Area Manager - Branch Banking (South Kitsap) Heritage Bank
Area Manager - Branch Banking (South Kitsap)Bremerton, WA
- $100,884–$126,105 / year
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You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy. • Investigate and assess fraud risk across customer onboarding, transaction activity, and login flows; apply appropriate risk mitigation actions based on findings.
This remote role involves verifying new customer and operator accounts, investigating suspicious activity, and preventing fraudulent transactions. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too..
p>Landing Page:About Call Center Representative Role in San Antonio & Puerto Rico. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
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Strong analytical skills with the ability to synthesize large volumes of data and identify meaningful patterns. Excellent written and verbal communication skills, with experience preparing investigative reports.
li>8 years of experience in an analytical field or work focused on leading analytical projects, advanced analytics, and risk assessments to include creating team strategy, directing analysis and interpretation of complex bank credit risk data and credit or financial analysis activities; OR an advanced degree in Business Management, Finance, Economics, Engineering, or in a Mathematical discipline and 6 years of experience in an analytical field or work focused on leading analytical projects, advanced analytics, and risk assessments to include creating team strategy, directing analysis and interpretation of complex bank credit risk data and credit or financial analysis activities.
li>8 years of experience in an analytical field or work focused on leading analytical projects, advanced analytics, and risk assessments or leading the analysis and interpretation of complex bank credit risk data to align to team strategy; OR an advanced degree in Business Management, Finance, Economics, Engineering, or in a Mathematical discipline and 6 years of experience in an analytical field or work focused on leading analytical projects, advanced analytics, and risk assessments or leading the analysis and interpretation of complex bank credit risk data to align to team strategy.
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Digital Banking Specialist Department: Operations Reports to: AVP, Digital Banking Manager Supervises: N/A Status: Full-Time / Non-Exempt / On-site Only Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. Assist in the creation and formalization of processes and procedures in the Digital Banking Department Able to provide backup to the Deposit Services and Cash Management departments, this involves handling routine inquiries made by customers & bank staff.
li>4 years of experience in an analytical field or work focused on leading analytical projects, advanced analytics, and risk assessments such as analyzing and interpreting complex bank credit risk data and credit or financial analysis activities, and/or driving activities that support consumer credit risk strategy; OR an advanced degree in Business Management, Finance, Economics, Engineering, or in a Mathematical discipline and 2 years of experience in an analytical field or work focused on leading analytical projects, advanced analytics, and risk assessments.
The ideal candidate will have experience in fraud operations, claims processing, banking operations, or financial services case management , with strong Salesforce reporting and workflow monitoring expertise. This role is responsible for overseeing daily fraud and claims inquiry queues, ensuring timely intake, case tracking, workflow progression, and SLA adherence.
You’ll create and maintain cases in Salesforce , monitor workflow progress against SLAs, escalate risks/bottlenecks, and provide reporting to help the team run efficiently and stay audit-ready. The Queue Manager supports Fraud & Claims Operations by overseeing daily inquiry queues to ensure timely, accurate intake, tracking, and resolution of cases.
This role involves handling cases related to electronic banking fraud (including Zelle), new account abuse, deposit fraud, check forgery, elder abuse, debit and credit card fraud, suspected money laundering, check kiting, identity theft, internal fraud, loan fraud, and other complex schemes. Conduct routine investigations into suspected fraud including identity theft, account abuse, check fraud, elder abuse, debit/credit card fraud, loan fraud, electronic banking fraud (e.g., Zelle), internal fraud, loan fraud, and others.
Demonstrated success in leading high-impact IT-focused Mergers and Acquisitions projects with expertise in at least three of the following: systemintegration/separation, platform migration, IT architecture modernization,outsourcing of IT operations, or regulatory technology implementation; advancedprogram management skills, with the capacity to oversee large, complex projectsand deliver strategic insights to executive audiences; familiaritywith leveraging AI-powered platforms for due diligence, synergy analysis, andintegration/separation planning is a significant plus. Establish and manage program governance frameworks,ensuring rigorous oversight of execution across complex, multi-vendor paymentsenvironments; lead development of governance work products including statusreporting, risk management, and issue tracking; implement AI-powered tools forpredictive analytics on project timelines and risks and collaborate with seniorcross-functional teams to identify technology dependencies, risks, andopportunities across payments operations, product, risk, and compliancefunctions.
