Contact Center Performance Manager Wsfs FinancialContact Center Performance ManagerNewark, Delaware$77,390–$127,139.75Partner with Workforce Management (WFM), Quality Assurance (QA), Learning & Development (L&D), and Operations to analyze performance drivers such as Average Handle Time (AHT), After Call Work (ACW), repeat calls, transfers, escalations, and support line usage. This role leads the performance management framework, coaching culture, and operational discipline across agents and leaders, with a strong emphasis on service quality, efficiency, and continuous improvement.
ZeroEyes Operations Center Analyst ZeroEyes IncZeroEyes Operations Center AnalystConshohocken, PAZOC Analysts must be able to work in a team environment, follow SOPs precisely, document actions accurately, and contribute to the mission of helping prevent gun-related violence through fast, human-verified detection and response. A significant portion of each shift involves sustained review of high volumes of still images generated by the AI system - analysts must maintain accuracy and focus across repetitive tasks while staying ready to respond immediately when a real detection occurs.
NewContact Center Representative Wawa IncContact Center RepresentativePARemoteOur technologies include: Service Now CSM (customer service management) + Wawa branded technologies including our rewards program + we use Avanti to connect to our store devices and technology. Requirements: Candidates will need to provide proof of high-speed internet connection Minimum speed of 1MBPS download and 768 Kbps upload is required.
Financial Center Relationship Specialist Fulton Financial CorpFinancial Center Relationship SpecialistPlymouth Meeting, PA$22.16–$36.92 / hourThis involves engaging in outbound campaign calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging customers in the lobby. In addition to the Small Business focus, this role will be an active part of the Financial Center Performance, delivering an unparalleled customer experience to all customers, from service to sales, focusing on a seamless one-stop experience for all their financial needs.
Access Center Specialist II (Delaware) NemoursAccess Center Specialist II (Delaware)Wilmington, DEFull timeThis role serves as a trusted guide for patients, families, providers, and internal teams-scheduling specialty appointments, verifying insurance and registration details, explaining financial responsibilities, and helping ensure each care journey starts smoothly and confidently. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Financial Center Supervisor Fulton Financial CorpFinancial Center SupervisorNewark, DE$24.81–$41.35 / hourDrive proactive sales conversations by engaging in outbound calls, handling inbound contact center inquiries, scheduling appointments, and actively engaging customers in the lobby with a goal of identifying sales opportunities and converting them into tangible outcomes. Contribute to teambuilding and performance excellence in the financial center by collaborating closely with the Financial Center Manager, to assist in building and nurturing a high-performing team.
Contact Center Agent Spanish English Bilingual (Full Time, In Office, 11:00Am To 8:00Pm) MetaSourceContact Center Agent Spanish English Bilingual (Full Time, In Office, 11:00Am To 8:00Pm)Bristol, PAAs a Contact Center Representative you will operate in a manageable call volume, lower stress work environment and use phone, email and written communication to help our customers resolve their questions about our products and programs. Responsibilities: The Contact Center Representative resolves customer concerns, questions, and requests efficiently using their knowledge and understanding of the product or program.
Solution Advisor, CCaaS and Contact Center Solutions Bluewave Technology GroupSolution Advisor, CCaaS and Contact Center SolutionsPhiladelphia, PA$110,000–$140,000 / yearIn this role, you'll partner closely with Sales, Client Success, Delivery, clients, and strategic technology partners to translate business objectives into practical solution paths, vendor shortlists, and executable roadmaps that improve customer experience, agent productivity, and operational efficiency. As a Solution Advisor at Bluewave focused on CCaaS & Contact Center Solutions, you will lead discovery, deal support, and solution development for client engagements focused on Contact Center as a Service (CCaaS) and related CX, EX, and AI solutions.
Data Center Technician Manager Nebius Group NVData Center Technician ManagerPhiladelphia, PA$115,000–$225,000 / yearThe Data Center Technician Manager leads hands-on technical teams responsible for cabling, hardware installation, and day-to-day data center operations. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
NewSolutions Center Specialist - Full Time - Remote Experity IncSolutions Center Specialist - Full Time - RemotePARemote$17–$20 / hourThe primary function of this position is Workflow Operations, including monitoring the live study queue, managing radiologist workload and case assignments, identifying and responding to coverage gaps, communicating directly with radiologists, and proactively adjusting workflow based on study volume and operational needs. The Solutions Center Specialist - Workflow is responsible for supporting Clients and Radiologists while actively managing the teleradiology workflow to ensure studies are interpreted within contracted turnaround times (TAT) and service expectations.
