical issues, and ensuring ticket queues, service level agreements (SLAs), and customer satisfaction goals are consistently achieved. Overview: DecisionPoint is seeking an experienced Service Desk Team Lead to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Technology Operations Center (TOC) in Arlington, Virginia.
Helpdesk Specialist Senior AHU TechnologiesHelpdesk Specialist SeniorWashington, District of Columbia$30–$34 / hourMinimum Education/Certification Requirements: Bachelor’s degree in IT or related field or equivalent experience Skills Matrix · Bachelor’s degree in IT or related field or equivalent experience · Diagnosing and resolving end user computer/computer peripherals problems · Providing second-tier support to end users, server, or mainframe apps/hardware · Documenting, tracking, and monitoring end user, server, or mainframe apps/hardware problems Compensation: $30.00 - $34.00 per hour About Us. Follows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status.
TOC Engineer GD Information TechnologyTOC EngineerBethesda, MarylandAuthor reports, participate in incident review meetings, facilitate active problem management activities, routinely follow up on long-term problems, prepare data for status/findings presentations, prepare flowcharts and draft process documents for team activities. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
NewSystems Integrator Leidos Holdings IncSystems IntegratorArlington, VA$69,550–$125,725 / yearExperience with ACAS, Azure, DHCP, DNS, HBSS, Hyper-V, Microsoft 365, MECM, SharePoint, SMTP, and Active Directory, as well as an understanding of help desk ticketing tools including Microsoft System Center and ServiceNow. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Help Desk Engineer (Annapolis Junction, MD) Shield Consulting SolutionsHelp Desk Engineer (Annapolis Junction, MD)Annapolis Junction, MD$140,000–$150,000 / yearBachelor’s degree in a technical discipline5 additional years of experience as a System Administrator may be substituted for a degree. Disclaimer: The salary range provided is an estimate based on current market conditions and may be adjusted based on factors such as experience, skills, and qualifications.
Help Desk Engineer Shield Consulting SolutionsHelp Desk EngineerAnnapolis Junction, MD$140,000–$150,000 / yearBachelor’s degree in a technical discipline 5 additional years of experience as a System Administrator may be substituted for a degree. Disclaimer: The salary range provided is an estimate based on current market conditions and may be adjusted based on factors such as experience, skills, and qualifications.
16+Years Helpdesk Specialist Master GoIntellects16+Years Helpdesk Specialist MasterWashington, District of ColumbiaInteracts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Escalate complex or unresolved issues to specialized teams (network, security, server, or application support).
NewSystems Administrator I Foxhole TechnologySystems Administrator IFort Meade, MD$65,000–$70,000 / yearMaryland Pay Range $65,000—$70,000 USD Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise – across the organization and around the world .
NewService Desk Manager Science Applications International CorpService Desk ManagerAdelphi, MD$120,001–$160,000 / yearSome of ARL's focus areas include Biological and Biotechnology Sciences, Electromagnetic Spectrum Sciences, Energy Sciences, Humans in Complex Systems, Mechanical Sciences, Military Information Sciences, Network/Cyber/Computational Sciences, Photonics/Electronics/Quantum Sciences, Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as the primary escalation point for customer and technician issues and will interface with the Program Manager to drive process improvement and service delivery performance for the Army Research Laboratory in Adelphi, MD.
Desktop Automation Engineer - TS/SCI w/Poly General Dynamics Information TechnologyDesktop Automation Engineer - TS/SCI w/PolyAnnapolis JunctionPrincipal End User Experience / Desktop Automation Engineer We are seeking a hands-on End User Experience Engineer with strong scripting and endpoint administration experience to support enterprise desktop environments. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Strategic Operations Officer US Department of Health and Human ServicesStrategic Operations OfficerWhite Oak, MD$169,279–$232,306 / yearThe Food and Drug Administration is the regulatory, scientific, public health, and consumer protection agency responsible for ensuring that all human and animal drugs, and medical devices are safe and effective, that cosmetics, foods, food additives, drugs and medicated feeds for food producing animals, and radiation emitting devices are safe, and that all such products marketed in the United States are adequately, truthfully and informatively labeled and safely and properly stored, transported, manufactured packaged and regulated. Incentives include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
NewConsumer Safety Officer US Department of Health and Human ServicesConsumer Safety OfficerSilver Spring, MD$70,623–$111,087 / yearBasic Qualifications: A. Bachelors or graduate/higher level degree in quality assurance or a related degree that included at least 30 semester hours in one or a combination of the following: consumer laws, biological sciences, food science, chemistry, pharmacy, physical sciences, food technology, nutrition, medical science, engineering, epidemiology, veterinary medical science, legal investigations, law enforcement, or related scientific fields that provided knowledge directly related to consumer safety officer work. However, if you are applying as a https://help.usajobs.gov/working-in-government/unique-hiring-paths/veterans , individual with a https://help.usajobs.gov/working-in-government/unique-hiring-paths/individuals-with-disabilities , or a https://help.usajobs.gov/working-in-government/unique-hiring-paths/federal-employees/career-transition , you will be required to provide other supporting documents as applicable.
Sr.ITAdministrator Zones IncSr.ITAdministratorWashington, DC$50–$55 / hourOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
System Administrator II ProsyncSystem Administrator IIAnnapolis Junction, MarylandConfigures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.