strong>Required Experience:
The Federal WayBranch is seeking an Assistant Manager - Branch Banking to ensure overall operational efficiency and soundness of the branch and proactively partner with the Branch Relationship Manager in leading a branch team to achieve service, sales, profitability and operational excellence in accordance with the Heritage Bank Mission, Vision, and Values. Provide exceptional service and positively contribute to the sales goals and overall success of the branch by recommending and referring bank products based on customer needs and by building and maintaining professional working relationships with all lines of business.
As a Global Banking Fraud Analyst on the Global Banking Client Fraud Prevention team, your ability to understand and apply cybersecurity controls, anti-fraud strategies, and data analysis techniques will be key to your success in this role. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
Frequent travel is required; Willingness and flexibility to travel to other branch and customer business locations, as needed; valid driver’s license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions. Strong analytical reasoning, attention to detail, organizational, data review and time management skills, with the ability to accurately manage multiple assignments, goals, reporting requests and staffing schedules, ensuring priorities are set and commitments and deadlines are met, with minimal direction and supervision.
p>The ideal candidate for this position will have the skills and experience necessary to: Qualifications:
p>We are seeking a Digital Banking Fraud Analyst to monitor, investigate, and prevent fraudulent activity across digital banking platforms.
li>Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.
The Camano IslandBranch is seeking a bank teller to help customers meet their financial goals by providing exceptional customer service, handling routine financial transactions, and actively supporting branch sales efforts. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
The LongviewBranch is seeking a bank teller to help customers meet their financial goals by providing exceptional customer service, handling routine financial transactions, and actively supporting branch sales efforts. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
The Poulsbo Branch is seeking a bank teller - float to help customers meet their financial goals by providing exceptional customer service, handling routine financial transactions, and actively supporting branch sales efforts. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Our Lakewood Branch, in Lakewood, WAis seeking a temporary bank teller (June 2026 to Sept 2026) to help customers meet their financial goals by providing exceptional customer service while handling routine financial transactions.
Exceed service expectations by creating unparalleled member experiences and excellence with every interaction, taking ownership of issues and challenges, increasing member loyalty, and delivering on our Here for Good brand promise. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members lives.
Maintain a working knowledge of banking operations as they relate to BSA/AML/OFAC compliance including teller functions, new account originations, wire transfers, electronic banking and letters of credit. Will perform all functions necessary to maintain compliance with the GBCI BSA/AML/OFAC Program, Policies, and Procedures for the Bank to comply with legal and regulatory requirements and maintain satisfactory ratings on all BSA Audits and Exams.
Analytical Approach, Banking Products, Big Data Management and Analytics, Business Analytics, Credit Risk, Mathematics of Financial Instruments, Operational Risk, Performance Measurement, Predictive Analytics, Pricing Models and Analytics, Regulatory Environment - Financial Services, Risk Management BankingWork Experience. Analytical Thinking, Credit Risks, Data Analytics, Financial Analysis, Fraud Analysis, Model Development, Operational Risks, Python (Programming Language), Quantitative Models, Risk Appetite, Structured Query Language (SQL)
Competencies.
li>Coordinate and sequence product delivery with cross impacted teams (product, technology and operations) and execute critical path deliverables during product life cycle (discovery, initiation, development and testing). As a Product Manager in Asset Wealth Management Fraud Management Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
ul> At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities.
Computer modeling and data mining skills, analytical skills, proficiency in Microsoft Office products, strong communication skills and detail oriented. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.
The Fraud Support Analyst is responsible for following strategies developed to prevent, detect and mitigate fraudulent activity that has a direct impact on the customer and the bank. Serve as subject matter expert to banking partners, assist with providing fraud education and awareness by utilizing a variety of communication methods.
Reviews alerts of potentially fraudulent activity related to deposit account behavior, new account analysis, and payment card transactions, including account origination, ACH activity, wire activity, deposit activity, check activity, credit line payment activity, and payment card transaction activity. The Fraud Prevention Analyst supports this mission through thorough investigations of potentially fraudulent activity with a goal of preventing and mitigating fraud related losses to both the credit union and our members.
li>Monitors daily reports across multiple systems, that may include mobile check deposits, loan checks, ATM deposits, uncollected funds, employee credits, and digital banking transactions, to identify, halt, and report fraudulent activity across the Bank's channels.
