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Job Purpose & Scope: Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Knowledge, Skills & Abilities: Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards) .

Why Bank OZK?:
Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK <a href="https://careers.ozk.com/benefits" rel="noopener nofollow noreferrer" target="_blank">benefits</a>. 

Job Purpose & Scope:
<div class="WordSection1">Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Promote a positive, helpful, and friendly team environment and provide exceptional customer service at all times.</div> 

Essential Job Functions:
<div class="WordSection1"><ol><li>Cultivate professional relationships with customers, utilizing assessment tools and engaging customers in meaningful conversations to uncover needs, make appropriate recommendations, and submit referrals to banking center team members or line of business partners. </li><li>Utilize assessment tools to maintain detailed notes regarding customer conversations and interactions. </li><li>Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud. </li><li>Actively participate in morning huddles. </li><li>May open new accounts, as needed and with documented approval of management. </li><li>Demonstrate competency and accountability to maintain banking center operational standards, ensuring compliance with internal controls, operational procedures, and risk management. </li><li>Actively promote teamwork, leading by example and taking initiative to assist others.</li><li>Demonstrate effective organizational and time management skills. </li><li>Provide backup and assistance to other retail banking locations, as requested. </li><li>Model and champion the Bank’s standards for exceptional customer service. </li><li>Demonstrate empathy and proactively resolve client concerns in a timely, professional, and positive manner, escalating issues to next level of authority, as needed. </li><li>Enthusiastically support the bank’s values and mission. </li><li>Display a high degree of integrity, trustworthiness, and professionalism at all times. </li><li>Complete all essential training timely. </li><li>Display enthusiasm for continuous learning, accepting and applying constructive feedback from more experienced team members. </li><li>Maintain consistent, good punctuality and attendance to work. </li><li>Adhere to all Bank policies, procedures, and guidelines</li></ol></div> 

Knowledge, Skills & Abilities:
<div class="WordSection1"><ol><li>Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards) </li><li>Knowledge of bank policies and procedures </li><li>Ability to provide excellent customer service and demonstrate a helpful, friendly, approachable, enthusiastic, and professional disposition </li><li>Ability to communicate effectively both verbally and in writing </li><li>Ability to demonstrate team player approach, capable of thriving in a continually changing environment </li><li>Ability to demonstrate critical thinking skills and accurate and efficient productivity, including attention to detail </li><li>Ability to work without close supervision </li><li>Ability to maintain confidentiality </li><li>Ability to follow policy and procedure including safety and security procedures </li><li>Ability to travel to other work locations (e.g., training, staffing shortages), as needed </li><li>Skill in using computer and Microsoft Office applications necessary to perform essential job functions</li></ol></div> 

Basic Qualifications:
<div class="WordSection1"><ol><li>High school diploma or equivalent required; bachelor’s degree preferred </li><li>1+ year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, required </li><li>Knowledge of and experience with bank products, online banking, mobile banking applications, banking cards, etc. preferred </li><li>Cash handling experience preferred</li></ol></div> 

Job Expectations:
Operate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time. #LI-RB1

EEO Statement:
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Bank OZK

Client Service Specialist (Teller)

Banking Operations

Banking Services

Communication Skills

Customer Relations

Customer Support/Service

Detail Oriented

Finance

Financial Services

Financial Transactions

Insurance

Maintain Compliance

Microsoft Office

Military

Operations Processes

Regulatory Compliance

Retail Banking

Risk Management

Safety Process

Small Business

Team Player

Technical Delivery

Time Management

Transaction Processing/Management

Willing to Travel

[AW]-iCims

ADAPTED_NOW

Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone of the largest employee-owned banks in the country! Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include: * Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. * Processing transactions, opening accounts, and performing account maintenance. * Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines. * Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. · Previous instore banking experience is preferred, but not required. · Must be positive and engaging. Formal Education & Certification: · High School Diploma or equivalent required. Work Status: · Full-time. Supervisory Responsibility: · No. Travel: · Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. Job:Branch Banking* Organization:Georgia* Title: *Teller Retail Banker* Location: *Georgia-Newnan* Requisition ID: *072454*

Woodforest National Bank

Teller Retail Banker

Bank Management

Equipment Maintenance/Repair

Knowledge Base

Lift/Move 30 Pounds

Marketing

Needs Assessment

Problem Solving Skills

Resolve Customer Issues

Retail

Sales

Work on the teller line when needed including operating the teller drawer and performing advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions. The Universal Banker Travel is responsible for serving as a consultant to customers by conducting customer financial profiles, identifying customer needs, cross-selling, and up-selling opportunities.