NewPT Patient Services Associate / Penn Presbyterian Medical Center Penn MedicinePT Patient Services Associate / Penn Presbyterian Medical CenterPhiladelphia, PASchedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and protocols, using appropriate billing area/appointment location, communicating changes and confirming appointments, and, as needed, offering alternative and canceling/rescheduling appointments. Summary: The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets.
Critical Facilities Manager - Data Center WESCO International IncCritical Facilities Manager - Data CenterPhiladelphia, PAWorking Environment: Data Center - The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. Manage facility CapEx and OpEx budgets, including forecasting, financial planning, vendor expenditures, maintenance costs, and infrastructure improvement projects to support reliable facility operations.
Test Center Administrator (FT) Prometric IncTest Center Administrator (FT)New Castle, DEWith over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies.
Contact Center Manager I Wsfs FinancialContact Center Manager INewark, Delaware$53,744–$88,290.50WSFS Bank will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from WSFS Bank now or in the future in order to retain their authorization to work in the United States. Plan and lead daily huddles designed to promote goal achievement and communicate essential information while planning and promoting sales huddles, sales sprints, and other sales-related motivational meetings for the Team.
Sr. Manager, Data Center Engineering Comcast CorpSr. Manager, Data Center EngineeringWest Chester, PAThis role leads the Data Center Engineering organization, with accountability for the design, reliability, and lifecycle management of critical data center infrastructure-including compute, network, power, and environmental systems. Working knowledge of data center infrastructure including electrical systems and power infrastructure, cooling systems/HVAC, structured cabling, fiber optics, server hardware, network infrastructure, and storage platforms.
Test Center Administrator (Ft) PrometricTest Center Administrator (Ft)Philadelphia, PARESPONSIBILITIES: Maintain and apply expert knowledge of test center policies, practices and proceduresGreet examinees and verify identificationPerform required security checks including the use of wandsContinuously monitor candidates as they complete examsReport and/or resolve candidate issues with urgencyMaintain secure environment and materials in the test center at all timesEnsure every candidate receives a fair and comfortable testing experienceReport any occurrences outside company guidelinesAbility to be flexible with scheduling based on Prometric days of operationsRepresent Prometric's vision, mission and valuesSafeguard the test center from misconductIf applicable, digitally scan and record candidate fingerprint identification. Must be able to bend, stoop, and lift up to 40 poundsAbility to remain in a stationary position for extended periods of time while administering examsAbility to physically move through test room every 8-10 minutes and escort candidates to and from testing roomVisual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the examAbility to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols.
Access Center Specialist II (Delaware) Nemours FoundationAccess Center Specialist II (Delaware)Wilmington, DEThis role serves as a trusted guide for patients, families, providers, and internal teams-scheduling specialty appointments, verifying insurance and registration details, explaining financial responsibilities, and helping ensure each care journey starts smoothly and confidently. Ensure all scheduled appointments are accurate, appropriately assigned, and aligned with provider scheduling protocols to promote an optimal patient and provider experience.
Data Center Technician Manager NebiusData Center Technician ManagerPhiladelphia, Pennsylvania$115,000–$225,000 / yearThe Data Center Technician Manager leads hands-on technical teams responsible for cabling, hardware installation, and day-to-day data center operations. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Associate Customer Service Center Coordinator University Health Services IncAssociate Customer Service Center CoordinatorTredyffrin, PAEstablishes and maintains regular communications with Acute Care, BH and Corporate users regarding the description and disposition of user requests for assistance, requiring normal business courtesy and decorum, telephone etiquette, and the ability to ascertain the exact nature of the problem. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.
Service Delivery Center - EY Comply, Fund Administration, Accounting - Analyst Ernst & Young Global LtdService Delivery Center - EY Comply, Fund Administration, Accounting - AnalystManayunk, PA$50,200–$102,500 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. As an Analyst, you will work in one of our Service Delivery Centers that is made up of high-performing US-based resources, who work closely with our experienced client serving professionals, to deliver project-based work and managed services to our US-based Financial Services clients.