Please advise Firstrust of any accommodation you require to express an interest in a specific opening by emailing or calling: reasonableaccomdations@firstrust.com or 215-728-8265. This position serves as a key line of defense in identifying suspicious activity, ensuring regulatory compliance, and implementing security systems, and fraud prevention strategies.
This level of knowledge is normally acquired through completion of a Bachelor's Degree in Computer Science, Data Science, Business or a related field and a minimum of 6 years of experience in product management, preferably in data products, or equivalent combination of education and experience. This role sits at the intersection of fraud, data, and product-partnering closely with fraud leaders and data engineering teams to define, prioritize, and deliver data products that directly impact fraud detection, decisioning, and operational efficiency.
li> While performing the duties of this job, the employee is regularly required to stand, sit, talk, walk, climb or balance and stoop, kneel, crouch, or crawl, hear and use hands and fingers to operate a computer keyboard and telephone. Position Summary: The Senior Fraud Specialist utilizes multiple systems/tools to research & analyze complex alerts regarding possible fraudulent account activity and decision accordingly.
p>The Debit Fraud Analyst I serves as a primary resource to identify, investigate, and resolve fraud on debit cards and digital transactions. Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization.
By providing senior technical leadership, you will streamline our modeling pipelines, mentor high-potential talent, and bridge the gap between complex data architecture and non-technical fraud experts. CCPA Notice at Collection for California Employees and Applicants:
li> Basic understanding of certain regulatory requirements associated with fraud mitigation activities, such as Bank Secrecy Act, Uniform Commercial Code, Regulation CC, Regulation E, Gram-Leach-Bliley. Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers.
li>Reviews new and pending credit card and debit card fraud and dispute submissions, reaches out to merchants in effort to obtain credit back to card holders, process and reports through Springboard as needed, provides provisional credit to card holders, send applicable notices, performs charge-offs for closed credit card and debit card closed cases, as necessary, and posts GL entries. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.
Perform duties such as investigating multiple frauds in accordance with policies and procedures, performing thorough account transaction analysis for the purpose of identifying suspicious or fraudulent activity, analysis of reporting for the purposes of reducing risk to the company, and filing Suspicious Activity Reports (SARs). Fraud Risk Analysts may concentrate on one specific or many different fraud typologies, such as external/internal fraud, consumer and commercial DDAs, consumer lending, debit and credit cards, phishing or internet banking fraud, financial exploitation.
Ensure flawless documentation to support fraud case findings, outcomes, and resolutions in accordance with department procedures and applicable regulatory requirements; Respond proportionately to matters escalated by junior staff (complaints, inquiries, etc.) and escalate complex or emerging fraud cases to senior staff as appropriate; Provide subject matter expertise to fraud-related inquiries from internal and external partners; Maintain familiarity with the Bank's products and services, customer base, operating environment, financial performance, business objectives, and strategic roadmap; Proactively identify, propose, and implement enhancements to department and Bank training, practices, and systems to promote fraud reduction in alignment with corporate strategic and business objectives; and. EDUCATION and/or EXPERIENCE: 3 to 5 years fraud department experience in a retail banking organization, ideally in a mid-size bank; Competency in Microsoft Excel, Word, and PowerPoint; Strong investigative skills, supported by well-developed analytics, writing, and decision-making abilities; Well organized with the ability to manage multiple tasks and priorities; and.
p>Analytical Approach, Banking Products, Big Data Management and Analytics, Business Analytics, Credit Risk, Mathematics of Financial Instruments, Operational Risk, Performance Measurement, Predictive Analytics, Pricing Models and Analytics, Regulatory Environment - Financial Services, Risk Management Banking. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. The Fraud/AML Analyst is a position responsible for the management and oversight of day-to-day Fraud prevention, Bank Secrecy Act ("BSA"), Anti-Money Laundering ("AML"), and Office of Foreign Asset Control ("OFAC") programs and functions for Nelnet Bank.
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