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.The Universal Banker Travel is responsible for serving as a consultant to customers by conducting customer financial profiles, identifying customer needs, cross-selling, and up-selling opportunities. Seek to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of multiple banking centers. Serve as both a Teller and Personal Banker that floats between banking centers to support customer and team needs across the retail area. Performs other projects and duties as assigned.Essential Functions, Duties, and Responsibilities:<ul><li>Responsible for the financial growth of the banking center through establishing, expanding, and retaining high-value consumer and business client relationships.</li><li>Proactively communicate with current and prospective clients to educate, ensure understanding, resolve issues, develop, and maintain customer loyalty and solicit customer feedback to improve bank performance.</li><li>Apply need-based sales techniques and conduct customer financial profiles to attract, expand, and retain client relationships by identifying products and services.</li><li>Maintain a working knowledge of banking products and promotions.</li><li>Open new accounts and service existing accounts.</li><li>Accountable for achievement of defined sales and service goals.</li><li>Make recommendations to supervisors concerning the budgetary needs of the branch and methods to improve the client's experience.</li><li>Work to understand the root causes of customer service issues.</li><li>Identify and implement resolutions for service issues involving supervisors on more complex issues.</li><li>Conduct onboarding activities for new clients.</li><li>Provide backup support to other branches and employees as needed.</li><li>Work on the teller line when needed including operating the teller drawer and performing advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions.</li><li>Perform accurate transactions, balance each day, and verify cash totals.</li><li>Scan daily proof work to the remote capture machine.</li><li>Provide assistance and training to other colleagues and serves as a mentor.</li><li>Practice ethical sales behaviors in accordance with the Bank's Core Values of Integrity and Honesty.</li><li>Ability to work with flexible schedule, Saturdays, and to accommodate travel to different branches as needed.</li></ul>Required Knowledge, Skills and Competencies:<ul><li>Highly motivated team-player with ability to develop and maintain collaborative relationships.</li><li>Strong written and verbal communication skills.</li><li>Intermediate PC proficiency.</li><li>Intermediate proficiency in Google Docs and Microsoft Office products.</li></ul>Industry and Work Experience:<ul><li>1 or more years of customer service experience required.</li><li>Cash handling or sales experience preferred.</li></ul>Academic:<ul><li>High school diploma or GED required.</li><li>Bachelor's degree in business or related field preferred.</li></ul>Benefits Available to Employees:Ameris Bank provides a comprehensive employee benefit package to all eligible employees.<ul><li>Medical, Dental and Vision Insurance</li><li>Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment</li><li>Life Insurance provided at no additional cost to employees</li><li>Accidental Death & Dismemberment Coverage</li><li>Long-Term Disability Coverage</li><li>Paid Sick and Vacation Leave</li><li>11 Holidays</li><li>Volunteer/Service Day</li><li>Employee Stock Purchase Plan</li><li>401(k) Retirement Plan</li><li>Ameris Bank matches 50% of your first 8% of contributions to the plan</li><li>Flexible Spending Accounts</li><li>Health Savings Account</li><li>Health Reimbursement Arrangement</li><li>Supplemental Life & Other Insurance Plans</li><li>Identity Theft Protection</li><li>Pet Insurance</li><li>Legal Insurance</li><li>Employee Assistance Program</li><li>Employee Advocacy Program</li><li>Tickets at Work (Entertainment discounts for Ameris Bank Employees)</li><li>AT&T Employee Discount</li><li>Wellness Discounts for Medical Premiums and Other Rewards</li><li>Employee Referral Incentive</li><li>Education Assistance</li><li>Employee Resource Groups</li></ul>Banking Advantages for Employees:In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.<ul><li>Free Interest Checking</li><li>Free Safe Deposit Box</li><li>Free Money Orders, Travelers' Checks and Cashier Checks</li><li>Discount on Mortgage Origination Fee</li><li>Free Online Banking and Free Unlimited Online Bill Payment</li><li>Employee Banking Perks</li></ul>Disclaimer:The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Banking Jobs in Parkway, GA

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Banking Jobs in Parkway, GA

Client Service Specialist (Teller) Bank OZK

Teller Retail Banker Woodforest National Bank

Universal Banker - Travel (GA-Newnan-NewnanCrossing) Ameris Bancorp

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