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Job Purpose & Scope: Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Knowledge, Skills & Abilities: Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards) .

Why Bank OZK?:
Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK <a href="https://careers.ozk.com/benefits" rel="noopener nofollow noreferrer" target="_blank">benefits</a>. 

Job Purpose & Scope:
<div class="WordSection1">Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Promote a positive, helpful, and friendly team environment and provide exceptional customer service at all times.</div> 

Essential Job Functions:
<div class="WordSection1"><ol><li>Cultivate professional relationships with customers, utilizing assessment tools and engaging customers in meaningful conversations to uncover needs, make appropriate recommendations, and submit referrals to banking center team members or line of business partners. </li><li>Utilize assessment tools to maintain detailed notes regarding customer conversations and interactions. </li><li>Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud. </li><li>Actively participate in morning huddles. </li><li>May open new accounts, as needed and with documented approval of management. </li><li>Demonstrate competency and accountability to maintain banking center operational standards, ensuring compliance with internal controls, operational procedures, and risk management. </li><li>Actively promote teamwork, leading by example and taking initiative to assist others.</li><li>Demonstrate effective organizational and time management skills. </li><li>Provide backup and assistance to other retail banking locations, as requested. </li><li>Model and champion the Bank’s standards for exceptional customer service. </li><li>Demonstrate empathy and proactively resolve client concerns in a timely, professional, and positive manner, escalating issues to next level of authority, as needed. </li><li>Enthusiastically support the bank’s values and mission. </li><li>Display a high degree of integrity, trustworthiness, and professionalism at all times. </li><li>Complete all essential training timely. </li><li>Display enthusiasm for continuous learning, accepting and applying constructive feedback from more experienced team members. </li><li>Maintain consistent, good punctuality and attendance to work. </li><li>Adhere to all Bank policies, procedures, and guidelines</li></ol></div> 

Knowledge, Skills & Abilities:
<div class="WordSection1"><ol><li>Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards) </li><li>Knowledge of bank policies and procedures </li><li>Ability to provide excellent customer service and demonstrate a helpful, friendly, approachable, enthusiastic, and professional disposition </li><li>Ability to communicate effectively both verbally and in writing </li><li>Ability to demonstrate team player approach, capable of thriving in a continually changing environment </li><li>Ability to demonstrate critical thinking skills and accurate and efficient productivity, including attention to detail </li><li>Ability to work without close supervision </li><li>Ability to maintain confidentiality </li><li>Ability to follow policy and procedure including safety and security procedures </li><li>Ability to travel to other work locations (e.g., training, staffing shortages), as needed </li><li>Skill in using computer and Microsoft Office applications necessary to perform essential job functions</li></ol></div> 

Basic Qualifications:
<div class="WordSection1"><ol><li>High school diploma or equivalent required; bachelor’s degree preferred </li><li>1+ year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, required </li><li>Knowledge of and experience with bank products, online banking, mobile banking applications, banking cards, etc. preferred </li><li>Cash handling experience preferred</li></ol></div> 

Job Expectations:
Operate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time. #LI-RB1

EEO Statement:
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Bank OZK

Client Service Specialist (Teller)

Banking Operations

Banking Services

Communication Skills

Customer Relations

Customer Support/Service

Detail Oriented

Finance

Financial Services

Financial Transactions

Insurance

Maintain Compliance

Microsoft Office

Military

Operations Processes

Regulatory Compliance

Retail Banking

Risk Management

Safety Process

Small Business

Team Player

Technical Delivery

Time Management

Transaction Processing/Management

Willing to Travel

[AW]-iCims

As a Retail Banker, you will be the face of the organization, providing excellent customer service and promoting banking products to meet customer needs. Key responsibilities include achieving sales goals, processing transactions, opening and maintaining accounts, and handling branch servicing duties.

Take the next step toward your new career today! Join a diverse, inclusive, and nationally recognized award-winning bank that emphasizes community engagement and employee ownership. As a Retail Banker, you will be the face of the organization, providing excellent customer service and promoting banking products to meet customer needs. Key responsibilities include achieving sales goals, processing transactions, opening and maintaining accounts, and handling branch servicing duties. Ideal candidates have 3+ years of sales/customer service experience, an associate's or bachelor's degree, and a positive attitude. This full-time role involves standing, walking, and occasional lifting up to 30 lbs, with minimal travel. Join us and grow your career in a supportive environment committed to community and employee success.

Woodforest National Bank

Teller Retail Banker

Bank Management

Community Banking

Develop and Maintain Customers

Lift/Move 30 Pounds

Meet Sales Quota

Promotional Programs

Retail

Sales

IRecruitee

Voya Financial Advisors®, Inc., a leading independent broker-dealer in the defined contribution & defined benefit business, is currently seeking a Financial Professional to join our team in the greater Auburn area to work plan sponsor relationships. Qualified candidates must possess the skills necessary to prospect, schedule and conduct one on one appointments, recommend and implement investment strategies, and research client service issues and investment questions.

Voya Financial Advisors®, Inc., a leading independent broker-dealer in the defined contribution & defined benefit business, is currently seeking a Financial Professional to join our team in the greater Auburn area to work plan sponsor relationships.This position will be responsible for 403(b)/457 enrollment, retirement and investment strategies, and participant education and seminars. Qualified candidates must possess the skills necessary to prospect, schedule and conduct one on one appointments, recommend and implement investment strategies, and research client service issues and investment questions. Additionally, candidate must have ability to conduct retirement and investment seminars.To be eligible for the Financial Professional role, candidates must possess the following qualifications:<ul><li>Registered Representative with experience working defined contribution plans, 403(b), 457, and 401(a) preferred</li><li>Securities registrations – Series 7, 65 & 66 preferred</li><li>Life & Health Insurance Licenses</li><li>Desire to assist clients meet their financial and retirement goals and simultaneously to put forth the efforts necessary to become a top producer in the Financial Services Industry</li></ul>Qualified candidates are expected to have the following skills:<ul><li>Strong understanding of the defined contribution marketplace (403(b), 457, and 401(a))</li><li>Knowledge of rules/regulations around contribution limits, loans, withdrawals, vesting, and plan documents</li><li>Territory management and business development</li><li>Relationship building</li><li>Fund knowledge and product/pricing knowledge</li></ul>At Voya Financial Advisors®, we provide the tools and resources necessary that will help set you up for success – including:<ul><li>Full access to the Voya brand</li><li>Access to existing client base</li><li>Wide array of financial products</li><li>Technology and systems to enable you to efficiently manage your clients’ financial information and plans</li><li>Turnkey marketing services</li><li>Transition assistance, if applicable</li></ul>Securities and investment advisory services offered through Voya Financial Advisors, Inc. (member SIPC).

Voya Financial Advisors

Voya Financial Advisor Auburn AL

Brokerage

Business Development

Financial Planning

Health Insurance

Investment Services

Investment Strategy

Life Insurance

Loans

Marketing

Product Pricing

Project Planning

Regulations

Sales Management

Securities

Securities Investments

Seminars

Series 7

Territory Management

clearcompany

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Client Service Specialist (Teller) Bank OZK

Teller Retail Banker Woodforest National Bank

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